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Best Western Plus Sunset Suites-Riverwalk

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Traveller (186)
Room & Suite (125)
Dining (41)
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Overview
  • Excellent55%
  • Very good30%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“mission style”(29 reviews)
“overflow parking”(18 reviews)
“overflow lot”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
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Additional information
Offers from Best Western Plus Sunset Suites-Riverwalk
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,258)
There are newer reviews for Best Western Plus Sunset Suites-Riverwalk
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Show reviews that mention
All reviewsmission styleoverflow parkingoverflow lotthe river walkamtrak stationcommerce streetwithin walking distancealamo domebest westernsshort walkconvention centercoffee tablewaffleshot breakfastlight sleepertwo blocksgreat place to stay
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311 - 315 of 1,200 reviews
Reviewed April 4, 2016

This hotel is lovely clean and comfortable. The staff helpful and friendly, location good for all the attractions. Lovely breakfast. I would recommend this hotel and San Antonio we loved it. Rooms clean and decorated lovely.

3  Thank andy h h
Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded April 6, 2016

It was our pleasure to serve You. In a city filled with so many hotel choices, We thank You.. Our Guest are the BEST....

Reviewed April 4, 2016

Upon arrival they handed me a paper to sign for an additional $12.95; what is wrong is that they have very little parking and made us wait to be taken to another location to park and be picked up by a van. Your front desk...More

Review collected in partnership with Best Western
1  Thank Leticia M
Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded April 6, 2016

On behalf of my entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

Reviewed April 2, 2016

A Nice Hotel with Beautifully decorated and very clean rooms. Great Breakfast! Terrific Staff!! Can't wait to come back again for a longer stay! The location in downtown at the Riverwalk is Excellent!!

Review collected in partnership with Best Western
1  Thank JNPetrusek
Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded April 4, 2016

Fantastic. We hope to have you back real soon. Thank you for the detailed feedback, it helps other travelers to make the right choice like the BEST WESTERN PLUS SUNSET SUITES RIVERWALK HOTEL, San Antonio, Texas.

Reviewed April 1, 2016

I looked on line over & over looking for the best deal, the best place to be at near the Riverwalk. I found it at Best Western, Sunset Suites. It was near the Riverwalk but away from all the noise. The room was perfect in...More

Review collected in partnership with Best Western
1  Thank MARI G
Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded April 4, 2016

It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Reviewed April 1, 2016 via mobile

Our first visit to Texas and San Antonio. The hotel was brilliant. Lovely big room, clean, friendly and helpful staff. We arrived early and so had no problem parking at the hotel. We then didn't use the car again for 3 days. Downtown and the...More

2  Thank Stephen P
Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded April 4, 2016

Thank you for your positive comments. Along with my team, we certainly look forward to welcoming you back in the future.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$113 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#51 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$113 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#51 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms
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Traveller (186)
Room & Suite (125)
Dining (41)
Pool & Beach (1)
Amenities (48)
Business Centre & Event Rooms (1)
Questions & Answers
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Steven S
March 27, 2018|
AnswerShow all 4 answers
Response from justogabriel | Reviewed this property |
VERY small lot, if you arrive at the wrong time, you must park on the street and depending on how eventful is the time frame, up to a few blocks away....and guess what...you will still pay the $13 parking fee even if you... More
0
Votes
mbmindy29
December 4, 2017|
AnswerShow all 3 answers
Response from Tony V | Property representative |
Dear Ms. Black; I'm sorry to hear about the confusion on the parking fee. Most large cities have limited downtown parking and therefore charge for parking...ours is much less than the downtown properties. I would love to... More
0
Votes
Abby T
March 24, 2017|
AnswerShow all 7 answers
Response from Tony V | Property representative |
Oh dear, unfortunately not, but if you need a pool or hot tub to relax in, our sister property will be happy to open its' doors to you, just check with our guest service agents.
0
Votes
Room Tips
"We were on 2nd floor and it was quiet and room was very large."
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"Try to get on the bottom 2 floors. When elevator gets busy take the steps."
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"Need WiFi for work...go somewhere else."
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"Get room on upper floor if you want to open windows."
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