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BEST WESTERN PLUS Sunset Suites-Riverwalk

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1,075 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sunset Suites-Riverwalk
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Showing 1,027: English reviews
Austin, Texas
1 review
Reviewed 22 April 2015

The hotel itself was nice - spacious room, clean, comfortable, everything you'd expect. What was above and beyond was the service provided by Brenda at the front desk. Not only did she give us recommendations, she called ahead to restaurants to ask about the wait and reservations. She was a huge help in making our one night in San Antonio... More 

Helpful?
Thank Alison Q
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Fantastic. We hope to have you back real soon. Thank you for the detailed feedback, it helps other travelers to make the right choice like the BEST WESTERN PLUS SUNSET SUITES RIVERWALK HOTEL, San Antonio, Texas. Brenda is Awesome!! More 

Greenville, South Carolina
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 21 April 2015 via mobile

We enjoyed our stay. Good breakfast. We were pleased with the rooms, clean, comfortable, and fresh smelling. Staff was so accommodating. Walking distance to River Walk and other attractions. Not the closest hotel but close enough to make it practical.

Helpful?
Thank David R
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are happy to read that you enjoyed your stay and would be very pleased to welcome you again More 

New York State
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 April 2015

Our first visit to San Antonio included a one-night stay at the Best Western-Sunset Suites, located within walking distance of the River Walk and the Alamo. Styled with Mission furniture and Tiffany-styled lamps, it was very clean, quaint and comfortable. The staff were friendly. Adequate parking and fairly quiet given they are located just off a highway. We dined away... More 

Helpful?
Thank AlwaysPlanning-TRIP
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for choosing our hotel and for giving us your personal feedback. Nice to hear that you enjoyed your stay and liked our helpful BEST WESTERN PLUS SUNSET SUITES RIVERWALK team. More 

Bryan, Texas
2 reviews
Reviewed 19 April 2015

Brenda was the hotel hostess the 2 nights we stayed & she was great. Helped make it an enjoyable trip sightseeing around the Riverwalk area. Would recommend this as a great place. Clean, friendly, good breakfast, helpful.

Helpful?
Thank Kay B
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are so overjoyed that your visit in San Antonio was great, and glad that we made a difference...your acknowledgement of our staff means greatly to them and I will be sure to share your kind words at our next meeting. See you back real soon. More 

Hondo
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 April 2015

When we want to stay a night or two in SA, TX, this is where we stay. Very nice large rooms, with all the amenities and a good stay for the $$$'s. They do need to check the pressure on the showers, it stings like a bee! The foot board needs to be removed, it sticks up to far and... More 

Review collected in partnership with Best Western

Helpful?
Thank Jeff655
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive comments. Along with my team, we certainly looking forward to welcoming your return. More 

Prescott Valley, Arizona
Level Contributor
85 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 April 2015

We traveled to Texas to see the bluebonnets, stayed in a number of different hotels. This was one of the nicest. The lobby and rooms are decorated so cute! Room was clean and comfortable. Desk clerks were all very pleasant and helpful. Can't say I remember much about breakfast, so it couldn't have been much out of the ordinary.

Helpful?
Thank MatriarchInTraining
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope you give us a chance in the future to show you again how great our Hotel is. More 

Prescott Valley, Arizona
Level Contributor
276 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 15 April 2015

This was a great place and location (about 4 blocks from the Riverwalk, good for walking off dinner). Check-in fast and efficient. Mission style decor, both lobby and room were lovely. Good Bed & pillows, towels. Near freeway, but with window shut tight, noise wasn't bad. Helpful staff. Have a book with several of the Riverwalk's restaurants menus, so you... More 

Helpful?
Thank twominks
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We're so happy you enjoyed our great property...the staff is very proud of the work they do and enjoy hearing back from you, I'll be sue to share your comments with them. Can we call it two New York City blocks instead of four long ones :). It's really just a 10 minute walk to the RiverWalk . See you... More 

Austin, Texas
1 review
Reviewed 15 April 2015

I did a blind bid Priceline and was booked at this hotel. The staff was VERY friendly and it's in a great location. I did have a small hiccup with an unknown charge on my card, but Stephanie, I believe that was her name, was more than helpful and corrected the issue! We will definitely book at this hotel again... More 

Helpful?
Thank Cara M
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Wonderful.. Sounds like you had a great visit in San Antonio, gald we were a part of the journey. We hope to see you again real soon. . More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2015

We had a 'slight' problem and Brenda bent over backwards to take care of everything to our complete satisfaction. Every employee should work so hard to take care of the customer. The only problem that I really have is that it wont let me submit this until I write 200 words... am I there yet?

Helpful?
Thank Charlie T
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for choosing our hotel and for giving us a personal feedback. Nice to hear that you enjoyed your stay and liked our helpful BEST WESTERN PLUS SUNSET SUITES RIVERWALK team. More 

las cruces, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 April 2015

This is where to stay if your visiting river walk. River walk, Alamo ect. is in easy walking distance. The motel is older but has a charm all its own. Staff very good in all ways. Rooms were large and clean. A little noise on the street side, but not bad. They do charge for vehicle parking. However if your... More 

Review collected in partnership with Best Western

Helpful?
Thank David G
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff exceeded your expectations. We hope to see you on your next visit to our Beautiful City. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 

Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $125 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and other travellers.
8 questions
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5 months ago
IDHoov
11 months ago
Drums, Pennsylvania
over a year ago
Wisconsin Rapids, Wisconsin

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Questions? Get answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from Commerce Street if possible.”
 of 5 bubbles reanders19, 28 Oct 2016 | Read review
“Night life is a little loud so stay to the back of the hotel.”
 of 5 bubbles Joegilliam, 4 Oct 2016 | Read review
“we were put in the room at the end of the hall which was quiet”
 of 5 bubbles JMBmelbaus, 25 Sep 2016 | Read review
“Inside view only”
 of 5 bubbles worldair, 18 Sep 2016 | Read review
“Talk to Brenda and she will try as hard as she can to accommodate. We had a room on Commerce St which was noisy but didn't keep me awake.”
 of 5 bubbles CAJoetraveler, 25 Jul 2016 | Read review
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