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Motel 6 San Antonio, TX - Fort Sam Houston

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5522 North Pan Am Expressway, San Antonio, TX 78218-5112
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Traveller (2)
Room & Suite (22)
Pool & Beach (2)

About

#333 of 382 hotels in San Antonio
Location
Cleanliness
Service
Value
M6 San Antonio - Ft Sam Houston is conveniently located off I-35. Nearby is Fort Sam Houston, Splashtown, AT&T Center, and San Antonio Botanical Garden. All rooms have a modern look. Free Wi-Fi available. Outdoor pool open all year.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
Sun terrace
Wifi
Outdoor pool
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Kitchenette
Good to know
HOTEL CLASS
HOTEL STYLE
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Location

Full view
37Car recommended
Grade: 37 out of 100
31Restaurantswithin 1 km
0Attractionswithin 1 km
34Reviews1Q+A12Room tips
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Mike M wrote a review May 2021
Puerto Plata, Dominican Republic11 contributions7 helpful votes
hotel looks good in photos when remodeled. Nowhere near that now. 80.00 to stay in a dirty nasty hotel. Locks didnt work good. even the trash cans outside were filthy dirty .No coffee in rooms nothing in lobby except coke machine. We will never stay in this hotel again. If you have no money its still too expensive. Get drunk before you come and it will be fine. room reeks of smoke
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Date of stay: May 2021
Location
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Sleep Quality
Room Tip: front checkin staff was ok
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575cherylj wrote a review Feb. 2021
Lake Geneva5 contributions17 helpful votes
DO NOT STAY HERE. HERE'S WHY!!! First your room key gets deactivated every time you leave the room. 4 times for me.(not near any cell) So you just go to the front desk and say what room your in and put you key in a bucket. They don't check your room key. They don't even ask for any ID so you could be anyone breaking into a room that's not yours. SO UNSAFE. Goodbye to all your stuff!!! Second, there is not a BED with a mattress. You are sleeping on a hard futon. Horrible. Third all rooms are smoking so they let everyone smoke in all the rooms. When I confronted them about these things the workers seem very discouraged that corporate knows about the problems so they have to deal with all the complaints and corporate doesn't do anything. They said there are no mattress in any of the rooms, some rooms don't have fridges, and they said they take cash for a lot of the rooms so non smoking in some of the rooms is hard to enforce. When I said you just let anyone have a key they just give you a blank stare. I warned ya all!
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Date of stay: February 2021
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Response from Brand Experience Team, Other at Motel 6 San Antonio, TX - Fort Sam Houston
Responded Feb. 17, 2021
Hi Cheryl, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6
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mjpizana67 wrote a review Oct. 2020
5 contributions
This motel is very dirty. I wouldn't even rate it. The room hadn't been cleaned. There was dirt and grim in the corners, the toilet was nasty and there was all kind of hairs in the sheets. The nonsmoking room smelled like smoke. We immediately left and got a refund!!
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Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: No good rooms!
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Response from Brand Experience, Other at Motel 6 San Antonio, TX - Fort Sam Houston
Responded Oct. 19, 2020
We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6
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verolgarcia wrote a review Jun. 2018
9 contributions1 helpful vote
Although the staff is friendly and helpful the room was very dirty. From floors that turned your socks black to the showers having stuck on hair. You can't sleep because of the busy highway traffic not to mention the train. You can literally hear everything at night and the air unit does not drown out the nose.
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Date of stay: June 2018Trip type: Travelled on business
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Response from 6Team, Brand Experience Team at Motel 6 San Antonio, TX - Fort Sam Houston
Responded Jun. 21, 2018
Veronica, Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit was unsatisfactory due to the odor concern you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your stay to help us provide a better guest experience in the future.
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mnas50 wrote a review Apr. 2018
Frankfurt, Germany1 contribution
booked a 1night non-smoking room, prepaid!! only smoking rooms available at check in. After a few minutes of discussing "preferences & guarantees" I asked the manager to just give the smoking room and leave it at that. But he decided otherwise, told me I could find a room somewhere else, he doesnt want me here. (again, we just had a disagreement about the non-smoking preference). All this after midnight, so no more online hotel booking for the night - thanks a lot. Got escorted out of the property by a 21y old security boy. I spend about 100 nights per year in hotels, and THIS was by far the rudest stafff I have EVER met!
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Date of stay: April 2018
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Trip type: Travelled solo
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Response from 6Team, Brand Experience Team at Motel 6 San Antonio, TX - Fort Sam Houston
Responded Apr. 30, 2018
Dear Guest, Thank you for sharing your review. We apologize for any misunderstanding that may have occurred during your recent stay concerning your reservation policy and the inconveniences you experienced. We encourage you to contact our Guest Relations department at 1-855-787-9864 to better understand how we might address your specific concern, and help us provide a better guest experience in the future.
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PRICE RANGE
US$39 - US$57 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
motel 6 san antonio, motel six san antonio, san antonio motel six, san antonio motel 6
LOCATION
United StatesTexasSan AntonioNortheast San Antonio
NUMBER OF ROOMS
154
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Frequently Asked Questions about Motel 6 San Antonio, TX - Fort Sam Houston
What are some of the property amenities at Motel 6 San Antonio, TX - Fort Sam Houston?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Motel 6 San Antonio, TX - Fort Sam Houston?
Top room amenities include a kitchenette, air conditioning, and a fireplace.
Is parking available at Motel 6 San Antonio, TX - Fort Sam Houston?
Yes, free parking is available to guests.
What are some restaurants close to Motel 6 San Antonio, TX - Fort Sam Houston?
Conveniently located restaurants include Cracker Barrel, Thai House Restaurant, and Mr. A-Ok's Kitchen.
Are there opportunities to exercise at Motel 6 San Antonio, TX - Fort Sam Houston?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Motel 6 San Antonio, TX - Fort Sam Houston?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Motel 6 San Antonio, TX - Fort Sam Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Motel 6 San Antonio, TX - Fort Sam Houston?
Many travellers enjoy visiting The Alamo (10.2 km), Mission San Jose (15.2 km), and King William Historic District (11.5 km).
Is Motel 6 San Antonio, TX - Fort Sam Houston accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.