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BEST WESTERN PLUS Hill Country Suites

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BEST WESTERN PLUS Hill Country Suites
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306 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hill Country Suites
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Showing 293: English reviews
Sierra Madre, CA, United States
Reviewed 16 April 2016

Great hotel, location near the airport. Helpful staff, clean and comfortable room. We'll stay there again next time we're in San Antonio. Great breakfast and the staff was one of the best we have experienced. We have recently retired and are traveling around to see the country. Best Westerns have been our choice for most of our stays and this...

Review collected in partnership with Best Western
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Helpful?
Thank Steve D
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our website for promos that you might be interested in. We look forward to seeing you again soon. Thank You, Kevin Masutani General Manager

Houston, Texas
Reviewed 11 April 2016

We booked a room with 2 queen beds online, but when we checked in last Saturday night, we were told the reservation shown on the hotel booking system as one King bed. Unfortunately, there was no room with 2 queen beds left, which would create much inconvenience for our family. The front desk staff Dianne was very helpful, she called...

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Helpful?
Thank kjiang2016
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

kjiang2016, Thank you so much for the review and we are so pleased that you enjoyed your complimentary upgrade to our Presidential Suite and that it made your weekend to San Antonio an unforgettable experience. Dianne continues to make all of our guests stay a pleasant experience and is an asset to hotel. Thank you so much for choosing us...

Peoria, United States
Reviewed 9 April 2016

We enjoyed our stay very much. The hotel had everything we wanted and more! The room was clean and spacious. We used the hot tub and loved it. We really appreciated the 5:00 - 7:00 reception in the lobby with beer, wine, pop and snacks, that was a nice surprise! The breakfast was excellent, as well. We will stay here...

Review collected in partnership with Best Western
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Helpful?
Thank Patricia K
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Patricia K, Thank you for reviewing our hotel. We enjoyed serving you while staying with us. Your reviews are very important to us. We look very forward to your return one day and sincerely value your business. Jeff Vienne / General Manager Best Western Plus - Hill Country Suites San Antonio, Texas 78258

Houston, Texas
Reviewed 8 April 2016

My wife and I travel all over the country and we stay in a lot of hotels and different brands. Jeff, the General Manager made an everlasting impression on our stay and will make us stay at Best Western brands more often. Jeff was professional, courteous and you can tell he loves his job and that persona definitely transpires to...

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Helpful?
Thank hikingtexas
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

hikingtexas, Thank you for taking time out to review our hotel and for such kind words regarding myself. I am so pleased that I made an everlasting impression on your stay and I truly do appreciate the kind words. Thank you for staying with us and we look forward to your arrival back one day soon. Sincerely, Jeff Vienne /...

Reviewed 4 April 2016 via mobile

Stayed for a few nights and the front desk staff was amazing and very accommodating. Clean rooms and average breakfast. Location is outskirts of San Antonio. Close and walking distance to many shops and restraunts.

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Helpful?
Thank Patricia B
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Patricia B, We want to thank you for taking time to review our hotel and staff. We are so pleased that you enjoyed your stay and do hope that when traveling back to San Antonio, you will choose us once again. Sincerely, Jeff Vienne / General Manager Best Western Plus - Hill Country Suites San Antonio, Texas 78258

Stanwood, United States
Reviewed 30 March 2016

Comfortable stay at Best Western. All the amenities you would expect. Access to motel is challenging with the freeway and frontage roads. Excellent selection at breakfast. 1st class exercise equipment.

Review collected in partnership with Best Western
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Thank Brian And Angel R
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Brian & Angel R, Thank you for taking time out to review our hotel. We are so pleased that you enjoyed your stay. Yes, all of our fitness equipment is new and so pleased you enjoyed it. we sincerely value your business and hope to see you again one day soon. Sincerely, Jeff Vienne / General Manager Best Western Plus...

Houston, Texas
Reviewed 29 March 2016

I would not stay in this hotel again. Upon arrival, the lobby area looked really nice and updated and like you couldn't wait to see your room. Unfortunately, the crisp, new, pristine look stops right there! We were assigned a room and when we walked in paint chipping on walls and the bathroom had not been cleaned. There was previous...

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Helpful?
Thank kfeb45
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

kfeb45, I want to thank you for taking time out to review our hotel and apologize that your expectations were not met. We are currently still going through a hotel refresh with all rooms being painted. We do value your feedback and thank you again for being our guests. Sincerely, Jeff Vienne / General Manager Best Western Plus - Hill...

San Antonio, United States
Reviewed 24 March 2016

The customer service in this Hotel is second to none. They all know me by name, and Kevin is the Rock Star who continues to drive me back into this place every time. There is a pool outside, and also continental breakfast. Oh did I also mention that they do treats and beer for Happy Hour? Forget stopping by for...

Review collected in partnership with Best Western
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Helpful?
Thank Derwin J
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Derwin J, Thank you for reviewing our hotel as well as recognizing Kevin for a job well done. Kevin continues to make a superb impression on all of our guests. Kevin is definitely a gem and asset to our hotel team. Thank you for such a great review of our hotel and sincerely value your business. Sincerely, Jeff Vienne /...

Eastpoint, Florida
Reviewed 18 March 2016 via mobile

After moving hotels 2x due to spring break noise, we wetr so happy to find a peaceful place to sleep. Best Western staff were very friendly and polite. Breakfast bar was good and even included Texas shaped waffles. Even though it was full of families with kids, it was very quiet and restful.

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Helpful?
Thank Sharon S
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Sharon S, Thank you for taking time out to review our hotel. We are so pleased that you spent your Spring Break with us and that your stay was a quiet and comfortable stay. Sincerely, Jeff Vienne / General Manager Best Western Plus - Hill Country Suites San Antonio, Texas 78258

Dallas, United States
Reviewed 18 March 2016

Took a trip to San Antonio and decided to stay at this hotel. They were doing a few renovations but it wasn't anything that was distracting. Hotel staff was very helpful and very timely when asking for request of new towels and an ironing board that wasn't in our suite. We stayed two nights. The rooms were very nice and...

Review collected in partnership with Best Western
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Helpful?
Thank Cameron G
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Cameron G, Thank you for reviewing our hotel and we are so pleased that you enjoyed your last minute decision to getaway for a couple days. Thank you. Sincerely, Jeff Vienne / General Manager Best Western Plus - Hill Country Suites San Antonio, Texas 78258

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home! ... more   less 

Additional Information about BEST WESTERN PLUS Hill Country Suites

Address: 18555 US Hwy 281 North, San Antonio, TX 78258
Region: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range: $111 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hill Country Suites 2.5*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Best Western, HotelsforEveryone and Priceline so you can book your BEST WESTERN PLUS Hill Country Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Hill Country Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#19 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#79 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hill Country Suites staff and other travellers.
1 question
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Copperas Cove, Texas, United States

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Questions? Get answers from BEST WESTERN PLUS Hill Country Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the back as it is on a busy hwy if you are not use to that.”
 of 5 bubbles TimRodgers, 18 Feb 2017 | Read review
“Ask for a room away from laundry and noise, and of course a room they clean on a daily basis.”
 of 5 bubbles , 7 Feb 2017 | Read review
“Don't get a room near the pool.”
 of 5 bubbles KarenduP, 22 Dec 2016 | Read review
“I don't believe there is a bad location in this hotel”
 of 5 bubbles 168judithk, 11 Dec 2016 | Read review
“Rooms that overlook the front parking lot are loud due to traffic noise. (ask for a room that overlooks the back parking lot)”
 of 5 bubbles kmrekow, 14 Nov 2016 | Read review
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