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BEST WESTERN PLUS Hill Country Suites

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BEST WESTERN PLUS Hill Country Suites
BEST WESTERN PLUS Hill Country Suites
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306 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hill Country Suites
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Showing 293: English reviews
Boyd, United States
Reviewed 18 March 2016

We stayed in the hotel only one night. I had taken my daughter and grandchildren on a trip to the Missions of Texas. We were very tired after a day of sightseeing. All the kids wanted was to swim and relax. They thoroughly enjoyed the pool and especially the hot tub because it was a cool night. There was lots...

Review collected in partnership with Best Western
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Helpful?
Thank Evelyn N
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Evelyn N, Thank you for the review. We are so pleased that your family had a great time staying with us. We are so pleased that you enjoyed our outdoor pool and hot tub as well as our complimentary full hot American breakfast. We hope to see you back one day soon. Sincerely, Jeff Vienne / General Manager Best Western...

Houston
Reviewed 9 March 2016

Overall room was great, housekeeping could be a more diligent in preparing the room for use. Appliances were difficult to get working. Breakfast was excellent with variety of choices. Lady at check in was helpful explaining and enrolling me in rewards program.

Review collected in partnership with Best Western
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Helpful?
Thank Linda Y
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Linda Y, Thank you for taking the time out to review our hotel and staff. I want to personally welcome you as one of our Best Western Rewards members. Thank you for such kind words regarding our hotel and staff. Thank you for your business. Sincerely, Jeff Vienne / General Manager Best Western Plus - Hill Country Suites San Antonio,...

Porter, Texas
Reviewed 8 March 2016 via mobile

Location was great, service was fantastic, breakfast was very nice, and the lobby area was very clean. Our room however seemed very musty, had air freshness around the room to try to cover the smell, and just seemed that it had gotten a very speedy cleaning job before us. Messages written on the mirror were still visible when we took...

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Helpful?
Thank willsbeachmom
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Willsbeachmom, Thank you for allowing bus to serve you and taking the time to review our hotel. We do strive for 100% guest satisfaction and looks like we fell a little short of our goal on your stay. I do invite you back one day soon so you can witness our improvements first hand. We thank you for your business...

Orlando, United States
Reviewed 7 March 2016

Very happy with location and cleanliness of hotel. There is a Walmart directly behind the hotel which you can walk to as well as a selection of restaurants. For getting around without a car there is a bus stop directly outside, and hotel is very close to the airport. Staff are extremely friendly and helpful and they do a lovely...

Review collected in partnership with Best Western
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Helpful?
Thank Nina G
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Nina G, Thank you for your review and we are all so pleased that you enjoyed your stay. We will hold a Jacuzzi Suite for you the next time your in town. Sincerely, Jeff Vienne / General Manager Best Western Plus - Hill Country Suites San Antonio, Texas 78258

Reviewed 27 February 2016

I am a frequent visitor to San Antonio and unaware of my travel dates. The staff has always been very helpful in accommodating me. Kevin has been working there for several years and remembers me. This is a well run hotel. It is clean and safe. The breakfast is above average with a nice variety. The staff keeps the area...

Review collected in partnership with Best Western
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Thank I6558PWsandram
Milwaukee, WI
Reviewed 24 February 2016

The employees that checked us in were very nice. The room was just as described on their website. Except for cleanliness of the room. It could have used some updating, although I don't mind old as long as it's clean. It looked like it had only been vacuumed in areas that were easily reached with the vacuum cleaner and no...

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Thank kmrekow
Dallas, United States
Reviewed 22 February 2016

We were very happy with our stay at this hotel. I was very nervous as were unfamiliar with the area. We had many options and were nervous to choose the right one. We loved staying here mostly because the staff is so friendly and we felt like we had the whole hotel to ourselves in the evenings. We let the...

Review collected in partnership with Best Western
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Thank Ashley R
Katy, Texas
Reviewed 15 February 2016

After arriving to my room and realizing that we were assigned to a different room type (King Suite) than what I had originally requested I went to the Front Desk to ask why. Agent, Lindsey seemed uninterested to hear. She had to call her front desk manager Kevin. After speaking to him she said there was nothing she could do...

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Thank Rica G
San Antonio, United States
Reviewed 8 February 2016

Caught on fire had to leave and still pay. Fire alarm went off and i ignored because it was ringing then sounded like it was shut off after a few times. This repeated until another guest was yelling fire at 2 am. Busted in my room. It was just unfortunate. No refund was given at the desk.

Review collected in partnership with Best Western
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1Thank Jessie Alex M
Las Vegas, Nevada
Reviewed 3 February 2016

Room were very clean and spacious. One of the nicest best westerns we have stayed with. Breakfast and many selections and was changed daily. What really makes this hotel so wonderful is its staff. Everyone is extremely helpful and polite. Kevin is the BEST! He printed us maps with highlighted directions and recommended so many things to do and places...

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Helpful?
Thank KSFerreira
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

KSFerreira, From all of us here at the Best Western Plus - Hill Country Suites, thank you for giving us the opportunity to serve you while visiting San Antonio. We absolutely strive for 100% guest satisfaction and looks like we are meeting that goal with your informative review. Nothing makes me prouder of my staff and management team when reading...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home! ... more   less 

Additional Information about BEST WESTERN PLUS Hill Country Suites

Address: 18555 US Hwy 281 North, San Antonio, TX 78258
Region: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range: $112 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hill Country Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Hill Country Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#19 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#79 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hill Country Suites staff and other travellers.
1 question
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Copperas Cove, Texas, United States

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Questions? Get answers from BEST WESTERN PLUS Hill Country Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the back as it is on a busy hwy if you are not use to that.”
 of 5 bubbles TimRodgers, 18 Feb 2017 | Read review
“Ask for a room away from laundry and noise, and of course a room they clean on a daily basis.”
 of 5 bubbles , 7 Feb 2017 | Read review
“Don't get a room near the pool.”
 of 5 bubbles KarenduP, 22 Dec 2016 | Read review
“I don't believe there is a bad location in this hotel”
 of 5 bubbles 168judithk, 11 Dec 2016 | Read review
“Rooms that overlook the front parking lot are loud due to traffic noise. (ask for a room that overlooks the back parking lot)”
 of 5 bubbles kmrekow, 14 Nov 2016 | Read review
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