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    Eilan Hotel & Spa, Autograph Collection

    18603 La Cantera Ter, San Antonio, TX 78256-2520
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    2017-07-30 2017-07-31
    US$249
    US$212
    SAVE US$37
    US$249
    US$249
    Traveller (222)
    Room & Suite (244)
    Pool & Beach (75)
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    Overview
    • Excellent66%
    • Very good17%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.5 Star Hotel
    All hotel details
    Offers from Eilan Hotel & Spa, Autograph Collection
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    Hotel packages
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (787)
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    There are newer reviews for Eilan Hotel & Spa, Autograph Collection
    See the most recent reviews

    111 - 115 of 774 reviews

    Reviewed 29 August 2016

    I have reviewed this hotel twice before. My first review was not so great then we gave it another try and had a good stay...this time...not so good. The person booking our room asked for a larger king room (it was on our confirmation) and...More

    Thank texas1946
    Response from EilanMgr, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 1 September 2016

    Thank you for taking the time to complete the review in regards to your recent stay. Please accept our sincere apology for the condition of your room. I assure you we will correct these issues moving forward. I hope to have the opportunity to better...More

    Reviewed 24 August 2016 via mobile

    We thought the hotel would be comparable to other resorts in the La Canterra area but we were proven wrong the minute we drove in the driveway. Very cheesy and cheap. You have to walk through the parking lot to get to the pool. If...More

    Thank Ryan L
    Response from EilanMgr, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 1 September 2016

    I’m very sorry that your stay was disappointing. I have shared your comments with the staff so we may learn from our short comings. Thank you again for sharing. Regards, Harold Mirambell Director of Operations

    Reviewed 23 August 2016

    The staff was outstanding at check in! The property is beautiful, clean, and looks & feels brand new. We had a very nice room at the end of the hall with a small, bricked, private outdoor area with an outdoor lounger/bed for 2 (very private)....More

    Thank Shannon J
    Response from EilanMgr, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 1 September 2016

    Thank you for taking the time to write this wonderful review about our hotel. We greatly appreciated, I have shared your feedback with the entire hotel. Please let us know if you need anything else. Have a great day! Sincerely, Harold Mirambell Director of Operations

    Reviewed 23 August 2016 via mobile

    This was a lovely hotel the service was excellent location is on a hill top secluded from the noise, beautiful views and grounds. Cons: park is a walk, the stairs (but really if you look there is am elevator off to the side) we found...More

    Thank Anula D
    Response from EilanMgr, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 1 September 2016

    I'm glad you enjoyed your stay and thank you for taking the time to let us know how we did. We look forward to seeing you next time you are in the San Antonio area. Sincerely, Harold Mirambell Director of Operations

    Reviewed 20 August 2016

    What a beautiful property! I typically seek out Autograph hotels and this one far surpassed my expectations from the moment i arrived. The entrance is grand but the hotel is not pretentious. I explored the property and fell in love with the pool/spa. Although traveling...More

    Thank Eileen S
    Response from Doreen P, Director of Sales at Eilan Hotel & Spa, Autograph CollectionResponded 22 August 2016

    Eileen, We're thrilled to know you enjoyed our property and so appreciate you taking the time to tell us. We are flattered by your referral to your meeting planner and look forward to the opportunity to assist them. Please feel free to reach out to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Spa
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Free Parking
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Spa
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$205 - US$346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in San Antonio
    • #9 Luxury Hotel in San Antonio
    • #13 Business Hotel in San Antonio
    • #21 Romantic Hotel in San Antonio
    • #80 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 165
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Marriott, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Eilan Hotel & Spa, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Northwest Side
    Add Photo Photos
    Traveller (222)
    Room & Suite (244)
    Pool & Beach (75)
    Dining (53)
    Hotel & Grounds (191)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    AmandaFoxy9
    5 January 2017|
    Answer Show all 2 answers
    Response from Eileen S | Reviewed this property |
    I believe so, but best to check with them. I will be there next week, so you can send a reminder and ask again.
    0
    Votes
    GFTraveling
    28 June 2016|
    Answer Show all 2 answers
    Response from Michael B | Property representative |
    Thank you for your interest in our restaurant, Sustenio. Yes, we offer a variety of gluten free items on our menus. A copy of all of our menus can be viewed on our hotel website under "dining". We hope to welcome you to... More
    0
    Votes
    jadaoneill123
    19 May 2016|
    Answer Show all 2 answers
    Response from Cat V | Reviewed this property |
    La Cantera pool has an amazing view, is much larger, nicer, more elegant than Eilan. The Eilan has bar servers, and snacks, but La Cantera much more spa like and elegant/ relaxing. If you just want beer and swim, then... More
    2
    Votes
    Room Tips
    "Pool view on west side, but also great view on east side."
    Read review
    "Ask for a corner room!"
    Read review
    "All rooms are great, large and comfortable. 512 is the room of choice because its balcony is large with two..."
    Read review
    "Get a Kin Suite with corner view and do not worry about the bath tub."
    Read review
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