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Hotel Valencia Riverwalk

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150 East Houston Street, San Antonio, TX 78205-2223
COVID-19 update: See the added health and safety measures this property is taking.Read more
12 people are viewing this hotel
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US$249
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Free cancellation until 21-12-26
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Free cancellation until 21-12-25
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US$249
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Traveller (916)
360
Panoramas (42)
Room & Suite (475)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-06-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Valencia Riverwalk
Updated 20-06-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 385 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the San Antonio River Walk, within walking distance of the Alamo, Hotel Valencia Riverwalk is a boutique hotel in the heart of downtown San Antonio. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or a group or convention. Our hotel is a short walk from the San Antonio Convention Center, downtown attractions and only a short drive to The Pearl, theme parks and various golf courses. Enjoy signature cocktails in Naranja bar and dine in Dorrego's Restaurant. Amenities include signature beds with Egyptian cotton linens and complimentary Wi-Fi.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Couples massage
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Happy hour
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Spanish
3824Reviews41Q+A100Room tips
Traveller rating
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Popular mentions
Brittany G wrote a review Jul. 25
1 contribution
The valet lost my car keys and tried to blame me for losing them. But yet somehow they were able to move my car two blocks over. It took them 3 hours to find it and the staff was beyond rude! Never staying there again. The manager was no help and the valet thought it was funny. The police were called and even they understood why we were upset it was late at night and to find out our car/ keys were lost was the worst feeling and to make matters worse no one was trying to do anything about it except keep blaming us which made no sense because they had the keys and my car the entire time! Management is horrible and the valet is worse. There are far better hotels to stay at don’t waste your money going somewhere that doesn’t value it.
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Date of stay: July 2021Trip type: Travelled with family
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riodie wrote a review Jul. 24
Rumford, Rhode Island23 contributions8 helpful votes
Beautiful hotel with classic style. Beds/ pillows are comfy. Location is perfect—steps away from River Walk. Best of all, staff is the most friendly and helpful I’ve ever encountered. From the moment we arrived, we knew we had made the best hotel choice. We were warmly greeted and welcomed at the front door, followed by very pleasant, efficient and professional front desk staff. Ronnie in particular went out of his way to take care of us and our luggage. Entire staff went above and beyond to make us feel safe during these Covid times and that we were valued guests.
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Date of stay: July 2021
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Rooms
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rebecca c wrote a review Jul. 11
Dallas29 contributions7 helpful votes
First of all, this is a beautiful property with a great location. That said, the service leaves a lot to be desired. We went to front desk Saturday before leaving for lunch and asked that our room be serviced. Front desk said no problem. We gave them a 3 hr window when we would be out. Got back and room hadn’t been cleaned. So Sunday before leaving went to front desk, asked to see manager and said “I get that you had some challenges yesterday but today when we are out we need the room cleaned”. Manager apologized profusely and said they would ensure it got cleaned before we come back at 12:30 (again a 3 hr window). Got back and room had not been touched. Called desk and more apologies and “we only have 1 cleaning staffer and 12 floors of rooms”. Unacceptable two days in a row. There are plenty of nice hotels on the river walk. We’ve stayed here several times but won’t stay here again.
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Date of stay: July 2021Trip type: Travelled as a couple
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Eleanor S wrote a review Jun. 2021
Christiana, Pennsylvania50 contributions12 helpful votes
This remodeled hotel is just lovely and the rooms are great. We had visited about (5) years ago and had unfortunate situation with my husband being admitted to the hospital and the hotel was beyond wonderful and we knew if we every made it back to San Antonia we would never consider another hotel. The restaurant is also wonderful had both lunch and breakfast and would highly recommend.
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Date of stay: May 2021
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Response from Rudolph Moreno, Guest Services / Front Office at Hotel Valencia Riverwalk
Responded 1 week ago
Dear Eleanor, Thank you so much for the great review and we are extremely happy we made a long-lasting impression on you during an unfortunate situation. Please let us know when you will be back in San Antonio, we would love to see you again soon. Warm Regards, Rudy Moreno
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LAUREN A wrote a review Jun. 2021
Spring, Texas4 contributions3 helpful votes
Valet was really expensive, 42$ per day! But worth it because the people were really nice and it was 24 hours. There was only two downsides, 1 you can’t just call the valet parking you have to go down there and wait.2 you also have to call just to get the housekeeping.
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Try not to go to valet parking in the middle of the day and the complementary coffee by the front...
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2 Helpful votes
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Response from Rudolph Moreno, Guest Services / Front Office at Hotel Valencia Riverwalk
Responded 1 week ago
Dear Suitlife, Thank you for taking the time to give us great feedback on your recent stay and loved that you had a great experience. I'm glad you felt the valet was worth a shot as we take pride in not just providing service for your vehicle but great service from our staff for all guests coming in. I apologize for the current restriction on housekeeping services and we look forward to putting our daily cleaning service back into place in the near future. We look forward to seeing you again soon! Sincerely, Rudy Moreno
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PRICE RANGE
US$143 - US$425 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
valencia riverwalk hotel, valencia riverwalk san antonio, hotel valencia san antonio
LOCATION
United StatesTexasSan AntonioDowntown
NUMBER OF ROOMS
213
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Frequently Asked Questions about Hotel Valencia Riverwalk
Which popular attractions are close to Hotel Valencia Riverwalk?
Nearby attractions include San Antonio River Walk (0.3 km), The Magicians Agency Theatre (0.4 km), and Escape the Room (0.3 km).
What are some of the property amenities at Hotel Valencia Riverwalk?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Valencia Riverwalk?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Valencia Riverwalk?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Valencia Riverwalk?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Valencia Riverwalk?
Conveniently located restaurants include La Panaderia, Biga on the Banks, and Bohanan's Prime Steak and Seafood.
Are there opportunities to exercise at Hotel Valencia Riverwalk?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Valencia Riverwalk located near the city centre?
Yes, it is 0.2 km away from the centre of San Antonio.
Are any cleaning services offered at Hotel Valencia Riverwalk?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Valencia Riverwalk offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Valencia Riverwalk?
The staff speaks multiple languages, including English and Spanish.