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Drury Inn & Suites San Antonio North Stone Oak

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801 N Loop 1604 E, San Antonio, TX 78232-1343
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Traveller (65)
Dining (24)
Room & Suite (7)

About

#15 of 380 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English
396Reviews5Q+A57Room tips
Traveller rating
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Popular mentions
Dapach wrote a review May 2
Albuquerque, New Mexico, USA33 contributions13 helpful votes
Great building, great pool and hot tub, great meals, great rooms and location Is ok depending on what your needs are. So this place is great but until the front desk staff gets replaced or trained in customer service i will NOT be giving 4/5 Stars
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Date of stay: May 2021Trip type: Travelled with family
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Response from Drury Hotels, Owner at Drury Inn & Suites San Antonio North Stone Oak
Responded 1 week ago
We would like to thank you for taking the time to write about your recent stay at our hotel. We want to sincerely apologize that our front desk staff did not provide you with the level of service you deserve. Please reach out to us directly so that we can discuss your experience in greater detail so that we may improve moving forward. Again, thank you for your review. Our team hopes to have the opportunity to better take care of you on your next visit. Sincerely, Adriana H. Assistant General Manager
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Janet C wrote a review Mar. 2021
Marietta, Georgia103 contributions10 helpful votes
Stayed at this hotel several times I come to San Antonio at least once year for an event. Have also stayed across joining driveway at Drury Plaza but I like the interior better here. Great breakfast & 5:00 Happy Hour🍷 snacks & drinks. Always courteous at front desk & service employees. Convenient to airport which is also on north side of town less than 10 miles about a 15 minute drive.
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Date of stay: April 2020Trip type: Travelled on business
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aaassdd wrote a review Mar. 2021
Houston, Texas9 contributions4 helpful votes
Rooms and bathrooms were very clean. Staff was extremely friend. They serve free breakfast and dinner. Can't really beat that. Everyone super friendly. The pool is indoors which is nice because it's still too cold to swim outdoors. Family had a blast.
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Date of stay: March 2021
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jackiel20172021 wrote a review Mar. 2021
1 contribution
Loved this place I will totally recommend this place my family and I were super happy we got to rest well staff was really nice great breakfast and afternoon food was great !! I will totally stay here again
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Review collected in partnership with Drury Hotels
Date of stay: March 2021
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pjr625664 wrote a review Feb. 2021
San Antonio, Texas1 contribution
The hotel looked fantastic on the outside pulling up. All expectations were quickly destroyed. There were beer cans and trash all around the property, the food was horrible. The beverages for the "Adult Kick-Back" were not well made and options were disgusting. I think the water bottles that I purchased for my family while they were in the pool were reasonably priced. However, the pool was quickly filled with more families than could safely be in there, including a group that consisted of 2 adults and 8 children, another group of 3 adults and 5 children, on top of the rest of the families that were already there. There is absolutely no enforcement of social distancing, masks, or personal hygiene. There were multiple times that there were 8-10 children and teenagers crammed into the "Business Center" shoulder to shoulder and sitting on the floor taking turns to go to different social media websites. None of them were wearing masks, including the ones who were obviously in their late teen age years. Many of the afore mentioned oversized groups went directly from the pool to the food line pushing their way in where guests had been following social distancing. Then if the day couldn't have choreographed it any better until sometime around 3am there were those same teenagers and children as young as 4/5 running the halls screaming and literally running/racing up and down the hall ways. The security guard is an elder woman who either for lack of training or desire to do her job instead of confronting this chaos, instead made jokes and conversation with the adults and children. My recommendation is to avoid this hotel where people are literally changing in their vehicles and walking into the pool and hot tub. Where friends of the staff come for free alcoholic beverages and meals.
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Review collected in partnership with Drury Hotels
Date of stay: February 2021
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Response from Drury Hotels, Owner at Drury Inn & Suites San Antonio North Stone Oak
Responded Feb. 10, 2021
Thank you staying with us. At Drury Hotels, the safety and well-being of our team and guests are of utmost importance. We do employ social distancing standards throughout the hotel as well as frequent sanitation of all public areas to help combat Covid-19. I am sorry that you found the accommodations to be not up to standards in this case. This past weekend, we did have an opportunity with a group in house, which when brought to our attention, we took action to resolve the situation. Parties are not something that we allow at our hotels. At checkout, we did our best to resolve the situation to your satisfaction when you brought your concerns to our attention. It is our hope that we have the opportunity to re-gain your trust in our hotel in the future. As always, I am personally available to you at 210-494-2420 if you would like to discuss further. Warmest Regards, Bryan L. General Manager
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PRICE RANGE
US$94 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
drury inn & suites san antonio north hotel san antonio, drury inn and suites san antonio north, drury inn san antonio, drury san antonio
LOCATION
United StatesTexasSan AntonioFar North Central / Stone Oak
NUMBER OF ROOMS
118
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Frequently Asked Questions about Drury Inn & Suites San Antonio North Stone Oak
Which popular attractions are close to Drury Inn & Suites San Antonio North Stone Oak?
Nearby attractions include The Rim (0.3 km) and X-Golf San Antonio (0.7 km).
What are some of the property amenities at Drury Inn & Suites San Antonio North Stone Oak?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Drury Inn & Suites San Antonio North Stone Oak?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Drury Inn & Suites San Antonio North Stone Oak?
Guests can enjoy free breakfast during their stay.
Is parking available at Drury Inn & Suites San Antonio North Stone Oak?
Yes, free parking is available to guests.
What are some restaurants close to Drury Inn & Suites San Antonio North Stone Oak?
Conveniently located restaurants include Kirby's Steakhouse, Toro Kitchen and Bar, and Sushi Zushi - Stone Oak.
Are there opportunities to exercise at Drury Inn & Suites San Antonio North Stone Oak?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Drury Inn & Suites San Antonio North Stone Oak?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Drury Inn & Suites San Antonio North Stone Oak?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Drury Inn & Suites San Antonio North Stone Oak offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Drury Inn & Suites San Antonio North Stone Oak accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.