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Holiday Inn Express San Antonio Sea World

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#130 of 353 Hotels in San Antonio
Certificate of Excellence
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Holiday Inn Express San Antonio Sea World
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266 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Antonio Sea World
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Showing 254: English reviews
Andover, New Jersey
Reviewed 28 September 2016

The room was clean, modern, and well kept. It had all amenities one typically needs. The price was reasonable. The staff were friendly and the free breakfast service was typical of most hotels. I wish these types of hotels offered a higher quality breakfast. I'd be happy to pay extra for it.

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Helpful?
Thank my2cents999
Stuttgart, Germany
Reviewed 18 September 2016

Average to very good hotel given age. The location was excellent; walking distance to local restaurants, shopping malls and movie theaters. Valerie, cleaning lead, provided outstanding service! Her bright and refreshing attitude about life and work experiences transcends all others in the working class.

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Helpful?
Thank wattsii2016
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear wattsii2016, Thank you for choosing us and for leaving a review. I am very delighted to know that our location worked for your travel needs and that you found our staff, specially the housekeeping staff commendable. It is always hugely motivating on our end to receive commendable feedback from our valued guests like you and we are looking forward...

Dallas, Texas
Reviewed 4 September 2016

Clean hotel. New mattresses in rooms. Quick check-in process. Nearby restaurants within walking distance. Breakfast on Saturday morning was very busy. Convenient location to Sea World and AFB and a quick direct drive to the airport.

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Thank Wayne S
Midland, Texas
Reviewed 21 August 2016 via mobile

The worst hotel I have ever stayed at. No hot water in our room for two nights, because handle did not turn to hot. Then maintenance argued with me about it. Then first night my son in law had his tool box from back of his truck broke into, which was locked and almost $2000 worth of work tools stolen....

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Helpful?
Thank Peggy R
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Peggy R, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Reviewed 17 August 2016 via mobile

We stayed 8/6-8/7, first thing our room was dirty, no refrigerator or microwave. The worst part of our experience was, there was no shower curtain, and no towels. We called several times to the front desk, no answer. Walked down, and no one attending the front desk at all. Four of us, after a long day, had to shower with...

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Helpful?
Thank Deanna C
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Deanna C, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Texas, United States
Reviewed 14 August 2016 via mobile

We showed up Friday. Leaving Monday. Not impressed. Hard to find parking lot. Shower had hair in it. Beds had hair in the sheets. Comforters filthy. The shower head did have any water pressure. One lamp on desk in room with outlets didn't work. Restroom in lobby out of toilet paper. Breakfast was ok, nothing special but tables gross. Nothing...

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Helpful?
Thank Jennifer C
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Jennifer C, Thank you for writing a review about your stay at our hotel. It is nice to know that our location, and room size were very well to your liking. On the other hand, we regret to see that the issues you had with the parking lot, cleanliness, and amenities did not make for an exemplary hotel stay....

Reviewed 14 August 2016

We decide its the last few weeks before school starts; why not take a trip to San Antonio. Alot of people were thinking the same thing since most hotels were booked this weekend (8/12/16). So while looking around we find availability at this location; a holiday inn which includes free breakfast thats a plus. Well upon arrival from the outside...

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Helpful?
Thank nslwalker
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear nnslwalker, Thank you for choosing to stay with us, and for writing a candid review about your experience. I'm glad that our complimentary breakfast was to your liking. On the other hand, I'm very sorry you were not impressed with the size of the room you have received, as well as other service deficiencies and issues with the cleanliness...

Fort Worth, Texas
Reviewed 10 August 2016 via mobile

Welcoming large rooms. Busy and adequate breakfast, the tables were frequently not clean because of the number of families eating. Indoor pool was quite nice. Staff helpful. Only one elevator which was not enough.

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Thank WildflowerMama
Berkeley, California
Reviewed 6 August 2016

I stayed for three nights and overall it was a very good experience. The check-in was fast, staff was friendly and efficient. The room was big and clean, also the bathroom. The breakfast was not very special but had what I wanted from omelet and sausage to juice and milk. I was surprised about the large number of kids in...

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Thank hiking-har
Reviewed 24 July 2016 via mobile

Stayed overnight visit with points. The rooms were clean and the hotel looks like it has recently been built or renovated. The hotel was busy. Decent lines waiting for breakfast, but breakfast was well stocked and room was clean. Lots of other families were there. The pool had a sign on the outside gate that said it had been closed...

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Helpful?
Thank lauralam
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear lauralam, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We are pleased you liked the cleanliness of our rooms. On the other hand, we would like to apologize for the shortfalls you have noticed during your stay, specially with the long line in our breakfast area and the pool sign. I assure...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express San Antonio Sea World

Address: 2861 Cinema Ridge, San Antonio, TX 78238
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $122 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio Sea World 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Seaworld Hotel San Antonio
Holiday Inn San Antonio
Holiday Inn Sea World
San Antonio Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Antonio Sea World staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 315 was great......”
  • Amazing beds with duvet covers and pillows that I wanted to take home.
 of 5 bubbles island-vagabond, 14 Nov 2016 | Read review
“Walk in shower rooms with safety bars are available, hearing accessible also”
 of 5 bubbles pdinc, 8 Jul 2016 | Read review
“See John..............!!!”
 of 5 bubbles eoadvice4u, 17 Apr 2016 | Read review
“Family Suite was perfect for 2 adults and 3 older children 17, 15, 11”
 of 5 bubbles domshyvon21, 3 Apr 2016 | Read review
“Only 1 elevator so I would suggest a first floor room.”
 of 5 bubbles tebowman29, 23 Mar 2016 | Read review
5 of 5