We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Contessa

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Expert photos
Hotel Contessa
Hotel Contessa
Panoramas (15)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,855 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,819: English reviews
Baltimore, Maryland
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed yesterday NEW

This hotel is very clean, has a great location, fast elevators, outstandingly professional staff. I would stay here again on any future visits to San Antonio! It's an easy 15 minute Uber ride from the airport.

Helpful?
Thank Gypsy_Gyrl63
Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Very nice hotel with nice room, bar, and pool, though the pool area was a little small. It is located on the quieter side of the Riverwalk, but still fairly close to the main action. To get to the more active areas, it might be easier to cross at street level rather than river level. The one bedroom suite was... More 

Helpful?
Thank Chris1A1B1C
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning Chris1A1B1C, Thank you for your detailed review of our hotel. I'm pleased to read you are an experienced traveler and I appreciate your compliments to our hotel. As noted, there are many hotel options along with Riverwalk that vary in pricing and we do offer promotions throughout the year for our all-suite hotel. Our suites, with separate living... More 

Ormond Beach, Florida
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 days ago NEW via mobile

Had an early evening dinner and cocktail in the Hotel Contessa's restaurant "Las Ramblas". The food was not great, no depth of flavor and quite mediocre at best. The cocktail was great! Maybe the bartender should be the chef. I would recommend the hotel to a friend but not the restaurant.

Helpful?
Thank AnneScottFL
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello AnneScottFL, I am sincerely sorry you were not pleased with your dining experience in our restaurant. I have shared your comments with our Executive Chef so he may take the next steps to improve the food quality. Thank you for your recommendation for the hotel and I wish you safe travels. Troy Mathews General Manager More 

Belton, Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 days ago NEW via mobile

Wonderful room, good location. Easy walk to river. Parking is a drag. They have parking two blocks away and when checking out, too many at once so u go get your own car or spend another night waiting! Otherwise a very nice venue.

Helpful?
Thank manders53
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning manders53, Thank you for taking the time to share your experience at Hotel Contessa. I'm pleased to read you enjoyed your suite and the hotel's great location on the Riverwalk. I apologize you were not happy with valet or public parking. We hope this will not detour you from staying with us again. Sincerely, Troy Mathews General Manager More 

Bear, Delaware
Level Contributor
3 reviews
Reviewed 3 days ago NEW

This hotel was a great choice for our family. The room was immaculate, spaceous, and quiet. We didn't feel like we were in a hotel but more like a 1 bedroom apt. The staff here is excellent from the valet, door men, bell staff, front desk, etc - worth every penny and I would stay here again

Helpful?
Thank michelema132016
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning michelema132016, Thank you for bringing your family to Hotel Contessa. We are so pleased you enjoyed our beautiful and spacious suites. I'm also pleased to read our staff made your stay truly exceptional! We hope you will continue to stay with us when you come back to San Antonio. Sincerely, Troy Mathews General Manager More 

Savannah, Georgia
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 days ago NEW

My room was a suite.....500 sq feet. It was nicely appointed and clean. But......I was surprised at a lack of detail. For example, the shower curtain & liner were missing 5 clips, there was no set up of lotion/shampoo, etc. In addition, there were not enough bath towels. I must say that after calling housekeeping, they did bring the necessary... More 

Helpful?
Thank Gendelm1414
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning Gendelm1414, Thank you for your detailed review of your recent stay. I'm pleased to read you enjoyed our nicely appointed and spacious suites. As you noted, the hotel only offers valet and we do provide our guest information to nearby public parking garages. I apologize for the missing items in your suite bathroom and I will discuss your... More 

1 review
Reviewed 4 days ago NEW via mobile

The staff were all so very helpful and very friendly. The direct access to the Riverwalk was so convenient. The gym was a little small but everything you would need for a full workout was available and the view was the best. My family will most definitely be returning.

Helpful?
Thank Tarry C
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Tarry C, I sincerely appreciate your high praise of our staff and 5 star review of Hotel Contessa. I'm also glad you enjoyed our fitness room and direct access to the Riverwalk during your stay. We look forward to your family staying with us again! Thank you! Troy Mathews General Manager More 

Plano, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW

Hotel Contessa is locate directly on the river walk. It is close to lots of activity but also far enough away to be quiet and very comfortable sitting on the patio. We stayed for a weekend trip ( friday/saturday nites ) and had a fabulous time. The staff is friendly, very helpful, and helped us celebrate the weekend with a... More 

Helpful?
Thank patrick d
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning patrick d, Thank you for taking the time to share your experience at Hotel Contessa. We are so happy you enjoyed our great location directly on the Riverwalk. And I sincerely appreciate your compliments to our friendly staff and will share your review with team. We look forward to having you back very soon. Safe travels. Troy Mathews... More 

Pacifica CA
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

We chose the Contessa because we wanted something unique in a great location. It markets itself as a luxury hotel, but its service levels are no where close. It was probably too boutique, as 1) the hotel chose to close its pool DURING THANKSGIVING WEEK with no notice as far as we could tell, 2) it also chose to do... More 

Helpful?
Thank Pacifica8283
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Pacifica8283, I sincerely apologize for the issues you encountered during your stay and I will speak to our staff regarding your comments. Please note, the building restoration project could not be delayed and unfortunately we did temporarily close our pool to keep on schedule. We did make arrangements for guests to use the outdoor heated pool at the hotel... More 

Springdale, Arkansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We arrived a little early on the day before Thanksgiving. Staff is friendly, helpful and always were ready to accommodate. Be aware, valet parking is expensive at $36 dollars a day. You get free in and out but who wants to drive if you are staying at the Riverwalk? If you have plans to go to Seaworld or one of... More 

Helpful?
Thank razrbakgal
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning razrbakgal, Thank you very much for providing feedback of your stay at Hotel Contessa. I'm pleased our staff was informative and provided you exceptional service. I do apologize for the pool being closed during your stay. We are completing a building restoration project and the pool will reopen very soon. Also, the hotel does apply an amenity fee... More 

992 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (572)
Viewed
Pool/Beach Area (42)
Viewed
Room/Suite (121)
Viewed
Hotel & Grounds (150)
Viewed
Dining (36)
Viewed
Business Centre/Function Rooms (4)
Viewed
View from Room (31)
Viewed
Bathroom (17)
Viewed
Family/Play Areas (2)
Viewed
Other (169)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (400)
Viewed
Amenities (95)
Viewed
Contessa Suite (38)
Viewed
Executive Suite (40)
Viewed
Pool (32)
Viewed
Dining (48)
Viewed
Standard Suite (44)
Viewed
The Hotel (103)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (6)
Viewed
Family/Play Areas (1)
Viewed
Dining (4)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
The Westin Riverwalk, San Antonio
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#19 of 358 in San Antonio
3,134 reviews
Hotel Valencia Riverwalk
#6 of 358 in San Antonio
2,672 reviews
Show Prices
Show Prices
Show Prices
East Side
Mokara Hotel and Spa
Mokara Hotel and Spa
#2 of 358 in San Antonio
1,244 reviews
Downtown
Drury Inn & Suites San Antonio Riverwalk
East Side
Hilton Palacio del Rio
Hilton Palacio del Rio
#14 of 358 in San Antonio
2,449 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Las Ramblas
Las Ramblas
Cuisines: Spanish, Latin
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Contessa

Address: 306 W Market St, San Antonio, TX 78205-2953
Region: United States > Texas > San Antonio
Price Range: $223 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Contessa 4*
Number of rooms: 265
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, TravelClick, Travelocity, Orbitz, Cheap Tickets and Jetsetter so you can book your Hotel Contessa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Contessa Hotel San Antonio
Contessa San Antonio
Hotel Style:
#2 Business Hotel in San Antonio
#4 Romantic Hotel in San Antonio
#4 Green Hotel in San Antonio
#6 Spa Hotel in San Antonio
#7 Luxury Hotel in San Antonio
#13 Family Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Contessa staff and other travellers.
18 questions
Ask a question
5 months ago
Terrell, Texas
Houston
over a year ago
Canyon Lake,Tx USA

See all questions (18)

Questions? Get answers from Hotel Contessa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent location, beautiful rooms, great staff”
 of 5 bubbles michelema132016, 29 Nov 2016 | Read review
“river walk view”
 of 5 bubbles patrickd315, 28 Nov 2016 | Read review
“Avoid city view side, constant city buses are loud even from 9th floor”
 of 5 bubbles Pacifica8283, 28 Nov 2016 | Read review
“6th floor or lower gives the best view of the Riverwalk.”
 of 5 bubbles razrbakgal, 27 Nov 2016 | Read review
“Upper floors have a nice view of the city.”
 of 5 bubbles JoyceU68, 24 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay