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Residence Inn San Antonio North/Stone Oak

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Traveller (28)
Room & Suite (19)
Dining (4)
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Overview
  • Excellent46%
  • Very good23%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(18 reviews)
“nice hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
There are newer reviews for Residence Inn San Antonio North/Stone Oak
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All reviewstwo bedroom suitefront desknice hotelevery morningwafflesstayed here for one nightthe looplight sleeperbed was very comfortablehousekeeping staffwould stay here againwalmartkitchenetterenovationriverwalk
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21 - 25 of 106 reviews
Reviewed 17 July 2016

When we travel, we nearly always stay at a Residence Inn if one is available. Why? Because we have 3 small kids and the 2 bedroom suites, the hot morning breakfasts, and the ability to get a decent night of sleep in a clean and...More

Thank 2016Melissa
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 28 July 2016

Thank you for taking the time to share your recent experience at the Residence Inn San Antonio North/Stone Oak with us. I have received the comments from your stay with us, and I would like to take this opportunity to apologize for any inconvenience that...More

Reviewed 14 February 2016 via mobile

My family and I stayed at this hotel for two nights. The room was nice and clean. No complaints with the room. The desk staff was friendly and helpful during our stay. No complaints with the staff during our stay. A couple hours after we...More

Thank Amanda C
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 16 February 2016

I understand the frustration you must be going through and I am very sorry I was not available at the time to talk to you directly. I am also sorry you were left with the impression we do not care. We are very committed to...More

Reviewed 13 December 2015

We stayed Thanksgiving weekend. From the very start, every employee we contacted acted professionally. They all seemed eager to address any needs we had. Check in was quick and painless. Room was quiet, even though the hotel was full. There was no road noise. I...More

Thank Bill P
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 21 December 2015

Thanks so much for your review of our hotel. We work hard to make sure that each guest has the Marriott experience. We are glad to hear that we succeeded with you. I will be passing your comment on to our team, including our breakfast...More

Reviewed 1 November 2015

This was one of our best stays at this Residence Inn and we have stayed before. We stayed over the Halloween weekend and despite severe storms at our home town, they gladly worked with us on changing dates and check in time. Room was spotless!...More

Thank La E
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 4 November 2015

We are so glad that you enjoyed your stay here with us. We hope to see you again the next time you are in the San Antonio area.

Reviewed 19 October 2015

In the breakfast area are the words "May all who enters guests leave as friends." That is exactly what happened during our stay at the Marriott. I cannot say enough about good thing about the staff :)

Thank Jennifer K
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 23 October 2015

Thank you for your comments! We work very hard to make each guest feel like family while they are here. I am excited to know that we were successful with you! I will be sharing your comments with the team!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$161 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (19)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Les A
3 November 2014|
Answer
Response from Nanci J | Property representative |
You can let the pet stay in the room if it is caged as long as it is not causing a disturbance by barking or other noises that would bother other guests.
0
Votes
Les A
31 October 2014|
Answer
Response from Nanci J | Property representative |
Pets can be left in the room while you are out as long as they are not barking and disturbing other guests. Housekeeping will not go into the room in order to clean it if a pet is left in the room unless it is caged. Please... More
1
Vote
Room Tips
"We were away from the highway, always a good option for a good nights sleep."
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"Get a room away from the Costco if you must stay here."
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"Ask for a room that does not face Costco."
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"Ask for a non-Costco facing room!"
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