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WoodSpring Suites San Antonio Fort Sam

PricelineUS$56*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$56*
US$56*
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WoodSpring Suites San Antonio Fort Sam
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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Start your review of WoodSpring Suites San Antonio Fort Sam
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Reviewed 2 weeks ago via mobile

We came for a much needed night away from our children and to celebrate one month down into a law enforcement academy. Due to my husbands prior military service for the past 13 years we figured this place would be nice, especially with the high advertisements towards military personnel. We immediately noticed the mildew and mold smell walking to our...

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Helpful?
1Thank Genevieve M
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

We apologize for your experience. We are working to correct all pest issues. Thanks for letting us know.

Reviewed 3 weeks ago via mobile

Highly recommend this fantastic hotel! My family and I moved to San Antonio, Tx. Unfortunately our home would not be ready until three more days upon our arrival. After searching for a decent, clean with kitchenette hotel. We were very lucky to find this one "WoodSpring Suites Fort Sam". Our check in time went smoothly and was able to check...

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Helpful?
Thank lozanos73
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for your comments. Mark is a great member of our team that we appreciate. We are happy that you enjoyed your stay away from home. Hope to see you soon.

Reviewed 4 weeks ago via mobile

Stayed at this property passed a few workers on the premises. One in particular named mark was very friendly and with a smile informed me that if i needed anything to ask for him and he would be glad to help. Very nice.

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Helpful?
Thank huntersrun
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for your review. Mark will be delighted to know that he made your stay a great one. We look forward to you staying with us during your next visit.

El Paso
Reviewed 4 weeks ago

Apartment walls and windows were as thin as paper you can hear noise everywhere. Room smelled funny and I saw some cockaroaches in the kitchen sink. There is no house keeping being so you need to take your towels downstairs to change them out and throw your own trash. Bad experience I do not recommend this hotel.

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Helpful?
Thank Hottcakes30
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

We do apologize for your stay. Your issues are being reviewed by our management team and please be sure that they are being addressed. Thanks for letting us know.

Reviewed 4 weeks ago via mobile

Mark the maintenance guy he was very sweet. Me n my children moved here from Florida n stayed here our stay was very pleasant n Mark was absolutely the best. Very good costumer service. Very helpful to my needs while stay at the hotel. Will return again jus cause of him.

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Helpful?
Thank Brandy K
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Ok, thank you, Mark will be delighted to know that he made your stay a great one. We look forward to seeing you again.

Reviewed 5 weeks ago via mobile

Went on business trip couldn't rest because roaches infested the place, lost two days of work feeling unrested. ASSURED by management I would be compensated half the room price which never happened. Senior Citizen Marine Veteran Disabled

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Helpful?
Thank garg D
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

We apologize for your experience. Do call the property and provide your information for the District Manager. We will make sure you are compensated properly. Thank you.

OKC
Reviewed 18 March 2017 via mobile

I booked a room two days in advance . My father and I were driving down from OKC-SA to attend my grandfather's funeral and would not arrive to the hotel until 2am or later (Check in begins at 3pm). As instructed by the hotels website rules , all late check-ins must be announced prior to arrival. I called the hotel...

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Helpful?
1Thank Robin c
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for making us aware of this issue. We do not have anyone by that name but we will investigate the situation. We do apologize for your experience.

McAllen, Texas
Reviewed 18 March 2017 via mobile

Initially reserved two rooms (with two separate confirmation numbers) a group form my party cancelled so we needed to cancel only one room. (Booked it directly through the hotels website not a third party such as Priceline or booking or hotels.com) Called around 7:10AM 3/18/17 and I've asked the front desk male if we could cancel one reservation and just...

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Helpful?
Thank mflores01
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

We apologize for your experience. We strive on providing the best service and obviously we fell short here. We will speak to the associate and rest assure his service skills will improve. Thank you for letting us know.

San Antonio, Texas
Reviewed 23 February 2017

Love the Location , very friendly and excellent service , Room service is very good and tidy...Management excellent helps with all concerns...super affordable.. .will take my time finding my own place.

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Helpful?
1Thank hilhin
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for your review. We are happy that you enjoyed your stay. Your comments will go a long way with our staff. Look forward to seeing you again.

Reviewed 22 November 2016

My crew n I have been staying here on and off since May of this year, the staff is polite, friendly, and always smiling. Shamika Rice is always pleasant and respectful, she will go out of her way to make EVERYONE happy and comfortable. She deservers her new position and she keeps the crew and myself coming back to The...

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Helpful?
Thank William S
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for taking the time to post a positive review! We are so pleased that you have enjoyed your stay and we appreciate your patronage. We look forward to you and your crew staying with us in the future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites San Antonio I-35 North (formerly Value Place San Antonio Northeast/Fort Sam) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more   less 

Additional Information about WoodSpring Suites San Antonio Fort Sam

Address: 6922 I-35, San Antonio, TX 78218 (Formerly Value Place San Antonio, TX (Northeast/Ft. Sam))
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $57 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites San Antonio Fort Sam 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Value Place San Antonio Hotel San Antonio
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Questions & Answers

Questions? Get answers from WoodSpring Suites San Antonio Fort Sam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms w/ sleeper, more spacious”
williamsO1065HD, 22 Nov 2016 | Read review
“Accessible to the San Antonio surrounding areas.”
Mikeygg69, 19 Sep 2016 | Read review
“the first floor seemed very quiet”
jmm681975, 9 Feb 2016 | Read review
“Find another hotel”
wayneg809, 10 Aug 2015 | Read review
“dont choose 4th floor unless you are a smoker.”
ponchoiram, 6 Jun 2014 | Read review
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US$56* /night
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Prices are for 1 room, 2 adults
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