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Staybridge Suites Downtown San Antonio Convention Center

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Staybridge Suites Downtown San Antonio Convention Center
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180 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Downtown San Antonio Convention Center
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Showing 176: English reviews
National City, United States
Reviewed 14 March 2015

This was a great hotel with a wonderful and helpful staff. My room was clean, comfortable and safe. The afternoon buffet was very accommodating. The only reason I gave it four starts was because of the construction occurring around the hotel that made it difficult to identify the hotel. The construction was not an issue during my stay, it only...

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Helpful?
Thank Michael B
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Michael B., Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you...

Pineville, Missouri
Reviewed 14 March 2015

On the east side of I-35, but still walkable to downtown. This room was huge. Good breakfast. Parking a bit of a problem but we found a place. Lots of extras, real good value. I had tried to hotwire the La Quinta, but was very happy with this place.

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Helpful?
Thank recorder
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Recorder, Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you again...

San Antonio, Texas
Reviewed 7 March 2015

We were here for a three day event at the Alamo Dome. The hotel is very conveniently placed and We were able to walk over. We loved the large suite with the kitchen! The bath, shower and the bed were great. There was a full breakfast and snacks on Thurs. that we liked. It was nice and quite and close...

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Helpful?
1Thank AnnaSkin
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear AnnaSkin, Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you again...

Winchester, KY, United States
Reviewed 16 February 2015

Room: very nice suite, great bed, clean, fresh. High rise gives great view of the skyline or the Sunset Station area. Good amenities. Location: Next to Sunset Station and the Amtrak station. This was a nicely developing area before the recession. Now it is well maintained, well lit, and pretty, but the only thing there is the Amtrak depot. I...

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Helpful?
Thank Daniel F
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Daniel F., Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you...

Austin, Texas
Reviewed 2 February 2015

Room itself very comfortable for any length of stay. Good Price and ok breakfast. I suspect the eggs come out of a package. This could be great if: they cleaned the mold from the grout in the bathroom and they upgraded the quality of the sheets. Better pillows would be nice. They should repair the traffic control gate in the...

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Helpful?
Thank golfergabe
IHGCare, Guest Relations Manager at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear golfergabe, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly service at the front office, comfortable rooms, good breakfast, complimentary WIFI connection and convenient location of the hotel. I am...

Irving, Texas
Reviewed 29 January 2015

my wife an I stayed hear for a few days in January. the location is perfect if you are coming in or going out on Amtrak. it is a short walking distance to the river walk. Our room 602 has everything you could won't for a short or long stay. If you are there on Tuesday, Wednesday or Thursday they...

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Helpful?
Thank Paul C
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Paul C., Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you...

Houston, Texas
Reviewed 27 January 2015

I spent the weekend with my family at this hotel during the PAX South conference at the Convention Center. The continental breakfast was pretty much what I expected - nothing special, but certainly not bad. On evenings during the week (Tues - Thurs, I think) adults get 2 free drinks (either wine or beer) in the dining area. The hotel...

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Helpful?
Thank DavidYoung98
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear DavidYoung98, Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you again...

Chicago, IL
Reviewed 18 January 2015

Overall, I thought it was a nice hotel and a very good value. I was attending a conference at the convention center and it was a 10 minute walk away. I made good use of the kitchen, which was well stocked with plates and cutlery, as well as cooking supplies, which I didn't need. The one issue with the room...

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Helpful?
2Thank Rachelleke
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Rachelleke, Thank you for taking time to let us know about your recent stay at the Staybridge Suites Downtown San Antonio Convention Center. We are glad to hear you enjoyed your stay with us and sincerely hope that the construction in the area does not deter you from booking at our property for any future visits you may have....

Georgetown, Kentucky
Reviewed 5 January 2015

The service here is really great and it starts at the top with Jennifer the General Manager. Like any hotel this one is not perfect and as a frequent guest there are bound to be issues from time to time. They are also in the process of updating many of the rooms.In my opinion a good service team is measured...

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Helpful?
Thank Rlath82
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Rlath82, Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown San Antonio Convention Center. Our number one goal is to be all of our guests home away from home and we are glad we can be that for you. We look forward to seeing you again on your next visit....

Reviewed 28 December 2014

Normally I didn't give out review. This hotel just too dirty. Feel itchy all over. The carpet, towel, bed, all look so dirty. Will avoid this hotel chain from now on. When We pull out the sofabed it was undone and look like someone slept on it before And housekeeping didn't clean it. Side table full of dirty finger prints....

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Helpful?
Thank mooncakeprince
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Mooncakeprince, Our number one goal is to ensure all of our guests receive the best hospitality experience possible. If we fell short of that for you I sincerely apologize. I would greatly appreciate the chance to further discuss the issues you encountered while staying with us in order to provide the best service possible for you and all future...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Staybridge Suites San Antonio Downtown Convention Center. Ideally located in Historic Sunset Station, in the heart of downtown San Antonio TX, within walking distance of the Alamo, Riverwalk shops & restaurants, Alamodome and Convention Center. Our premier location provides upscale accommodations near Fort Sam Houston, Lackland AFB, Baker Hughes, Weather, Christus Santa Rosa Hospital and Coca Cola. Each of our guest rooms is a spacious apartment-style suite complete with a full kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guest staying more than a few nights. Stay at our pet friendly hotel and enjoy easy access to Historic Sunset Station in downtown San Antonio's historic St. Paul District. The Alamo, Riverwalk, Rivercenter Mall and major events at the Alamodome can all be found less than one mile away. For your convenience, enjoy our 24-hour business center & complimentary high-speed Internet access. During your stay, we invite you to take advantage of our fully equipped kitchens, laundry services, outdoor pool, a well equipped fitness center, a lending library and a barbecue pavilion. In the morning, be sure to visit our complimentary daily breakfast buffet, and in the evening, join us in our great room for complimentary beverages and hors d'oeuvres Tuesday through Thursday. Book today and prepare to "Get Comfortable!" ... more   less 

Additional Information about Staybridge Suites Downtown San Antonio Convention Center

Address: 123 Hoefgen Ave, San Antonio, TX 78205-3340
Region: United States > Texas > San Antonio > East Side
Price Range: $172 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Downtown San Antonio Convention Center 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Staybridge Suites San Antonio Sunset Station Hotel San Antonio
San Antonio Staybridge Suites
Hotel Style:
#29 Romantic Hotel in San Antonio
#43 Business Hotel in San Antonio
#81 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Downtown San Antonio Convention Center staff and other travellers.
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Questions? Get answers from Staybridge Suites Downtown San Antonio Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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