We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

TownePlace Suites San Antonio Northwest

TownePlace SuitesUS$107*
View Deal
#136 of 354 Hotels in San Antonio
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
TownePlace Suites San Antonio Northwest
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 155: English reviews
Start your review of TownePlace Suites San Antonio Northwest
 Click to rate
Texas
Reviewed 2 weeks ago

This is not the type of hotel we stay at, but it was close to our son so we took a chance that it would be okay. We arrived early and decided to come back later as there were no rooms ready. But that was okay we just went shopping. When we got back about three they had a room...

 Report
Helpful?
Thank ERE56
Management response:

Thank you very much for taking a few moments to provide a review of your stay. We are very appreciative and super happy that you fully recommend or hotel. We hope to see you again when you return to visit your son.

Reviewed 3 weeks ago

Excellent services, breakfast, clean room, friendly people. When we arrived, the manager told me some news about festival of San Antonio and offered me water, coffee and fruits. Very good speed of internet. The pool was cleaned.

 Report
Helpful?
Thank Enrique S
Naima M, Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the TownePlace Suites San Antonio Northwest. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and...

Perth,Australia
Reviewed 4 weeks ago via mobile

Near the Alamo and River Walk Comfortable bed and breakfast is ok Great hotel to base for touring Staff friendly and reasonably priced has access to outdoor pool and business centre Free wifi in room Would come back again

 Report
Helpful?
Thank Junkyard17
Naima M, Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts regarding your experience during your stay. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Naima McCall Assistant General Manager TownePlace Suites Northwest naima.mccall@marriott.com 210-694-5100

riverside ,California
Reviewed 20 March 2017

I made a reservation at this hotel because they guaranteed a roll in shower room for my 86 year old mom. I called the main Marriott website and their disabilities specialist directly contacted the hotel and reserved/blocked a room with the needed roll in shower for our 4 night stay. Upon arrival,approximately at 6:30 pm, I checked in and reconfirmed...

 Report
Helpful?
Thank Motherofteenagers
Naima M, Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Valued Guest, Thank you for taking the time to give your feedback in regards to your recent stay at the TownePlace Suites San Antonio Northwest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not honoring your...

Reviewed 18 March 2017 via mobile

We spent the week here and if you're traveling with a family then stay here. It has a kitchen you can eat on the cheap. Plus they offer dinners Monday to Wednesday. The staff was always friendly, and the room was perfect. The location made it an easy drive to get to the Riverwalk, Sea World, and Six Flags. We...

 Report
Helpful?
Thank Curtis M
Naima M, Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the TownePlace Suites San Antonio Northwest. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to...

Reviewed 15 March 2017 via mobile

We recently stayed at the TownPlace Suites while on a weekend getaway to San Antonio. The price was better than most places we found. The lobby was very clean and the staff was excellent. The staff was always very helpful and in a good mood...even during the breakfast rush in the morning. Speaking of breakfast, they made sure to keep...

 Report
Helpful?
Thank Derick S
Corina G, General Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Guest, We are delighted to hear you had a great experience at our hotel. We strive to provide the service you expect and deserve. Thank you for choosing our hotel as your home away from home and we hope to see you in the near future ! At your Service, Corina Galindo

Dallas, Texas
Reviewed 2 February 2017 via mobile

We were travelling as a group of three adults attending a trade show in downtown area. Wanted a room with kitchen and full size fridge freezer, which could sleep three adults. Excellent room that worked well for our group. Our floor had a guest laundry area that was great, with plenty of full sized machines and nice seating area with...

 Report
Helpful?
Thank Jana W
Naima M, Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Valued Guest, Thank you for taking the time to let us know about your memorable experience at our hotel. We pride ourselves in providing excellent service to our guests. We appreciate the time taken to tell us about your stay as I will be sharing with our staff. Thank you for choosing our hotel and we hope to see...

McKinney, Texas
Reviewed 25 January 2017

Though conveniently located not far from the airport and a few minutes away from my client's offices, traffic in the area can be a nightmare and getting into and out of the parking lot of this TownePlace can be a mess during rush hour. The staff was ever friendly and helpful. The rooms were modern and relaxing. There are plenty...

 Report
Helpful?
Thank TexasVoyager_BW
Corina G, General Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Guest, Thank you so much for choosing our hotel during your travels in the area. I am sad to hear it was not everything you expected and deserved. Please accept our sincerest apologies for any inconvenience this has caused. We hope you give us the opportunity to stay with us again upon your return to San Antonio. Corina Galindo

Surprise, Arizona
Reviewed 16 January 2017

Stayed here 6 nights between Christmas and New Years Eve. Seems like somewhat older hotel and not as clean as other TownePlace Suites. I think this is the 4th TownePlace Suites I've stayed at. Breakfast was a zoo as everyone came down within the last hour they were open. No fault of the hotel, just lots of holiday guests. Food...

 Report
Helpful?
Thank Duane B
Naima M, Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Naima McCall Assistant General Manager TownePlace Suites Northwest naima.mccall@marriott.com 210-694-5100

Fort Worth, Texas
Reviewed 3 January 2017 via mobile

Have 3 kids and the sofa bed works fine. Bathroom a bit small and low grade. Breakfast was good and location just right for us. Price was right considering there were 5 of us. The room was initially a king size bed only but turned into 2 queen and sofa bed that made the room a bit tight especially between...

 Report
Helpful?
Thank csoriaso
Naima M, Manager at TownePlace Suites San Antonio Northwest, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Naima McCall Assistant General Manager TownePlace Suites Northwest naima.mccall@marriott.com 210-694-5100

88 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
Room/Suite (17)
Viewed
Bathroom (5)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (1)
Viewed
Dining (2)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (2)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (4)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these San Antonio hotels
Northwest Side
Holiday Inn Express & Suites San Antonio Medical Center North
Northwest Side
Staybridge Suites San Antonio NW Medical Center
Northwest Side
Comfort Suites Medical Center near Six Flags
Show Prices
Show Prices
Show Prices
Northwest Side
Hampton Inn & Suites San Antonio Northwest/Medical Center
Northwest Side
Hyatt Place San Antonio Northwest
Northwest Side
Holiday Inn Hotel & Suites San Antonio Northwest
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms

Additional Information about TownePlace Suites San Antonio Northwest

Address: 5014 Prue Rd, San Antonio, TX 78240-1337
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $137 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites San Antonio Northwest 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your TownePlace Suites San Antonio Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites San Antonio Northwest Hotel San Antonio
Hotel Style:
#82 Family Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites San Antonio Northwest staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from TownePlace Suites San Antonio Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They do allow pets.”
ERE56, 10 May 2017 | Read review
“Ice is only available on the first floor.”
TexasVoyager_BW, 25 Jan 2017 | Read review
“Get a room away from the elevators to avoid noise. Be aware of housekeeping coming into room ignoring the "do not disturb" sign.”
  • No safe in the closet, but spacious.
  • TV is in a weird position, but it does extend outwards on a platform.
  • Kitchenette.
  • Only bath towels, no hand towels or washcloths.
  • Small restroom.
  • Clean, comfortable.
  • Clean, comfortable.
RodrickT, 10 Jun 2016 | Read review
“Don't get a room near the exits as those doors make a lot of noise when they shut and people come in and out all night long.”
556diedrec, 11 May 2016 | Read review
“Ask for a room on the back side of the hotel. It was very quiet with little noise.”
froglag, 14 Apr 2016 | Read review
5 of 5
TownePlace Suites
US$107* /night
View Deal
HotelQuicklyUS$149
Hotels.comUS$107
Booking.comUS$107
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates