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TownePlace Suites San Antonio Northwest

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Traveller (62)
Room & Suite (34)
Dining (6)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
2 Star Hotel
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Offers from TownePlace Suites San Antonio Northwest
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Offers from TownePlace Suites San Antonio Northwest
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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78
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All reviewslong term guestsfull size fridgesmelled nicemini kitchensix flagsstove tophot eggsthe sofa bedaccessible roomfirst floortraveling with kidshome away from homenice propertythe general managerconvenient locationbreakfast and dinnerhotel is located
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21 - 25 of 169 reviews
Reviewed 15 March 2017 via mobile

We recently stayed at the TownPlace Suites while on a weekend getaway to San Antonio. The price was better than most places we found. The lobby was very clean and the staff was excellent. The staff was always very helpful and in a good mood...even...More

Thank Derick S
Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 17 March 2017

Dear Guest, We are delighted to hear you had a great experience at our hotel. We strive to provide the service you expect and deserve. Thank you for choosing our hotel as your home away from home and we hope to see you in the...More

Reviewed 2 February 2017 via mobile

We were travelling as a group of three adults attending a trade show in downtown area. Wanted a room with kitchen and full size fridge freezer, which could sleep three adults. Excellent room that worked well for our group. Our floor had a guest laundry...More

Thank Jana W
Response from Naima M, Manager at TownePlace Suites San Antonio NorthwestResponded 4 February 2017

Dear Valued Guest, Thank you for taking the time to let us know about your memorable experience at our hotel. We pride ourselves in providing excellent service to our guests. We appreciate the time taken to tell us about your stay as I will be...More

Reviewed 25 January 2017

Though conveniently located not far from the airport and a few minutes away from my client's offices, traffic in the area can be a nightmare and getting into and out of the parking lot of this TownePlace can be a mess during rush hour. The...More

Thank TexasVoyager_BW
Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 26 January 2017

Dear Guest, Thank you so much for choosing our hotel during your travels in the area. I am sad to hear it was not everything you expected and deserved. Please accept our sincerest apologies for any inconvenience this has caused. We hope you give us...More

Reviewed 16 January 2017

Stayed here 6 nights between Christmas and New Years Eve. Seems like somewhat older hotel and not as clean as other TownePlace Suites. I think this is the 4th TownePlace Suites I've stayed at. Breakfast was a zoo as everyone came down within the last...More

Thank Duane B
Response from Naima M, Manager at TownePlace Suites San Antonio NorthwestResponded 17 January 2017

Dear Valued Guest, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Naima McCall Assistant General Manager TownePlace Suites Northwest naima.mccall@marriott.com 210-694-5100

Reviewed 3 January 2017 via mobile

Have 3 kids and the sofa bed works fine. Bathroom a bit small and low grade. Breakfast was good and location just right for us. Price was right considering there were 5 of us. The room was initially a king size bed only but turned...More

Thank csoriaso
Response from Naima M, Manager at TownePlace Suites San Antonio NorthwestResponded 6 January 2017

Dear Valued Guest, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Naima McCall Assistant General Manager TownePlace Suites Northwest naima.mccall@marriott.com 210-694-5100

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$93 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (34)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Raymond R
2 March 2017|
Answer
Response from Corina G | Property representative |
Good Afternoon Mr. Raymond, I'm sorry to say the shuttle does not travel to Sea World. We do go around on a two mile radius. thank you, Corina Galindo
0
Votes
Kimmi H
19 February 2017|
Answer
Response from Naima M | Property representative |
Dear Valued Guest, Yes, we are a pet friendly hotel. We do charge $100.00 plus taxes which will total $116.75 for your entire stay. If you have any additional questions or concerns please do not hesitate to contact me... More
0
Votes
Sydel5
24 April 2015|
Answer
Response from Daniel G | Property representative |
Hello, Thank you for your questions. A housekeeper may ask the guest or guests in the room to step out for a moment while they clean the room. however it does not mean you must leave as it is just a suggestion in order... More
0
Votes
Room Tips
"Away from the elevator and on the side of the hotel away from I-10"
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"in previous stays on the lower floor on the side closest to Fredericksburg Rd seemed quiter"
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"Only two entrances"
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"They do allow pets."
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