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Courtyard San Antonio North/Stone Oak at Legacy

Booking.comUS$109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard San Antonio North\/Stone Oak at Legacy
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107 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Newport, United Kingdom
Reviewed 2 weeks ago

Having stayed in another hotel in the local area, and really not enjoyed it at all, this was a lovely change. Hotel was nice and clean, room was amazing, the room décor was fab and we really enjoyed our stay here. I would definitely recommend this hotel to anyone looking to stay a little outside the city. Even though you...

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Helpful?
Thank OliveOylUK
texas
Reviewed 3 weeks ago via mobile

This is the first time I've had a bad experience with a Marriott hotel. We checked into our room on Thurs evening. We left by 11am the next day, returned to our room after 8pm. Our room was not cleaned- no do not disturb sign was left on our door. In fact, the housekeeping employees were cleaning the rooms directly...

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Helpful?
Thank walkerTexas
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear walkerTexas, I am truly sorry for the inconvenience of your room not being serviced one day during your stay. We will use this as a training tool for our housekeeping team to avoid further occurrences for guests. I had tried reaching out to you twice on Saturday, and I am sorry that we were unable to connect during your...

Boulder, Colorado
Reviewed 15 March 2017

The hotel looks nice when entering through the newly updated lobby and bistro area. This is actually an area where you can find yourself spending some time hanging out. The bistro is the same old story. Mediocre food served with the bistro concept. There are a bunch of colleagues that get it for free...most don't even bother to make a...

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Helpful?
Thank Mike B
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear Mike B, Thank you so much for taking the time to review our hotel. We appreciate you mentioning the friendliness of our team members. We will take note and strive to improve the quality of our Bistro concept as our frequent guests do appreciate the speed and quality of our fresh prepared items for breakfast. We hope to see...

Dallas, Texas
Reviewed 13 March 2017

My family and I stayed at this hotel while on Spring Break, the room was really nice and comfy. The first night the toilet kept clogging up and they had no one on staff to assist until the next morning. Had to check out early, who can stay in a room where you can't use the bathroom. Front desk never...

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Helpful?
1Thank T C
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear TC, Thank you so much for notifying us about the issue you had during your stay. I will work with our front desk team to ensure all requests and issues are handled in a timely matter. I am sorry for any inconvenience and hope you will give us another chance to make your stay perfect. Please feel free to...

Reviewed 7 March 2017 via mobile

If you're looking for a great place to stay that's clean and surrounded by everything, look no further. This location is extremely well kept with a friendly staff and near many dining establishments with easy access to Hwy 281. I highly recommend staying here.

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Helpful?
Thank RDunn2
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear RDunn2, Thank you so much for taking the time to write a review about our hotel. We truly appreciate you mentioning the friendliness of our staff and the cleanliness of our hotel. We hope to see you again in the near future. Kindest Regards, Nathan Storms General Manager

Reviewed 16 January 2017 via mobile

I'm a Marriott Silver Elite member and can tell you that this is the worst experience I've ever had with any Marriott hotel. The woman at check in ran 4 of my cards for incidentals saying that all my cards werw denied. She then charged the room to my debit and just said that she couldn't check me in unless...

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Helpful?
Thank Susie Q
Nathan S, Front Office Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear Susie Q, I am so sorry for the billing issue you encountered during your stay. We appreciate you staying with us. It appears the holds on your card were authorizations as our hotel authorizes $20/day to cover any incidentals during your stay. These were released back to your card at check-out. I am sorry for any confusion and we...

Cherry hill
Reviewed 13 January 2017 via mobile

Stayed here 3 nights this week and overall had a good stay. Comfortable rooms, clean and overall quiet, except for the last night when I was woken at 11.30pm by loud laughing ladies in the room next to me. This was especially loud due to the closed/locked interconnecting door joining the 2 rooms. Good breakfast service - pay for what...

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Helpful?
Thank Matt C
Management response:

Dear Matt, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard San Antonio North/Stone Oak at Legacy. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

A TripAdvisor Member
1 review
Reviewed 11 January 2017 via mobile

The hotel looks new and has an indoor pool and hot tub The rooms are very clean with comfortable beds and a very nice bathroom with a large shower Would stay their again when I'm back in town Very easy to check in and out of

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Helpful?
Thank A TripAdvisor Member
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear Guest, Thank you so much for completing a review about our hotel. We appreciate you mentioning the cleanliness and how comfortable the rooms are. The rooms are very spacious and were recently renovated just under a year ago. We hope to see you again soon. Thank you again. Regards, Nathan Storms General Manager

Houston, Texas
Reviewed 7 January 2017

Seems the people who clean the rooms always forget something. Rugs smell and Cars are vandalized. Right off the highway and easy to break into cars. No outside cameras. My car and a buddies car were vandalized. Found out several others were vandalized over Christmas 2016.

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Helpful?
Thank wayfaringman2017
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear wayfaringman2017, I am so sorry for the situation you had to deal with while staying at our hotel. As with any major city crime can occur. We do our best to make sure guests feel safe both inside and outside the hotel. Again I am truly sorry for this situation and If I can be of any assistance please...

Heber City, Utah
Reviewed 7 January 2017

Selected this hotel because of its closeness to family and we were not disappointed. Its just off a very busy highway, but if you time it right you can really get around without any problems and its close to so many things. Lots of shopping and eating options also close by. Room was clean and well maintained. Front desk staff...

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Helpful?
Thank balanceok
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear balanceok, Thank you so much for writing a review about our hotel. We appreciate you mentioning the cleanliness of our rooms and the friendly and helpful nature of our front desk staff. We appreciate you making our hotel your home base as your travels brought you to San Antonio. We look forward to hosting you in the near future....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard San Antonio North/Stone Oak at Legacy

Address: 1803 E Sonterra Blvd, San Antonio, TX 78259-7600
Region: United States > Texas > San Antonio > Far North Central
Price Range: $150 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio North/Stone Oak at Legacy 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
San Antonio Courtyard
San Antonio Marriott
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Questions & Answers

Questions? Get answers from Courtyard San Antonio North/Stone Oak at Legacy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was relatively quiet since it was away from the elevator, but you do hear the people above you.”
KristiMD, 21 Mar 2016 | Read review
“4th floor recently renovated and it's amazing!!! All the other floors are nice but it's over the top!”
17stacis, 9 Dec 2015 | Read review
“All rooms are excellnt”
evelynhenryp, 9 Dec 2015 | Read review
“Top floor if you dislike those noises that come from the upper floor sometimes.”
mauricioa386, 4 Aug 2015 | Read review
“I would not stay here again”
MnJH5, 2 Aug 2015 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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