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Grand Hyatt San Antonio

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2,749 Reviews from our TripAdvisor Community

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Showing 2,677: English reviews
Austin, Texas
Reviewed yesterday NEW

This hotel deserves more than 5 stars! They went above and beyond to make sure my weekend was great. I went to run the marathon and due to the weather it took longer, but the hotel extended the time with no charge!

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Thank 56kathyo
Edinburg, Texas
Reviewed yesterday NEW

Great location for the rock n roll marathon, was very close to everything. The staff was friendly. We did have an issue parking a stock model F250, it was to tall for self parking or valet parking so we had to pay for valet oversized parking.

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Thank 715marcosv
Ponca City, United States
Reviewed yesterday NEW

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Thank H2426RWpatrickc
Perryton, Texas
Reviewed 2 days ago NEW

This is a great place to stay! Everyone was so friendly and helpful. We felt valued and safe. The price of the rooms was a bit high for the lack of space. The rooms are standard size rooms. It was hard to find restaurants when leaving the property on river because the outside is not well lit. This was not...

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1Thank Janet S
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed our friendly and helpful staff. We appreciate your comments and suggestions and look forward to seeing you soon!

Reviewed 2 days ago NEWvia mobile

Great stay. Hotel and room were comfortable. The room and lobby has free WiFi. Great view of the city and Riverwalk. It sits between the mall and Alamodome. The only thing I would change was the weather.

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1Thank abramscn
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

San Antonio, Texas
Reviewed 2 days ago NEW

Loved this hotel and the staff! Everyone went above and beyond! We will return and use Hyatt properties where available! Loved the added touch of champagne and berries in our room for a 50th birthday. Made the day extra special

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1Thank William S
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location and are so thrilled to hear you chose to spend your 50th birthday with us! We look forward to seeing you again soon!

Alexandria, Virginia
Reviewed 3 days ago NEW

Grand Hyatt is the nicest hotel in the area. The customer service and location is phenomenal. This hotel is a MUST stay if you're in the San Antonio area. You will definitely not be disappointed. Ask for Ms. Williams!

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1Thank K913XEmichellen
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Durham, North Carolina
Reviewed 3 days ago NEW

Room had very worn furniture; unimpressive décor. Room service very expensive for quality- limited menu. TV service was difficult to use-took forever to toggle to find channel. No external guide. Sleep quality good. Bathroom adequate.

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1Thank Philip W
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay. We apologize for your less than pleasurable experience. We will take your feedback into consideration during future guest room and hotel updates.

san antonio, United States
Reviewed 4 days ago NEW

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1Thank 518sandim
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

North Carolina, United States
Reviewed 5 days ago NEW

Good location on the river walk in San Antonio, close to dinning and shopping. Nice rooms with decent amenities. Lively bar area. I especially enjoyed the mango and lemon water at the concierge desk. Would recommend for business, couples, and friends.

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1Thank avonc638
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our location and the energized water at the Concierge. We look forward to seeing you again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ruth's Chris Steak House River Walk
Ruth's Chris Steak House River Walk
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 

Additional Information about Grand Hyatt San Antonio

Address: 600 E Market St, San Antonio, TX 78205-2600
Region: United States > Texas > San Antonio > Downtown
Price Range: $195 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hyatt Hotels Corporation, Orbitz, Priceline, Odigeo and Jetsetter so you can book your Grand Hyatt San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Hotel Style:
#2 Green Hotel in San Antonio
#13 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Antonio staff and other travellers.
18 questions
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Questions? Get answers from Grand Hyatt San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor helps minimize street traffic noise. If you don''t want to walk a long distance to your room, ask to be closer to the elevator.”
 of 5 bubbles SherrylS440, 23 Nov 2016 | Read review
“If you can get a club floor room, they are really great.”
 of 5 bubbles amirh464, 22 Nov 2016 | Read review
“I am sure all rooms are good, but 17th floor was great for us.”
 of 5 bubbles 2travel749, 16 Nov 2016 | Read review
“The 24th floor had fantastic views of the city.”
  • The king bed area
  • The king bedroom.
  • The view out of the Grand Club room.
 of 5 bubbles caroldU179EW, 4 Nov 2016 | Read review
“We were on the 23rd floor and had a great view. It is also on the River Walk”
 of 5 bubbles KayS1234, 1 Nov 2016 | Read review
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