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Grand Hyatt San Antonio

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Grand Hyatt San Antonio
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3,089 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt San Antonio
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Showing 3,008: English reviews
Mechanicsburg
Reviewed 1 week ago via mobile

Everything here was excellent. Staff was extremely friendly and very helpful whenever asked for something. Room was pristine and bed was very comfortable leading to a great nights sleep. It's located right next to the convention center and easy access to the Riverwalk. Also just a few minutes walk to the Alamo and some other places to see. I highly...

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Helpful?
1Thank Michael S
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our guest rooms and location. We look forward to seeing you again soon!

Great Falls, United States
Reviewed 1 week ago

On our recent trip to San Antonio we stayed at the Grand Hyatt. It is a very nice hotel. The lobby is magnificant. The location is awesome for acess to the river walk, Hemisfair park, and the Convention Center. The Hotel is actually attached to the Convention Center. It has a nice little coffe bar and market with deserts, soups...

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Helpful?
1Thank Darren B
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon!

Iowa Falls, Iowa
Reviewed 1 week ago via mobile

Really enjoyed my stay at the Grand Hyatt! Staff was great...timely and I was able upgrade a king room to get in before checkin for an extra $10 or $30 fee Has a nice exercise room which I did go to a couple of times during stay. Room was clean and larger than I anticipated I will be back..hopefully bring...

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Helpful?
1Thank X8827SVmiket
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon!

Virginia Beach, Virginia
Reviewed 1 week ago

Stayed at the Grand Hyatt San Antonio on the club floor. What a great bonus! Jennifer Samonte and Judy Botello along with Pinkie Williams made it delightful! They took such good care of us. We enjoyed seeing them each morning. We were greeted by the concierge Anissa who made our check in quick and easy and even walked our bags...

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Helpful?
1Thank evonnegreen
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!

Florenceville-Bristol, Canada
Reviewed 1 week ago

As I was presenting at the National Council of Teachers of Mathematics annual conference, I wanted to be close to the convention center so I booked a room at the Grand Hyatt. Even with swarms of math teachers around, the service and personnel at the Hyatt were awesome. A complementary glass of wine awaited me upon arrival and all of...

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Helpful?
1Thank hunteshr
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to post a review about your stay. We’re glad you were pleased with our prime River Walk location and are delighted to hear that our friendly hotel staff provided you with a positive experience. We look forward to seeing you again soon!

Sherwood, Arkansas
Reviewed 1 week ago

Got a ADA room that I did not requested . Also room did not get clean according to my request each day even I informed front deck from the first day but never got Corrected until last day . I was there for AAHOA convention with other 4000 hotel owners for convention & many of them staying in Grand Hyatt...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank andypN8505KM
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the opportunity to review your recent stay with us. We apologize for your less than pleasurable experience. We would love to have another opportunity in the future to provide you with the standard of service both you and we expect.

claymont
Reviewed 1 week ago

Asian American hotel owner convention was held in sen Antonio this year an it was very nice lovation and convention having fun and musti with all friend river walk access right from this hotel bar and restaurant was very nice only need some renovation need for hotel room looks older now as of hotel

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank victor3306
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Beaumont, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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1Thank Nilesh P
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Houston, Texas
Reviewed 1 week ago

This hotel is convenient to walk around in downtown San Antonio. We were there for a Convention and was a convenient walk to the Convention Center. The river walk was one of the tour we took and was a great experience in San Antonio!

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Bhaviik P
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed the location of our property. We hope to see you again in the future.

Morrilton, Arkansas
Reviewed 1 week ago

At the time of check in, i had to ask house keeper in hallway to clean my toilet thrully and wipe furniture too!! I did not use chair in room all stay! No one cleaned chair arm rest with previous guest body prints, no hot water two days, Hair on pillow and bedsheets!

Review collected in partnership with Hyatt Hotels
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1Thank rhksai
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the opportunity to review your recent stay with us. We apologize for your less than pleasurable experience. We would love to have another opportunity in the future to provide you with the standard of service both you and we expect.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ruth's Chris Steak House River Walk
Ruth's Chris Steak House River Walk
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 

Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > Downtown
Price Range: $247 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Travelocity, Hyatt Hotels Corporation, Hotels.com, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Grand Hyatt San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Hotel Style:
#1 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Antonio staff and other travellers.
22 questions
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Questions? Get answers from Grand Hyatt San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites offer AMAZING views of downtown!”
dorisjulieann, 21 Apr 2017 | Read review
“As far as customer service they should have zero stars.”
amandag4343, 20 Apr 2017 | Read review
“ask for a park view room other wise you might be looking at the Marriott”
291darrenb, 19 Apr 2017 | Read review
“the club floor is great for families. The club room has breakfast, snacks, drinks etc.”
evonnegreen, 18 Apr 2017 | Read review
“Corner rooms have lots of windows; grand club has great breakfast,all day snacks, coffee, refreshments!”
mdgcapello, 15 Apr 2017 | Read review
5 of 5