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Grand Hyatt San Antonio

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Traveller (472)
Room & Suite (428)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(500 reviews)
“ruth's chris”(83 reviews)
“bar rojo”(69 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,694)
There are newer reviews for Grand Hyatt San Antonio
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Traveller rating
1,947
1,056
396
140
69
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1,947
1,056
396
140
69
Show reviews that mention
All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter mallper dayeasy accessriverwalk
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621 - 625 of 3,608 reviews
Reviewed 18 April 2017 via mobile

Really enjoyed my stay at the Grand Hyatt! Staff was great...timely and I was able upgrade a king room to get in before checkin for an extra $10 or $30 fee Has a nice exercise room which I did go to a couple of times...More

1  Thank X8827SVmiket
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 April 2017

Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon!

Reviewed 18 April 2017

Stayed at the Grand Hyatt San Antonio on the club floor. What a great bonus! Jennifer Samonte and Judy Botello along with Pinkie Williams made it delightful! They took such good care of us. We enjoyed seeing them each morning. We were greeted by the...More

1  Thank evonnegreen
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 April 2017

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!

Reviewed 17 April 2017

As I was presenting at the National Council of Teachers of Mathematics annual conference, I wanted to be close to the convention center so I booked a room at the Grand Hyatt. Even with swarms of math teachers around, the service and personnel at the...More

1  Thank hunteshr
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 April 2017

Thank you for taking the time to post a review about your stay. We’re glad you were pleased with our prime River Walk location and are delighted to hear that our friendly hotel staff provided you with a positive experience. We look forward to seeing...More

Reviewed 17 April 2017

Review collected in partnership with Hyatt Hotels
Reviewed 16 April 2017

Got a ADA room that I did not requested . Also room did not get clean according to my request each day even I informed front deck from the first day but never got Corrected until last day . I was there for AAHOA convention...More

Review collected in partnership with Hyatt Hotels
1  Thank andypN8505KM
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 17 April 2017

Thank you for taking the opportunity to review your recent stay with us. We apologize for your less than pleasurable experience. We would love to have another opportunity in the future to provide you with the standard of service both you and we expect.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$178 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$178 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (472)
Room & Suite (428)
Dining (60)
Pool & Beach (48)
Amenities (92)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
SofiKohan
9 March 2018|
AnswerShow all 2 answers
Response from Johanna R | Reviewed this property |
You need to call the hotel directly and ask to speak with manager on duty.
0
Votes
ccylin
28 February 2018|
AnswerShow all 3 answers
Response from Jones1107 | Reviewed this property |
No breakfast is not included.
0
Votes
DebGFtraveler
22 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
Room Tips
"Executive floor with club privileges"
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"Grand Club level is nice and food in Grand Club is excellent."
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"Request the 23rd floor and Grand Club"
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"I enjoyed being in the tower, high up."
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