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Grand Hyatt San Antonio

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Grand Hyatt San Antonio
Grand Hyatt San Antonio
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3,027 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt San Antonio
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Showing 2,947: English reviews
Houston, Texas
Reviewed 23 July 2016

Our stay at the Grand Hyatt was superb. The entire staff has a service mentality and was gracious, courteous and very helpful. The food and beverage staff served with dignity and the food was excellent.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank brendatZ3128HI
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Reviewed 21 July 2016 via mobile

Walked in the door, the room is tiny and dirty. There are a couple stains on the chair and on the sheets to the bed. The room is just disgusting. Then they charge you $30 a night for parking. Stay elsewhere if possible. The room isn't cheap, and it's a Grand Hyatt, but what a waste of money. They have...

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Helpful?
Thank Bernard N
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the opportunity to review your recent stay with us. Please accept a sincere apology from our team in regards to your visit. We would love to make things right and hope that you will give us another opportunity in the future to provide you with the service both you and we expect.

Milwaukee, WI
Reviewed 21 July 2016

This is a nice Hyatt. Room was nice. The prices in the bar were high for drinks. And the restaurant on the river level, Ruth's Chris Steak House, is ridiculously overpriced for what it is (and I am not a cheapskate!). You can walk anywhere on the Riverwalk from the hotel., and it's a couple of riverbends away from the...

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1Thank Rickpw
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Burlington, Vermont
Reviewed 21 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Archie5324
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Forney, United States
Reviewed 21 July 2016

Review collected in partnership with Hyatt Hotels
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2Thank Gil B
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Brackettville, Texas
Reviewed 20 July 2016

Spend all this money and don't have any river view hotels in downtown San Antonio, Texas - on the river?????? So disappointed. And the room?? Not impressed. Low ceilings don't help the atmosphere in these rooms. Downstairs is okay, but busy. Dining rooms okay with not much seating however. There are better hotels on the river walk in San Antonio,...

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1Thank Dd S
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your review. We apologize the room was not to your standard. We appreciate your feedback and hope to see you again in the future.

San Antonio, United States
Reviewed 20 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Yevonna H
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Reviewed 19 July 2016 via mobile

We just returned from our family vacation in San Antonio and chose to stay at Grand Hyatt. We had stayed here before years ago when I had to attend a conference for work so we knew we would like the location and hotel. The staff were exceptional, especially the Grand Club staff! The price is steep but we like the...

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1Thank TxCruzFamily
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Reviewed 19 July 2016 via mobile

Beth, at the Grand Hyatt bar, was so amazing and took great care of our group! She had wonderful recommendations for the best menu items and remembered us each day. I would highly recommend the Grand Hyatt when staying in San Antonio, as a platinum guest, this might be the best Hyatt I've stayed in. Thank you for the attention...

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1Thank Christa W
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Houston, United States
Reviewed 19 July 2016

Review collected in partnership with Hyatt Hotels
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1Thank Anthony B
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ruth's Chris Steak House River Walk
Ruth's Chris Steak House River Walk
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 

Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > Downtown
Price Range: $274 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Hyatt Hotels Corporation and Jetsetter so you can book your Grand Hyatt San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Hotel Style:
#1 Green Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Antonio staff and other travellers.
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Glendale, Arizona
Gautier, Mississippi
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Questions? Get answers from Grand Hyatt San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Club Level. Staff is awesome.”
 of 5 bubbles joit751, 15 Mar 2017 | Read review
“Club floors offer better rooms and free access to lounge and drinks. Very nice for Kids also.”
 of 5 bubbles tonymarra, 12 Mar 2017 | Read review
“concierge level”
 of 5 bubbles Aysegul2504, 8 Mar 2017 | Read review
“i was on the 19th floor and had a great View”
 of 5 bubbles Shaf55, 7 Mar 2017 | Read review
“High floors have nice views.”
 of 5 bubbles wooderson00, 28 Feb 2017 | Read review
5 of 5