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Comfort Suites North IH 35

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134 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Georgetown, Texas
Reviewed 21 October 2013

The breakfast was very good and by far one of the best I have seen in awhile. My room was clean, quiet and comfortable which is very important to me when selecting a place to stay. The friendliness of the staff is felt the moment you walk in the door as you are greeted with a warm welcome.

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Helpful?
Thank donna751
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Donna751, Thank you for completing your survey and especially for being our guest. Reviews are a perfect training tool to monitor what we're doing right as well as an opportunity to improve. From all of us at the Comfort Suites IH-35 North in San Antonio, we thank you for being our guest and hope you'll choose us again when visiting...

Kingsille, Tx
Reviewed 1 September 2013

We were in San Antonio to celebrate my husband's birthday and all of our family gathered at my brothers home. We really enjoyed the hotel stay, awesome breakfast, and the very friendly staff especially Jennifer. She really was a great help. It was a great weekend and we will return back to this hotel on our next trip. Carlos S.

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Thank Connie S
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Connie S. I want to say Happy belated Birthday to your husband from all of us at the Comfort Suites IH-35 North in San Antonio. I am very pleased that your stay was a great and memorable experience. Jennifer continues day after day to make every guests stay a pleasant experience and she sincerely enjoys her job at the hotel...

Corpus Christi, Texas
Reviewed 20 August 2013

Stayed fot my nephew's birthday, and we all loved the hotel! Popcorn in the lobby, delicious breakfast, and friendly staff. Easy to navigate around the city, 30 minute drive to Schlitterbahn waterpark. Rooms were very clean, and extra linens ready as needed. We will definetly be returning back to this hotel our next time in San Antonio!

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Thank katrina c
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Katrina C, Happy Birthday to your Nephew! We are all very pleased that you enjoyed your stay with us and glad that all of our hard work is reflecting on our guest experiences. I agree that we are located in San Antonio where it's very easy to get to all the major attractions that our city has to offer. We...

Dallas, Texas
Reviewed 8 August 2013

The rooms are old, smells like mold and are not maintained at all! VERY DATED. The staff wears sweats at the front desk and housekeeping. Came down to the front desk at 9PM to get some towels. (the housekeeper only left 1 bath towel and 1 wash cloth in room). Tried to call front desk 5 times no answer. When...

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Helpful?
5Thank John A
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Mr. John A, I wanted to thank you for taking time out to review our hotel. I regret to say that this review was a surprise to read as we are a top ranked hotel in the San Antonio market and was awarded the Certificate of Excellence for 2013. As a General Manager, I do not write reviews which is...

Hewitt, Texas
Reviewed 1 August 2013

Our family made up of 4 grandchildren (Grade 3 – 11) and 2 grandparents just returned from a great vacation together in San Antonio. We stayed for four nights at Comfort Suites, 11526 IH 35 N., San Antonio, Texas 78233 (210-656-4600). On a scale from 1 to 10 with 10 being the highest, we rated this hotel a 10. The...

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Helpful?
Thank DonnaGarner222
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Ms. Garner, I wanted to take this opportunity to thank you for taking time out to review our hotel and our staff members. We work very hard to provide an exceptional guest experience for every guest who walks into the hotel. I truly enjoyed reading your review and all our hard work is paying off. Your review not only helps...

Lubbock, Texas
Reviewed 27 July 2013

I travel frequently, and I have been a HIlton member for almost ten years. On this trip, my husband wanted to earn Choice points, so we stayed in a Comfort Inn. When we first arrived, at 8 pm, we received a very warm and friendly greeting from Natasha. I was pleased. My husband wanted to ensure his patient had a...

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Thank Kyndra7
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Kyndra7, Thank you for reviewing our hotel and passing along such kind words. First impressions are oh so important I always say and I'm pleased your first impression was very positive. Natasha always goes beyond the call of duty to ensure all our guests are pleased with their accommodations are 100% to their expectations. I will definitely pass along the...

Central texas
Reviewed 20 July 2013 via mobile

Booked the room in advance for an event in town. Lobby area looked very unkempt and in need of upgrading. We checked in and went to the room. On the hallway floor outside of our doorway was a filthy toilet brush. We stepped around it and entered our room to discover it had a musty smell. We saw that the...

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1Thank RetiredBandMan
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Mr. RetiredBandMan, I wanted to take this opportunity to apologize for you encountering mold in the closet area of your guestroom. We did some investigating to find out where the moisture was coming from for mold to start and found that we had a roof leak directly above the closet in this room and had a roofer come out to...

Chippewa Falls, Wisconsin
Reviewed 23 June 2013

the outside of the motel has patchy paint , broken neon signage and is off the interstate next to a bunch of fast food not exactly the ritz carlton but anyways...i'ma call my favorite staff person bumble bea becuz she greeted me as soon as i walked in in the morning and gave me all the spoons and forks i...

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Helpful?
Thank Dante D
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Mr. Dante D, Thank you for reviewing our hotel and the kind words regarding some of our staff members. We work very hard to ensure each and every guest has a pleasant and memorable stay. We are currently going through a renovation and painting is one that is already in progress. I will look into our signage to correct the...

Uvalde
Reviewed 4 June 2013

My family & I have booked a night at this hotel and are very much looking forward to it based on my booking experience with Jennifer. If the hotel is as great in service as she was in making our reservation it will be fantastic. She went out of her way in being helpful to e-mail me instructions on how...

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Helpful?
Thank Cheryl S
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Cheryl, Thank you for the review and very pleased your reservation process was a great experience. Jennifer is very cordial and goes above and beyond to make our guests happy. We look very forward to your arrival and confident that your stay will be an enjoyable experience as well. If you have any questions regarding your upcoming stay, always feel...

Houston, Texas
Reviewed 26 May 2013

Pleasant greetings upon arrival from Alex. He's very friendly as well as all the other staff members. Very spacious and clean room, except the desk chair and sofa need to be upgraded. A little dirty and too soft - you kinda sinks when sitting on it. The a/c is very noisy and not cold enough, but luckily it is not...

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Helpful?
Thank Jazzraz
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Jazzraz, Thank you for reviewing our hotel and staff. We are currently going through a renovation with new carpeting already in place as well as painting our guestrooms throughout. We are currently working on replacing our executive chairs in our guestrooms and should have this completed very soon. We are also renovating to a new bedding package that will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
All suite hotel centrally located to all of San Antonio's attractions. ... more   less 

Additional Information about Comfort Suites North IH 35

Address: 11526 IH 35 North, San Antonio, TX 78233
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $96 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites North IH 35 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites North IH 35 staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites North IH 35 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room as far away from the freeway as you are able.”
 of 5 bubbles 307richd, 15 Jan 2017 | Read review
“1st floor rooms near the indoor pool tend to smell of mold and the strong smell of chlorine from the pool”
  • mold growth on ceiling
  • bathtub is gross!
  • clump of someone's hair left in teh bathroom
  • a/c filter was filthy and added to mustiness of the room and the reason the a/c didn't work well
 of 5 bubbles aurorNOLA, 9 Sep 2016 | Read review
“Upper room was quiet”
 of 5 bubbles wrischmi, 22 Oct 2015 | Read review
“Never take a room that faces the interstate.....extremely noisey.”
 of 5 bubbles BunnySedaliaCO, 2 Apr 2015 | Read review
“Keep driving - choose another hotel”
 of 5 bubbles trahne, 16 Mar 2015 | Read review
5 of 5