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Courtyard San Antonio Airport

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170 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Naples, Florida
Reviewed 31 October 2015

All amenities were very satisfactory except TV menu is too limited in today's world. Front desk staff and shuttle drivers were very personable and professional. Shuttle starts at 4 am and runs easily on the half hour. Five minutes to airport. Also very convenient to a few car rental agencies and hotel's shuttle picked us up at Dollar after we...

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Helpful?
Thank scott s
OpsManager123, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

We are so glad that you enjoyed your recent stay at the Courtyard San Antonio Airport. We appreciate your gracious remarks about how much you liked our proximity to the airport, nearby restaurants and outlets as well. We are pleased to learn that you loved the customer service provided by our front desk and shuttle team, as well as, the...

New Mexico
Reviewed 13 October 2015 via mobile

Nice hotel to checkin late from the airport. When your tired and just want to sleep it's nice when the front staff have the customer sense to expedite the check in process and move things along. Nice room great location. During rush hour the left turn into the parking lot can be a pain, but it's worth it to stay...

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Thank BugsyG
OpsManager123, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

We appreciate you taking the time to review our hotel and for the excellent ratings. We are glad that you found the Courtyard San Antonio Airport to be just what you needed. We are glad that you loved our seamless check-in process, and that you were satisfied with your guest room, as well as, our convenient location. However, we are...

Phoenix Arizona
Reviewed 3 October 2015

A great stay if you need to catch an early flight from San Antonio airport, or arrive late. We had been travelling and stayed the last night of our trip here in order to be close to the airport. The standard room came with refrigerator, microwave, free wifi, coffee pot, access to a patio and fabulous bed. The room was...

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Helpful?
Thank lunacat
OpsManager123, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

We are glad that you chose to stay at the Courtyard San Antonio Airport during your layover and we appreciate you for taking the time to post a positive review. We are so happy that our close proximity to the airport worked perfectly for your needs. Also, it is great to read that you were highly impressed by our clean,...

Sarasota, Florida, United States
Reviewed 3 October 2015 via mobile

Simple but comfortable room and bed. The Bistro has good food and good choices. Staff is friendly and knows how to take care of the frequent traveler. It is nice to have such reliable accommodations when you are doing quick trips.

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Helpful?
Thank Lisa E
OpsManager123, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

Thank you for sharing your fantastic review of the Courtyard San Antonio Airport. It is great to read that you loved our comfortable accommodations. Our staff works hard to make sure that your entire stay is perfect so we will be sure to share your comments to them. It will really make their day! Thank you again for your recent...

Reviewed 27 September 2015 via mobile

Great place to stay. Nice, clean and super caring people working there. Great food again. Really appreciate that this hotel has a nice buffet in the mornings. I'll stay here again. Rooms very clean and well kept. Good parking in case you have a pick up truck and trailer.

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Helpful?
Thank Benzband
OpsManager123, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

Thank you for your generous four star rating. We are glad that you chose to stay at the Courtyard San Antonio Airport during your layover while on a business trip. It is great to hear that our staff was helpful and friendly, your room was clean, and that you relished our breakfast offerings. Thank you again for highlighting our convenient...

A TripAdvisor Member
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3 reviews
3 hotel reviews
Reviewed 10 September 2015 via mobile

As usual pleasant staff, but it's a maze inside. There are only elevators on the corners of the massive building. You have to pay for everything even coffee in the morning which was a bummer. They do have breakfast lunch and dinner but again you pay for everything...... Hotel prices

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HotelMgr2015, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

We are glad that you enjoyed your overall visit at the Courtyard San Antonio Airport and that you were impressed with our courteous staff. We appreciate your feedback, but with our excellent service and all of the convenient facilities as well as amenities that our hotel has to offer, we hope that our guests will see us as a good...

Wilbraham, Massachusetts
Reviewed 14 August 2015 via mobile

Being next door to a strip club (maybe this is a positive for some biz travelers?) and not having a way for arriving guest to park their cars without first going in to register, (every other marriott with gated parking lot has a ticket machine, so you can enter, park, get your luggage, walk to your room inside the building)...

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1Thank omgwtfbbq69
HotelMgr2015, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

Thank you for staying with us and for letting us know about your experience. Please accept my sincere apology that we did not surpass your expectations and for the inconvenience caused. We value your observations and thank you for sharing them with us. We want our guests to enjoy all aspects of their stay experience and our goal is to...

Olympia, Washington
Reviewed 26 July 2015 via mobile

This hotel like most marriott establishments has superior service. There is a decent sized pool with sun deck area for you tanners out there. The fitness room is average but at least have towel service, a couple treadmills and low to medium pound weights. The room is standard courtyard, very clean and the basic amenities. There is a chilis, McDonald's...

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Thank cday34
HotelMgr2015, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

We appreciate you taking the time to review our hotel and for the excellent rating. I'm glad that you found the Courtyard San Antonio Airport to be just what you needed. Whether you're here for business or pleasure we have plenty to offer in the way of comfortable rooms with personal amenities, convenient facilities and close proximity to many nearby...

Reviewed 15 July 2015

I rarely give this low of a rating to a hotel but after all my reviews the only merit this hotel has is its proximity to the airport. It's a typical Bistro Marriott (quick meals for sale), the pool is small but enough to appease the need for a dip, but the classic king bed guest room with sofa bed...

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1Thank Clayton C
HotelMgr2015, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

Thank you for staying at our hotel recently and for letting us know about your experience. Please accept our apologies for not being able to provide you with the perfect stay that you deserved. Feedback such as yours is very valuable to us as this helps us to continuously improve our services and facilities. We truly care about providing excellent...

Reviewed 14 July 2015

I booked my 2 bed room through priceline, and got confirmed. But whan I checked-in, I got a single bed room. The room is near the side entrance to the hotel, and we could hear each and every person entering and exiting all night. The A/C was making a horrible sound, and my kids couldn't sleep. When I asked the...

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Helpful?
Thank Veer Reddy K
HotelMgr2015, Assistant General Manager at Courtyard San Antonio Airport, responded to this review

We sincerely appreciate your productive feedback about your recent stay. Regarding the reservations issue, I apologize on behalf of my staff that we were not able to provide you with a room of your choice and for the inconvenience this caused to you and your family and for not meeting your expectations. We are working hard to improve and to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard San Antonio Airport

Address: 8615 Broadway St, San Antonio, TX 78217-6315
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $144 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Airport 3*
Number of rooms: 145
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Also Known As:
Courtyard By Marriott San Antonio Airport Hotel San Antonio
San Antonio Courtyard
San Antonio Marriott
Hotel Style:
#73 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Airport staff and other travellers.
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over a year ago

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Questions? Get answers from Courtyard San Antonio Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the freeway.”
 of 5 bubbles SLKspingirl, 7 Nov 2016 | Read review
“Ask about the status of upgrading the entire facility.”
 of 5 bubbles RevRef, 30 Sep 2016 | Read review
“Pick a different hotel”
 of 5 bubbles 2Freckles, 27 Aug 2016 | Read review
“I had a room on second floor with view of the courtyard.”
 of 5 bubbles jcdtraveler, 12 Aug 2016 | Read review
“Stay on top,floor facing pool”
 of 5 bubbles bmays2016, 9 Apr 2016 | Read review
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