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Courtyard San Antonio Medical Center

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Courtyard San Antonio Medical Center
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135 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard San Antonio Medical Center
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Showing 135: English reviews
Manalapan, New Jersey
Reviewed 28 January 2016 via mobile

We arrived late. The staff was very friendly. The rooms were nice but not great. Vanity was very small. There was no breakfast and no restaurant to purchase any breakfast. We were told by the 800 number ofMarriott that we would be near the river walk. We are 30 minutes away. Which was very disappointing. Leaving for River Walk. Hope...

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Thank marcie C
Baltimore, Maryland
Reviewed 8 November 2015 via mobile

The lobby is very nice, the restaurant as well, and the front desk has good service. As you enter, the hotel makes a very good impression. The charm is lost once you enter the rooms - I felt as I had been teleported to the Super 8. Rooms are tiny, carpet is outdated, chipped walls and worst of all: popcorn...

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Thank Extreme23
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for choosing the Courtyard Medical Center during your recent visit to San Antonio. Only through honest guest feedback are we able to improve the level of service we provide to our guests on a daily basis. Please accept my apologies for the challenges and inconveniences you may have encountered, we obviously failed to meet your expectations. My team...

Roswell, Georgia
Reviewed 1 November 2015

This hotel is set back from the street, so all of the street noise does not penetrate the rooms. The rooms are a nice size and the bed is very comfortable. Housekeeping is some of the best I have seen in hotels. My only complaint is the selection of TV stations is very limited. There were fewer channels than is...

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Thank Barb125
Corpus Christi
Reviewed 1 November 2015 via mobile

Had an amazing stay at this facility, and Was very up to Par with Courtyard Standards! Carlos was courteous and helpful at Check in and was very polite, Justin the Houseman was awesome when We made a request for firm pillows he hunted us down the perfect ones, and Luz was so nice in the morning at check out and...

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Thank Jesse B
Bayfield, Colorado
Reviewed 31 October 2015

Average Courtyard. Rooms are OK as well as the staff. Bistro is not the greatest and expensive. Parking along side of bldg but entrance is at the front. Less than what I expect at a Courtyard. Not bad but not great either

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Thank jim a
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Medical Center. Only through honest guest feedback are we able to improve on the level service we provide to our guests on a daily basis. Unfortunately, we did not meet your expectations and our goal is to address your concerns so that we...

San Antonio, Texas
Reviewed 28 October 2015

I come to San Antonio often and although I have family/friends in the city, I always prefer to stay at a hotel rather than inconvenience them especially if it's a last minute trip here. I was fortunate to see that this Courtyard had availability still for a Saturday night when basically everything else was already sold out. In all honesty,...

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Thank PinkPower2005
Wichita Falls, Texas, United States
Reviewed 5 October 2015

I hate to write a review like this, but honestly, this property was not up to Marriott standards. There was a dead bug in the room (and it stayed there for 2 days), and the garbage was not emptied on the second morning we were there. I also talked to three other patrons of the property, and they were all...

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Thank Lynette W
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for your feedback regarding your recent stay with us. I would like to give you my sincere apologies for the situation that you encountered during your stay. I have communicated your feedback with my staff members. We are aware of the issues and are taking extra steps to ensure this does not happen again. Unfortunately it is that...

Wheeling, Illinois
Reviewed 28 September 2015

The room was very clean and getting around town from this location was fairly easy. The view from the room wasn't that great, But, considering I was only there basically to sleep, it didn't matter. The hotel staff was friendly and helpful. The only thing I wish the hotel would do is make the pool area have a little more...

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Thank Ken P
Reviewed 16 September 2015 via mobile

I would love to talk to someone from corporate. I received one email from a fake email address claiming they were the general manager but haven't received any messages back and the email was reported fake... I have shared my experience online and plan on going to the news and YouTube with the pictures and videos I have until this...

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Thank Sam B
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

We have the greatest concern and respect for every guest’s experience and Marriott takes hotel cleanliness very seriously. As a result, Marriott has established very strict standards of cleanliness for all our hotels. Marriott housekeepers receive ongoing, thorough training on cleaning guest rooms and hotel public space. We are proud of the great work Marriott housekeepers do to ensure our...

Chico, California
Reviewed 31 July 2015

My sister and I stayed here June 16-21. The hotel is conveniently located, just south of Fredericksburg and Wurzbach, in the medical center. There's a 24-hour business center in the lobby, free wi-fi in the rooms, and a snack bar. It was very quiet. We were in S.A. for a family emergency, and the front desk clerk got my brother...

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1Thank prettychicolady

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Antonio Medical Center

Address: 8585 Marriott Dr, San Antonio, TX 78229-3217
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $144 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Medical Center 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Courtyard San Antonio Medical Hotel San Antonio
San Antonio Marriott
San Antonio Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Medical Center staff and other travellers.
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over a year ago

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Questions? Get answers from Courtyard San Antonio Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only three floors - quieter rooms higher up and away from elevators”
 of 5 bubbles PatriciaR897, 30 Jan 2017 | Read review
“I would not choose a room near the middle entrance on the 1st floor, the door and elevators are a little noisy, nothing terrible though.”
 of 5 bubbles 507angelitaa, 30 Nov 2016 | Read review
“Upper rooms with views of the courtyard are a nice choice.”
 of 5 bubbles quacklan, 23 Oct 2016 | Read review
“The balconies are very nice”
 of 5 bubbles V6527IXmiker, 13 Sep 2016 | Read review
“I've stayed in a regular room and a suite. Even the sleeper sofa was comfortable. Get a room with a balcony or patio.”
 of 5 bubbles Elizabeth1482, 12 Sep 2016 | Read review
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