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Embassy Suites by Hilton San Antonio Airport

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Embassy Suites by Hilton San Antonio Airport
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815 Reviews from our TripAdvisor Community

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Showing 778: English reviews
Richmond, United States
Reviewed yesterday NEW

The breakfast buffet's selection is pretty limited. No biscuits and the bacon was like eating paper. So thin, it must be microwaved. The cook can only cook eggs over easy, as each morning I ordered them over medium.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Bryan D
Hewitt
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

This hotel is awesome. It is perfect for a family trip or a group. Everything is indoors (restaurant, cook to order breakfast, pool, hot tub) This makes it outstanding for group functions. The staff are extremely accommodating. Breakfast is set for 7:30 on Saturday. The sales department asked when we needed it ready....they had it available an hour early at...

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Helpful?
Thank 522troys
About Hotel's Favourite Review
heatherpetty2, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

522troys, Thank you so much for taking the time to give our hotel an amazing review. It delights me that you found our hotel to be top notch and accommodating. I will pass your kind words on to our staff members. We look forward to your next visit!

Reviewed 3 days ago NEWvia mobile

This hotel has far exceeded expectations related to personal attention / customer service. When on a business trip you just hope for a clean hotel and a quiet place to sleep and that usually makes for a good experience. However, this hotel is full of staff willing to go the extra mile for any customer. The bar staff Bobby, Nathaniel...

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Helpful?
Thank Craig C
Texas
Reviewed 3 days ago NEW

I recently stayed here for business and was pleasantly surprised to find that it had been completely remodeled including new furniture, beds, bathroom, appliances and even desk lamps. Staff was very courteous and friendly, great location close to great shopping, eating and airport.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank tedg714
Round Rock, Texas
Reviewed 3 days ago NEW

Best hotel in SA near airport! Hirt management & staff are all profession yet friendly. I highly recommend this hotel over all others due to their clean fresh rooms to the delicious made to order breakfast. I'll definitely be back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 389cynthiae
Janesville, Wisconsin
Reviewed 6 days ago NEW

The hotel was ok. Renovated, but just barely. The walls were thin, and the people next door were very loud. The breakfast was terrible. Old, unreplenished fruit, cold potatoes, old sausages, and the omelets... If you have an omelet bar, have someone who knows how to make them!!! Fake egg substitute, Crisco, and mush does not an omelet make! We...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 961jeraldm
heatherpetty2, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Dear 961jeraldm, Thank you for taking the time to review our hotel on Trip Advisor. I apologize that our food was not up to your standards. I have passed along your message to our staff so that we can improve our services for future guest. We hope that you come back and give us another try.

Colorado Springs, Colorado
Reviewed 6 days ago NEW

This hotel is the closest to the San Antonio airport, and has very frequent shuttles. Morning breakfast is excellent. Evening reception likewise, although the complimentary snacks are not the best. Staff was overworked the night we were there. Very busy. Quiet, comfortable rooms

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank dwlit
Reno
Reviewed 6 days ago NEW

Have been here before. They have revamped their dining area and it is much improved from previous. Their bartenders are very informative on best places to eat. Happy hour is great and free breakfast is very robust.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Seefu
heatherpetty2, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Seefu, Thank you for taking the time to review our hotel! I'm thrilled that you had the chance to enjoy our dining area, happy hour, and breakfast! We are very proud of our newly renovated hotel and delighted that you took notice. Please come back and stay with us again!

Denver, Colorado
Reviewed 1 week ago NEWvia mobile

If it was 10 years ago I could understand the wifi having issues. But it's 2017 and the WiFi at this hotel is terrible. There is no excuse for that today. I called the front desk / Guest Services and they told me to reboot. I wanted the login screen again soon could pay for faster service. They were of...

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Helpful?
Thank Alan G
heatherpetty2, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Dear Alan G, Thank you for taking the time to review our hotel on Trip Advisor. I'm happy that you found our hotel to be beautiful. In regards to the WiFi service, I understand your frustration and apologize for any inconvenience you may have experienced. Our complementary WiFi technology is currently being upgraded, which is set to be complete in...

Hatteras Island, North Carolina
Reviewed 1 week ago

Stayed for a recent business trip. Just completely remodeled. 5 min shuttle from airport. Nice lounge area for breakfast or after work drinks (both included free). Rooms are nice too - plenty of room with the suites. Staff was helpful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jasonogilvie
heatherpetty2, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Dear jasonogilvie, Thank you for reviewing our hotel on Trip Advisor. I'm glad you got to enjoy our newly renovated rooms and reception area! We hope you come see us again!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio Airport

Address: 10110 US Hwy 281 North, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $210 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx
Hotel Style:
#66 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Airport staff and other travellers.
3 questions
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Questions? Get answers from Embassy Suites by Hilton San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend eighth or ninth floors”
 of 5 bubbles Bricynt, 5 Jan 2017 | Read review
“Even though it's close to the airport, our room was quiet.”
 of 5 bubbles 174mj, 30 Dec 2016 | Read review
“We liked 709 (or perhaps any other *09) - very close to the elevators, not on the "elevator side" of the hallway.”
 of 5 bubbles Mohsman, 21 Dec 2016 | Read review
“Higher floors tend to be more quiet.”
 of 5 bubbles PsychRN12, 27 Oct 2016 | Read review
“Find another hotel”
 of 5 bubbles jeromec536, 12 Oct 2016 | Read review
5 of 5