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Embassy Suites by Hilton San Antonio - NW I-10

Booking.comUS$129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton San Antonio - NW I-10
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973 Reviews from our TripAdvisor Community

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Buda, United States
Reviewed 6 days ago NEW

This was a great stay . They lived up to all their promises. Breakfast was always good and the evening drinks were a plus. I would stay there again. The only issue at all was that the traffic around it is busy at certain times. Even with that, the noise level was very acceptable.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ralph C
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Ralph C. Thank you for your recent stay with us and for sharing your feedback. I am so pleased to hear that we lived up to our promises and we look forward to welcoming you back soon!

Dickinson, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Admittedly I became very frustrated and disatisfied guest during renovation, and quit staying here. Now that renovation is complete I am very impressed with the updates! I work in he medical field and this hotel is perfect location and great access at 410/10 on NW side of town. Breakfast area and evening reception area are now bright updated and full...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Denise T
About Hotel's Favourite Review
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Denise T, Thank you for your recent stay and for sharing your feedback! I am so pleased to hear that you are impressed with the renovation and that Embassy Suites is your go to hotel! We look forward to welcoming you back whenever you are in San Antonio, your home away from home!

Reviewed 1 week ago

When I went to this hotel in December 2016, we stayed there for a night. When we arrived at the hotel, the renovation was evident. It was loud, the place reeked of paint, and the hotel was outdated. When I went to the pool bathrooms as I arrived, I noticed they were dirty. One of them was clogged, the pool...

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Helpful?
Thank Federico R
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Federico R, Thank you for your stay with us in December 2016 and for your feedback. I am so sorry that we failed to meet your expectations during your stay. I hope you will give us another chance to change your experience with us at the Embassy Suites in the not too distant future.

Baltimore, Maryland
Reviewed 2 weeks ago

I stayed last year at the height of the renovations when the hotel was basically unlivable. This time everything was good - new rooms; new common areas. The staff in this hotel are all stars: front desk, shuttle, food crew, bar staff and housekeeping are all excellent - way way above the norm. Take advantage of their offer to drive...

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Helpful?
Thank Bob_plus_Four
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Bob_plus_Four, Thank you for your recent stay and for sharing your feedback. Ii am so pleased to hear that you found your stay to your liking, the hotel staff are all stars and way above the norm and the convenience of our shuttle van! We hope to welcoming you back soon!

Buda, United States
Reviewed 3 weeks ago

The hotel's locations is excellent due to proximity to others events in city. It is accessible from the major Interstate highways in San Antonio. A special nice feature is the atrium and the glass elevators.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank tompN7458YJ
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello tompN7458YJ, Thank you for your recent stay with us and for sharing your feedback! I am so pleased to hear that you found our location conveniently located. In addition, the nice special features of the atrium and glass elevators. We hope to welcoming you back soon!

Reviewed 3 weeks ago

Staff was not eager to answer any of my questions. I sent packages to this hotel that arrived but the staff refused to acknowledge it. Hot tub was filled with a large amount of children under the age of 10 years unattended by anyone. Hotel staff didn't seem to care. No greeting by staff when you walked in. The staff...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kelsey F
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Kelsey F, Thank you for your recent stay with us and for sharing your feedback. I am so sorry to hear that we failed to meet your expectations during your stay. I hope you will consider to stay with us in the not too distant future so we may have the opportunity to change your experience with us at...

Bastrop, Texas
Reviewed 3 weeks ago

Like the title says, ac was on 24/7 and struggled to keep room cool. My parents room had the same issue. Internet was terrible, I was better off using my phone as a hotspot. Ice machines were broken and not labeled as out of order. Hotel maps were hidden in desk drawers

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank P2303KAbrianh
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello P2303KAbrianh, Thank you for your recent stay and for sharing your feedback. I am so sorry to hear that you had experienced issues with the air condition, internet connectivity and ice machines. This is certainly not what we wanted for you to experience during your stay. I hope you will consider staying with us in the not too distant...

San Antonio, United States
Reviewed 3 weeks ago

I work for Leidos as a government contract. My resent stay at Embassy Suites was awful. I complained to the front desk about the following: 1. Housekeeping cleaned the room late (around 2:30 -3:00 pm) each day 2. The safe was not operational and did not power on 3. A dresser drawer would not stay closed 4. The clock radio...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank allenj337
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello allenj337, Thank you for your recent stay with us and for sharing your feedback. I am so sorry to hear that you had encountered several issues during your stay. This is certainly not the experience we wanted you to have with us at the Embassy Suites. Please contact me directly if I may be of further assistance. We hope...

Georgetown
Reviewed 3 weeks ago

Workers pleasant enough but at the front desk they forgot to write down when we needed a shuttle ride to a restaurant which resulted in a long wait with two hungry grandchildren. Bar tender very pleasant. Didn't feel welcomed when we came down for breakfast or dinner. Would be better to have another staff member or two to greet people...

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Helpful?
Thank Rjohn79395
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Rjohn79395, Thank you for your recent stay with us and for sharing your feedback. I am so sorry to hear that we did not notate your shuttle request which resulted in a long wait with your two grandchildren. I am pleased to hear that the Bar Tender was very pleasant. I will share your feedback so we can better...

Texas
Reviewed 4 weeks ago

The Embassy Suites are always my "go to" for hotels. They never seem to disappoint. This location is no exception. The rooms are wonderful. The staff is friendly and the breakfast is always a cut above anywhere else.

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Helpful?
Thank Texaz501
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Texaz501, Thank you for your recent stay with us and for sharing your feedback! I am so pleased to hear that our brand, the Embassy Suites is your "go to" hotel of choice! In addition, that you found the staff to be friendly, guestrooms were wonderful and the breakfast is a cut above anywhere else! We look forward to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio - NW I-10

Address: 7750 Briaridge Dr, San Antonio, TX 78230-4804
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $168 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio - NW I-10 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Orbitz, Priceline, Hotwire, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Embassy Suites by Hilton San Antonio - NW I-10 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Hotel Style:
#95 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and other travellers.
4 questions
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Fort Stockton, Texas
Dallas, Texas
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and stay near the first floor to have easy access to the lobby.”
federicor2017, 15 May 2017 | Read review
“I don't think it matter at this property. I was 3rd floor facing the highway and it was quiet in my room.”
Bob_plus_Four, 6 May 2017 | Read review
“Have a look at the room before final check in”
11268, 6 Apr 2017 | Read review
“upper floors are quieter”
dorisjohanness, 3 Apr 2017 | Read review
“ask if there is a room that doesn't hear the highway”
WorkingTravelMom, 25 Mar 2017 | Read review
5 of 5
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US$129* /night
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Prices are for 1 room, 2 adults
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