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Embassy Suites by Hilton San Antonio - NW I-10

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Embassy Suites by Hilton San Antonio - NW I-10
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903 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio - NW I-10
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Showing 859: English reviews
Reviewed 31 March 2016 via mobile

Had a wonderful experience hate. The staff from front desk to cleaning was fantastic. Breakfast was great even on a busy Easter weekend they handled the crowds pretty well. If I'm in the San Antonio area again will look to stay here again

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Helpful?
Thank Dwayne L
Houston, United States
Reviewed 31 March 2016

Overall quality going down as prices keep going up! 1. So-called free wifi only worked (kind of slow) in the living room but not in the bedroom. 2. Manager's special only had popcorn and crappy chips & salsa. Whatever happened to other stuff. 3. Breakfast buffet selections not tasty esp. the omelettes. 4. Small restroom with wash area in the...

Review collected in partnership with Embassy Suites Hotels
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Thank Ahmad R
The Woodlands, Texas
Reviewed 29 March 2016

Not the best Embassy I have stayed in. This location does not have free snacks with the premium suites. Don't bother spending the extra for premium suites. Breakfast was just ok, could have been better. This is an older property with very small elevator and pool area.

Review collected in partnership with Embassy Suites Hotels
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Thank Dina O
Van Buren, Missouri
Reviewed 27 March 2016

The hotel like many Embassy's has that 1930s Mediterranean feel to it it looks old but in a good way. The staff is great and took good care of us as usual. We were there for the PGA tournament so we weren't in the hotel much but when we were it was great. Rooms are typical older Embassy huge comfy...

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Thank TaylorPettit
Harlingen, Texas
Reviewed 27 March 2016 via mobile

I have no complaints about this hotel. Only issue was they were out of complimentary toothpaste. Nice lobby. Free business center. Friendly desk staff. Easy check in. Evening reception is good for drinks...soda and alcohol choices. Room was clean. Bathroom on the small side, but acceptable. Fitness center is a nice bonus. Pool too. Hotel is pet friendly. Member gift...

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Thank gretchen375
Amarillo, Texas
Reviewed 23 March 2016

The rooms were very spacious and clean. One thing I really enjoyed was the breakfast! It was probably one of the best hotel breakfasts I have had! The lobby was also beautiful. The hotel was quaint and really peaceful. I loved the stay! The staff was so friendly and understanding! They helped make the stay great.

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Thank courtneyma14
San Antonio, United States
Reviewed 23 March 2016

I attended a family event all day & returned to the hotel around 6:00 PM to find my room had not been cleaned. I immediately called the front desk and she said she'd get house keeping to come clean it, well at 7:30 No ONE had shown up. I called the front desk again and she said she'd call again....

Review collected in partnership with Embassy Suites Hotels
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Thank Donna I
Reviewed 20 March 2016

This hotel is old and it shows. The bathroom fans were noisy, elevators were super small and noisy. Beds were old and worn out.. This hotel is in dire need of a complete renovation. If you want to stay at an embassy suites in san antonio look at the airport or downtown location. The only positive about this location were...

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Thank Angel J
Canyon, Texas
Reviewed 19 March 2016

Our large BSM group of about 80 people stayed here overnight and we all loved it! The lobby was gorgeous and clean, the rooms had a cool feel to it, almost like you were in a little village, the pool area was clean, the breakfast was fantastic, and the staff was very helpful and kind! Thank you all so much...

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Thank Ashlee K
Long Beach, CA
Reviewed 18 March 2016

I use Hilton properties a lot, mostly Embassy Suites. I've even stayed at this hotel previously but something has gone totally wrong with the management and care of the hotel. The Good: We arrived at night and the ladies working the desk were super nice and helpful. The breakfast was as expected and the staff working the breakfast room again,...

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1Thank jdlane

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio - NW I-10

Address: 7750 Briaridge Dr, San Antonio, TX 78230-4804
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $154 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio - NW I-10 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Hotel Style:
#95 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and other travellers.
3 questions
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Fort Stockton, Texas
Dallas, Texas
8 months ago
8 months ago

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Questions? Get answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here unless they install security in the parking lot!”
 of 5 bubbles Ivonne_Balli, 13 Jan 2017 | Read review
“High as possible.”
 of 5 bubbles jimmyl438, 30 Dec 2016 | Read review
“Ask for a newly renovated room. We usually stay at one of the lower level floors, but found that the higher levels seem to be quieter.”
 of 5 bubbles 901mariannel, 28 Nov 2016 | Read review
“Pick another Embassy Suites in San Antonio!”
 of 5 bubbles Traveler9485, 22 Oct 2016 | Read review
“Tip to choose a good room: find another hotel.”
 of 5 bubbles 875JohnG875, 15 Sep 2016 | Read review
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