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Holiday Inn San Antonio International Airport

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Holiday Inn San Antonio International Airport
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320 Reviews from our TripAdvisor Community

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Showing 297: English reviews
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Rarotonga, Cook Islands
Reviewed 5 days ago NEW

Rooms are fine but hotel looks very old and in needs of some work. Lifts obviously struggle as signs say 6 people only and laundry has 3 machines 2 not working - one took my money and would not work Not a big deal but annoying. Reception area and cafe restaurants all over the place and form entry - no...

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Helpful?
Thank PoppaHopper
Montreal, Canada
Reviewed 2 weeks ago

I used to stay at this hotel often several years ago it is very close to the airport, so when i traveled back to SA i decided to stay here again. The place has been let go some, not as well kept as I remember and it appears that it's barely surviving. Check in was slow, and and front desk...

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Helpful?
Thank World Traveler W
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear World Traveler W, Thank you so much for taking time to give us your feedback on your most recent stay. I am truly sorry we did not have a room located in the section of the hotel you requested. During these busy times it is very important for us to try and accomodate as many special requests as possible....

San Antonio, Texas
Reviewed 2 weeks ago

This Holiday Inn is located 5 minutes away from the Airport. The rooms are very clean and spacious. The staff is very friendly and helpful in pointing you in the right direction. Excellent place for a family reunion.

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Helpful?
Thank Ricardo R
Sugar Land, Texas
Reviewed 3 weeks ago

First the good part: the hotel is a clean, safe place, and that's important. Now, the rest of the story: You need to realize that there are two Holiday Inns almost next door to each other. We got to the wrong one late and they basically shrugged their shoulders, "We don't know who you are, but ain't got nothing for...

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Helpful?
Thank NextBestThing
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear NextBestThing, We are so thankful for your feedback on your most recent stay. I am truly sorry that you did not have the great guest experience we work so hard to provide our guests. It can definitely be frustrating to be at the wrong hotel so late at night and I am sorry that the folks at the Express...

Lancaster, California
Reviewed 4 weeks ago via mobile

Well done. Have a shuttle that picks you up from airport--had to call the hotel; but driver came right away. Hard to access 1 of 3 elevators when trying to get upstairs to my room (when other conference attendees are trying to do the same). ALL hotel staff are polite/courteous. Shuttle takes you to various places for free.

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Helpful?
Thank Gwen T
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Gwen T, Thank you for letting us know about your stay! We truly value our guests feedback, and it is so nice to hear the positive comments you have about our staff. I am sorry you experienced a delay in using the elevator to your room. We were a full house the entire time you stayed with us which...

Reviewed 11 February 2017 via mobile

I enjoyed my stay. The rooms are good size, direct tv, and comfortable bed. I had no issues with the furnishings. The complementary shuttle is a great asset (airport and anything in a 3 mile radius). Restaurant was all right but the drinks at the bar were good (strong). The management went out of their way to ensure our party...

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Helpful?
Thank Bethany G
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Bethany G, We are so thrilled our staff took great care of you during your stay, and it is awesome you here for the Karaoke Battle!!! It makes us so happy to be able to have the party every month in our hotel for our guests! You all mean the world to us, and this is our way of...

San Jose Succotz, Belize
Reviewed 9 February 2017

Like most Holiday Inns that are close to major airports, nothing out of the ordinary. It is fairly close to the airport and some shopping. Food can be rather bland but overall, the hotel meets its purpose.

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Thank mmanza74
Matamoros, Mexico
Reviewed 24 January 2017

The hotel was ok for one night but it needs some remodeling (carpet, paint, doors), overall the room was clean but we could hear the people that was partying next door. I called the hotel when I got home as I forgot a necklace with 3 small diamonds next to the TV, the housekeeping guy I talked was very nice...

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Helpful?
Thank ChelyG1972
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear ChelyG1972, Thank you so much for letting us know about your experience. I will definitely look into the issue with your lost and found item. We do have a great lost and found program. The staff will bag the item and log where it came from, then bring to a supervisor, who logs it into the lost and found...

Reno, Nevada
Reviewed 20 January 2017

This hotel is perfectly located for airport travel and seeing San Antonio and surrounding area. Shuttle to and from Airport is free and frequent. Staff is amazing. So friendly and helpful. Good beds, good showers, comfortable rooms. We had a block of rooms for family funeral. Staff was so kind and gave us all rooms near each other. They have...

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Helpful?
Thank handlebar2014
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear handlebar2014, Thank you so much for your kind words. We are truly sorry for your loss and are so happy we could take care of you and your family in your time of need. We hope you and your family are well and look forward to you staying with us again, but during a happy time! Thanks again, from...

Nigeria
Reviewed 13 January 2017

The hotel grounds and rooms were very clean and all amenities were adequate; the rooms were not small but not very generous too. One of the days we didn't go out early enough and when housekeeping came we asked her to check back in an hour after which we had left the room. On returning, our beds were made over...

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Helpful?
Thank Lolamide

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Exceeding your expectations is always our goal at the Holiday Inn International Airport hotel! Conveniently located one mile from the San Antonio International Airport we can quickly welcome you after your flight with complimentary transportation. Just seven miles from downtown San Antonio, Texas; the famous Alamo, San Antonio Riverwalk Henry B. Gonzalez Convention center. We area across the street from stylish shopping at the NorthStar Mall and minutes from the Quarry Market. This hotel is undoubtedly the choice of both leisure and business travelers. Revitalized from a multi million dollar renovation we are equipped to accommodate your every need. Unwind in your room complete with free high-speed Internet, executive work area, refrigerator, microwave, and pay-per-view capabilities catering to needs from doing that presentation to watching the latest movies released. Even relax at our refreshing pool or work up a sweat in our wellness room.Explore your choice of dining experiences with selections of our relaxing Bravo Bar & Grill or the Java Express serving tempting dishes for breakfast, lunch and dinner, or room service, while in the Lobby Deli, Starbucks coffee can be enjoyed. We go beyond superb, deluxe amenities and exceptional hospitality! For business or pleasure, the Holiday Inn San Antonio International Airport hotel is one of the best lodging options in San Antonio. ... more   less 

Additional Information about Holiday Inn San Antonio International Airport

Address: 77 N. E. Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio
Price Range: $138 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Antonio International Airport 3.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Holiday Inn San Antonio International Airport Hotel San Antonio
San Antonio Holiday Inn
Hotel Style:
#98 Family Hotel in San Antonio
#101 Business Hotel in San Antonio
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Questions & Answers

Questions? Get answers from Holiday Inn San Antonio International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know about other rooms but room 509 was disgusting. Avoid it at all cost.”
 of 5 bubbles 2peripatetics, 18 Sep 2016 | Read review
“Executive rooms were comfortable”
 of 5 bubbles Obakeiro, 7 Sep 2016 | Read review
“Top floors are quieter”
 of 5 bubbles ArmandoA768, 8 Aug 2016 | Read review
“They make you fill out all this stuff about the hotel rooms, but we are local and just used the event services.”
 of 5 bubbles , 26 Jul 2016 | Read review
“Just like any hotel...if you don't like noise...avoid the area around the elevator or ice machines”
 of 5 bubbles STEVEP395, 18 May 2016 | Read review
5 of 5