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Holiday Inn San Antonio International Airport

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Traveller (106)
Room & Suite (66)
Dining (8)
Overview
  • Excellent29%
  • Very good31%
  • Average22%
  • Poor11%
  • Terrible7%
Travellers talk about
“mile radius”(4 reviews)
“breakfast buffet”(15 reviews)
“front desk staff”(15 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn San Antonio International Airport
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (344)
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All reviewsmile radiusbreakfast buffetfront desk staffrooms are cleanhotel restaurantbusiness traveleran older hotelbusiness tripenjoyed my stayshuttlelaundryhousekeepingconferencefreewayclerk
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11 - 15 of 320 reviews
Reviewed 22 September 2017

We stayed here as it was close to the airport and offered a shuttle. We tried for an early check-in and the receptionist said she would call when a room was ready, but didn't. I checked back with another receptionist after two hours and one...More

Thank DAEsmae
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio International AirportResponded 6 October 2017

Hello DAEsmae, Thank you for your feedback regarding your stay at Holiday Inn San Antonio- International Airport, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However,...More

Reviewed 13 September 2017 via mobile

I stay here twice a month for work. Every time I discover bits of evidence that my sheets have not been changed prior to my arrival. Different colored hairs and makeup smearsTo name a few. It's getting really old. Also, don't bother with a wake...More

Thank Holly and Mark W
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio International AirportResponded 28 September 2017

Hello Holly and Mark W, First of all, thank you very much for your recent stay at our Holiday Inn San Antonio- International Airport, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with cleanliness, customer service...More

Reviewed 16 August 2017

I woke up after spending the night in room 726 to 4 very large spider bites on my body. This place use to be very nice a few years ago but something has happened and it's not being taken care of like it was.

1  Thank AquaBaby M
Response from Jennifer M, Front Office Manager at Holiday Inn San Antonio International AirportResponded 21 August 2017

Dear AquaBaby M, Thank you for bringing this to our attention! We will address this immediately, and we are truly sorry if you experienced this issue during your stay.

Reviewed 7 August 2017 via mobile

My room is 501 at the end of the hall I noticed that the entire length of my walk the carpet was filthy needing vacuuming, this was mid-afternoon. This didn't give me a positive impression on how I would find my room. The room carpet...More

Thank tootsie12
Response from Jennifer M, Front Office Manager at Holiday Inn San Antonio International AirportResponded 8 August 2017

Dear tootsie12, I am so disappointed to hear about your recent stay with us. I assure you we take our guest feedback very seriously and look at it as an opportunity to improve our service. We have taken all of your issues and are addressing...More

Reviewed 25 July 2017

This is the first time ever that I've written a review and we travel quite often.....My daughter and I stayed here for 1 night last week. The first room that we were assigned was actually dirty. We walked into the room and the bed was...More

Thank joarr34
Response from Jennifer M, Front Office Manager at Holiday Inn San Antonio International AirportResponded 26 July 2017

Dear joarr34, I am so disappointed in your recent experience at our hotel. We work really hard to provide our guests with a great guest experience and clean rooms. We really dropped the ball and for that I am so sorry. We will definitely take...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$114 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$114 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (106)
Room & Suite (66)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Stay low, in case the elevator stops again"
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"Room on the upper floors for view and quiet"
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"All rooms are great. Enter on Level 3. Level 2 leads to the large pool."
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"I don't know about other rooms but room 509 was disgusting. Avoid it at all cost."
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