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Holiday Inn San Antonio International Airport

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Holiday Inn San Antonio International Airport
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308 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Antonio International Airport
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Showing 286: English reviews
Sheridan, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

The location of the hotel is convenient to the airport, rental car lots and local shopping malls. My family was here to visit my Grandmother, celebrating her 100th Birthday. Had great time. Room at hotel was modern decor, beds were comfortable, rooms are very quiet, no loud noises, housekeeping service was great, clean bathroom, staff very nice and helpful, bar... More 

Helpful?
Thank Steph052014
1 review
Reviewed 20 June 2014

When I checked in at 1pm, they gave the keys to a room that was already occupied. Went back to the front desk, they apologized and gave me another room. This time they gave me a room with only one double bed (I booked a room with two double beds since there 3 people staying there) and the room had... More 

Helpful?
Thank Luis V
Josh E, Manager at Holiday Inn San Antonio International Airport, responded to this review

Luis V, I would like to take the opportunity to thank you for your comments and apologize for the inconvenience that you endured throughout your stay with us at our property. I do know that our check in time is not until 3 pm, yet we go above and beyond to assist a guest and get them into the guestroom... More 

McKinney, Texas
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014

The hotel was conveniently located right off the freeway. It was very clean with comfortable beds and nice décor. I was however disappointed with the service. My husband and I needed help getting all of our bags upstairs and no one could be bothered to find someone from concierge to assist. I also asked at check-in which parking lot would... More 

Helpful?
Thank Tiffany C
Josh E, Manager at Holiday Inn San Antonio International Airport, responded to this review

Tiffyany C, I sincerely apologize on the experienced you endured here at our property. I'm very glad to hear that you enjoyed your stay at the hotel, but it is very dissapointing to hear that the service delivered was less than exceptional. I'm dedicated to informing our staff how you truly felt as a premier guest and ways we can... More 

Dallas, Texas
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 16 June 2014

We unexpectedly ending up needing to stay an additional night in San Antonio while on an apartment-hunting trip. I was a little worried about the proximity to the airport but we heard no airplane noise at all! Bed - especially the pillows, omg! - was super comfy and everything else was super nice. The breakfast was good - a very... More 

Helpful?
Thank lisaamoran
Josh E, Manager at Holiday Inn San Antonio International Airport, responded to this review

Thank you so much for your feedback. We appreciate when a guests lets us know exacty how their stay was. We look forward to assisting you in the future. Respectfully, Josh Esquivel Director of Front Operations 210.524.5937 More 

Houston, Texas
Level Contributor
463 reviews
264 hotel reviews
common_n_hotel_reviews_1bd8 381 helpful votes
Reviewed 10 June 2014

The primary reason I chose this hotel is because it was convenient to the airport, has a good corporate rate, and I can collect IHG points. The hotel claims a recent renovation, but I do not see anything that screams redo in the rooms. The hotel on the highway but I did not experience any traffic noise even though I... More 

Helpful?
Thank pcsanity
Josh E, Manager at Holiday Inn San Antonio International Airport, responded to this review

Hello, I sincerely apologize for the inconvenience that you experienced with us at our hotel property. We strive to provide the best guest services in the city, and it seems that we have failed to deliver with your visit. I have personally taken the opportunity to share your feedback with our management staff and guest services department to ensure that... More 

Piner, Kentucky, United States
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 June 2014

We changed clothes and slept here. The place was clean. It was 3 min from picking up Rental car. Pool is open late, midnight I think. The beds were not very comfy. and they were small. I am 6'2 and was like HAHAHA these are kids beds. We had no issues. Would recommend it if heading there for a short... More 

Helpful?
Thank Jeremy C
IHGCare, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Jeremy C, Thank you for your recent stay and for writing us a review. We are very glad that you liked the convenient location of our hotel. Conversely, we are very sorry for any inconvenience you had with your bed. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. If there is... More 

Scottsdale, Arizona
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 May 2014

I recently had to make a last minute business trip to San Antonio. My usual accommodations were unavailable, so I selected the Holiday Inn San Antonio Airport as an alternative for my short stay. I was pleasantly surprised… The management and staff are outstanding… professional, attentive and caring. Everyone from check-in to checkout went out of their way to help... More 

Helpful?
Thank GWAZ
Brookfield, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2014

Staff bends over backward to help all guess and went above and beyond the call of duty for me. Luggage didn't arrive via American Airlines. Front Office Operations Director- Josh Esquivel personally took it upon himself to contact American and remained persistent until bag was found at airport. Josh has hotel staff go to the airport to get my luggage.... More 

Helpful?
1 Thank Gerald M
Josh E, Manager at Holiday Inn San Antonio International Airport, responded to this review

Gerald, Thank you so much for your feedback, and we appreciate your comments as we work so diligently to take care of each and every guest. I know it was a pleasure to serve you and we are grateful for the opportunity we had. We look forward to your next visit to San Antonio, and the opportunity to serve you... More 

Mexico City, Mexico
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 May 2014

We stayed in a double room for a couple of nights on a weekend. The room was clean and so was the bathroom. The hotel is conveniently located near the airport but the noise from the airplanes is not a problem at all, you can't hear it in your room! However, you do need a car or taxi to get... More 

Helpful?
Thank JTadeo R
Indianapolis, Indiana
Level Contributor
183 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 April 2014

This is a mixed review. Holiday Inns are hit-or-miss for me, some are great, and others mediocre. (I usually prefer Holiday Inn Expresses for business.) So, for the AWESOME! Check-in was quick and courteous, and PERSONABLE, YAY! The restaurant served good food quickly, and the patio was extremely conducive to enjoy our meal al fresco. Actually, we spent almost the... More 

Helpful?
Thank CharlieCN
Holiday I, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

I was thrilled to learn about your positive experiences during your visit to our property. We're glad you had a chance to use the amenities our hotel provides. I really appreciate the feedback, it definitely gives me a chance to look into those ideas, to give us a complete view of what our guest need. We hope to service you... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Exceeding your expectations is always our goal at the Holiday Inn International Airport hotel! Conveniently located one mile from the San Antonio International Airport we can quickly welcome you after your flight with complimentary transportation. Just seven miles from downtown San Antonio, Texas; the famous Alamo, San Antonio Riverwalk Henry B. Gonzalez Convention center. We area across the street from stylish shopping at the NorthStar Mall and minutes from the Quarry Market. This hotel is undoubtedly the choice of both leisure and business travelers. Revitalized from a multi million dollar renovation we are equipped to accommodate your every need. Unwind in your room complete with free high-speed Internet, executive work area, refrigerator, microwave, and pay-per-view capabilities catering to needs from doing that presentation to watching the latest movies released. Even relax at our refreshing pool or work up a sweat in our wellness room.Explore your choice of dining experiences with selections of our relaxing Bravo Bar & Grill or the Java Express serving tempting dishes for breakfast, lunch and dinner, or room service, while in the Lobby Deli, Starbucks coffee can be enjoyed. We go beyond superb, deluxe amenities and exceptional hospitality! For business or pleasure, the Holiday Inn San Antonio International Airport hotel is one of the best lodging options in San Antonio. ... more   less 

Additional Information about Holiday Inn San Antonio International Airport

Address: 77 N. E. Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio
Price Range: $125 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Antonio International Airport 3.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Holiday Inn San Antonio International Airport Hotel San Antonio
San Antonio Holiday Inn
Hotel Style:
#98 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
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Questions & Answers

Questions? Get answers from Holiday Inn San Antonio International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know about other rooms but room 509 was disgusting. Avoid it at all cost.”
 of 5 bubbles 2peripatetics, 18 Sep 2016 | Read review
“Executive rooms were comfortable”
 of 5 bubbles Obakeiro, 7 Sep 2016 | Read review
“Top floors are quieter”
 of 5 bubbles ArmandoA768, 8 Aug 2016 | Read review
“They make you fill out all this stuff about the hotel rooms, but we are local and just used the event services.”
 of 5 bubbles , 26 Jul 2016 | Read review
“Just like any hotel...if you don't like noise...avoid the area around the elevator or ice machines”
 of 5 bubbles STEVEP395, 18 May 2016 | Read review
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