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With a free shuttle service to the nearby attractions. free parking and breakfast at our signature Carne Asado restaurant, there is no better chumps than the San Antonio Marriott Northwest, A Laurus/ Aimbridge invention. Rooms are now complete with bathrooms and high-speed WiWi. Relax...
All reviewsm clubconcierge loungeusb portsconference attendeescomfortable place to staygold membertop floorthe ac unityour luggagefollowing morningbusiness tripawesome staynight staycomfortable roomsoutdoor poolclose to the airportspring break
This Marriott was surprisingly affordable considering how nice it is. My room was very large and comfortable and honestly, I hated to leave! The highly professional staff accommodated my early check-in and late check-out requests without issue. This was a perfect place for me to...More
We were coming in for a family reunion Ryan Garcia was Sooooo nice and accommodating! I really hope he got the tip I left for him :/ I hate that I missed him... he upgraded my room and make sure my family and myself were...More
Response from Weylan R, General Manager at San Antonio Marriott NorthwestResponded 6 days ago
I was very happy to see that you enjoyed your stay with us and look forward to having you again. thank you for taking the time to share some comments about your stay.
San Antonio Marriott North West
An experience as good as the first one. Cleanliness is always trustworthy. Cozy bed and linens. Any member of staff was kind and attentive. Maintenance is needed for air conditioning. It was very noisy.
I travel a lot work and have status with Marriott. I stayed here not by choice but as part of a work trip and have never been more disappointed in an accommodation.
The first incident: breakfast is slated to start at 6 am; as a...More
Response from Weylan R, General Manager at San Antonio Marriott NorthwestResponded 1 week ago
First of all I'd like to offer my most sincere apology for the issues experienced by this guest. No hotel manager wants to see negative comments or service complaints like this about their operation. Now having said that, we will use all the information noted...More
I spent two nights here recently for a work related seminar. The location is awful. The hotel is surrounded by a web of highways and on/off ramps being at the intersection of I-10 and I-410. The roads are so close to the hotel and there's...More
Thank Jacob W
Response from Weylan R, General Manager at San Antonio Marriott NorthwestResponded 2 weeks ago
First of all I'd like to thank this guest for taking the time to provide the feedback about his recent stay at our hotel. I'm disappointed that the facility didn't meet his standard and I'll certainly share the input with those members of our staff...More
Response from Weylan R | Property representative |
This hotel completed a full renovation less than 2 years ago. It's true that we don't have traditional desks and desk chairs in the room, but we do have portable, mobile tables that serve the purpose of both a usable desk... More
This hotel completed a full renovation less than 2 years ago. It's true that we don't have traditional desks and desk chairs in the room, but we do have portable, mobile tables that serve the purpose of both a usable desk or casual dining table. In most cases these tables work fine, but we have some guests that prefer a more traditional desk and chair. As far as service staff go, we by far receive more positive comments about them than bad. We appreciate all the feedback we receive and investigate and work with our staff to always improve in what areas we can. Our property works great for the majority of people we serve. We have great rates and a variety of packages to suit most any guests. We would love to be your hotel of choice and hope to earn your business.