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Hyatt Regency Hill Country Resort and Spa

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Hyatt Regency Hill Country Resort and Spa
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2,006 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Hill Country Resort and Spa
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Showing 1,983: English reviews
Austin, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 February 2016

too pricey for what they offer, room service is expensive and is slow. kids activities are very limited (still showing finding Nemo, really guys???). not very happy overall. but few good things: Staff is nice, rooms are clean, and bed is comfortable.

Helpful?
2 Thank ak_reviews2014
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for your review and feedback. We are so sorry to hear that you were not satisfied with your overall stay, however, we are happy to hear that you enjoyed the service from our staff and your room accommodations. Please contact our Director of Rooms, Fidencio Mata, at fidencio.mata@hyatt.com or (210) 520-4012 to see if we can rectify the... More 

Des Moines, Iowa
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 February 2016

Ok, so I was there for business so I did not really get to enjoy all of the amenities. I have no idea about how the resort fees work, etc... However, the property was beautiful...secluded, very clean, as was my room, and spacious. The whole place screamed relaxation. Now, it was the off season, so not many families around. I... More 

Helpful?
1 Thank HeartOGold1969
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for taking the time to review your stay with us. We are happy to hear that enjoyed your stay during your business trip. We are also very pleased to hear that our staff helped make your stay pleasant. We hope to welcome you back again but on vacation next time so that you can take advantage of our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 February 2016 via mobile

Stay was really nice. They warmed the pools. Only issue was they attempted to increase the resort fee from the previously quoted rate. Had to spend some time on the phone with front desk to get them to acknowledge previously quoted rate- seemed really shady.

Helpful?
2 Thank Amit P
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

We greatly appreciate your feedback and review. We are happy to hear that your overall stay with us was really nice. We apologize for the confusion on our resort fee as it has recently changed. We hope to welcome you back again as a guest at our resort. More 

Dallas, Texas
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 14 February 2016 via mobile

What an incredible day! Facials, massages and pedicures in a setting that is so very serene and peaceful. The spa is separate from the hotel and surrounded by the beautiful ambiance of the Texas Hill Country. They have lovely gardens, a fire pit, outdoor swing, Olympic size pool, and you can create your own experience for a day or a... More 

Helpful?
2 Thank Ceilia7
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for your review of our spa. We are thrilled to hear that you enjoyed your services and we hope to invite you back again for another relaxing time at our spa. More 

Level Contributor
27 reviews
3 hotel reviews
Reviewed 8 February 2016 via mobile

I stayed here four nights while attending a work training. It seems like it is secluded in the middle of hill country, but there's tons of food and shopping 5 minutes away. The staff was cheery and helpful. My room was easily changed from two full beds to a king upon checking in. She also asked if I would like... More 

Helpful?
Thank Glory L
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Wow! Thank you so much for taking the time to review your stay with us. We are so happy to hear that you enjoyed your business trip including customer service. We hope to see you and your family here at the resort in the future! More 

Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 February 2016

We visited here on Mother's Day weekend and had dinner at the resort hotel buffet after a day of swimming. Lucky for us it was warm enough to swim as this early in the month of May, it may not be! We have stayed here many times and always enjoy ourselves. The resort is nice, spread out and can be... More 

Helpful?
Thank 2Betravelin
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for sharing your experience with us. We are excited to hear that you chose us for your mother's day weekend. We are happy that you enjoyed your stay with us. We look forward to welcoming you back again soon! More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 February 2016

This resort is perfect for the whole family, the people were very accommodating and our bedroom view was amazing with beautiful landscape and a well design hotel when makes it very easy on the eyes. The water activities we really loved, the lazy river, the pool and wave surfing bay is great for all ages. I was also impress with... More 

Helpful?
Thank 210wendellc
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Awesome! Thank you so much for taking the time to review your stay with us. We are so thrilled to hear that you enjoyed your room, view, landscaping, activities and food. We hope to welcome you back again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the true Texan hospitality of our genuine San Antonio Hill Country resort. Built upon 300 acres of the historic Rogers-Wiseman family ranch, our resort offers a unique blend of comfort and elegance. With the inviting charm of a Texas ranch house and the amenities of a luxury resort, guests can escape to a quiet retreat from everyday life. Float down our country-style lazy river, pull up a rocking chair on Aunt Mary's porch, golf 27-holes, or join our many family activities. Rich in tradition and overflowing with amenities for relaxing, playing and dining, all just 20 minutes from the San Antonio International Airport and River Walk. ... more   less 

Additional Information about Hyatt Regency Hill Country Resort and Spa

Address: 9800 Hyatt Resort Drive, San Antonio, TX 78251
Region: United States > Texas > San Antonio > Far West Side
Price Range: $291 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Hill Country Resort and Spa 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hyatt Regency Hill Country Hotel San Antonio
Hyatt San Antonio
Hyatt Hill Country Resort San Antonio
Hyatt Regency Hill Country Resort
Hyatt Regency San Antonio
Hyatt Hill Country San Antonio
Hilton Hill Country
Hotel Style:
#1 Top resorts Hotel in San Antonio
#2 Spa Hotel in San Antonio
#3 Family Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#3 Green Hotel in San Antonio
#6 Business Hotel in San Antonio
#22 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hill Country Resort and Spa staff and other travellers.
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Questions? Get answers from Hyatt Regency Hill Country Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor if you have kids, = easy access to pools, bikes etc...”
 of 5 bubbles 863danh, 29 Nov 2016 | Read review
“The balconies are a nice touch. Some rooms by the corner suites have two bathrooms.”
 of 5 bubbles 90jeanniek, 16 Nov 2016 | Read review
“Select a first floor room and your doors open out to the lush grounds. We had rooms directly across from the Wildflower Spa!”
 of 5 bubbles Ks0728, 14 Nov 2016 | Read review
“Rooms with grounds access are great for families with kids”
 of 5 bubbles jessicajK3323KE, 12 Nov 2016 | Read review
“Book the Summer House...it stands apart from ALL resort accommodations.”
 of 5 bubbles edwardc976, 2 Nov 2016 | Read review
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