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Hyatt Regency Hill Country Resort and Spa

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Hyatt Regency Hill Country Resort and Spa
Hyatt Regency Hill Country Resort and Spa
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2,136 Reviews from our TripAdvisor Community

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Showing 2,113: English reviews
san antonio
Reviewed 15 December 2015 via mobile

My husband and I wanted a quiet weekend away from work, kids and stress. When we checked in we were upgraded to a larger corner room. It was very nice. We laid out by the pool and even had a couples massage at the amazing spa. Highly recommend this place. We were planning on staying just one night but stayed...

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Helpful?
Thank basore1
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for your review! We greatly appreciate you telling us about your experience. We are so thrilled to hear that you enjoyed your room accommodations and our spa facilities. We hope that you can join us again in the future!

Austin, United States
Reviewed 15 December 2015

Can not recommend this hotel for group event. Sales staff and Event Planner leaves a lot to be desired. Hotel is great. Lots to do, but headaches dealing with staff out weigh the benefits. Good place to stay. Conference attendees had no complaints. Audio Visual excellent. Would not go back because of sales staff and event planner.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Sandy S
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

We are so sorry to hear that you were not satisfied with the service you received from our sales and event staff. We strive to provide the utmost in care and hospitality for each of our guests, and apologize if we fell short of that with you. We understand that you have already been in contact with management and wish...

Spicewood, Texas
Reviewed 14 December 2015

Wonderful Spa Resort in Hill Country, San Antonio. Wonderful Staff, lovely grounds, fabulous room & furnishings, terrific customer service. Even though the spa was closed for renovation, the staff was able to provide massages and facials in private rooms. Everyone made me feel very special.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Susan B
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Wow! Thank you so much for sharing your experience with us! We are so excited to hear that you enjoyed our staff, room accommodations and spa treatment. We would love to welcome you back again when our spa is completed with renovations! We look forward to seeing you again soon!

Reviewed 13 December 2015

The Hyatt hosted the 2-day TLTI business training I was attending and I thoroughly enjoyed it. When approaching the front entrance, the staff greeted me with a warm smile and were very courteous. Ditto at check-in and any other time I met a staff member in passing. The lobby and main walkways were beautifully decorated for the Christmas season and...

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Helpful?
1Thank Lisa M
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for taking time out of your schedule to review us. We greatly appreciate hearing from each and every one of our guests about their experiences with us. We are happy to hear that you thoroughly enjoyed your stay with us to include the hospitality you received from our staff and your room accommodations. We are glad...

Rockport, Texas
Reviewed 11 December 2015

The service is excellent; pay for the upgrade to get access to the bar and snack room. Golf is always great; a little pricey (especially the beer). But the lazy river is great and the adult pool is a nice getaway.

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Helpful?
Thank KickBak-n-Yak
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Awesome! Thank you so much for your great review! Also, we would like to thank you for your loyalty to our property. We are so excited to hear that you enjoy coming back year after year to enjoy golf and our pools. We look forward to welcoming your family back again and again in the future!

Austin, United States
Reviewed 10 December 2015

Everyone who works here is committed to satisfaction and excellence. I have never been treated like such a queen! If only all hotels operated the way the Hyatt Regency does! If you are planning a meeting or just staying for fun you must check it out!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Hilary L
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for your positive comments about our resort. We are happy to hear that you enjoyed your overall stay including feeling like royalty! We hope to see you again in the future!

Brownfield, Texas
Reviewed 5 December 2015 via mobile

We come here every year sometimes twice a year. The staff is very friendly everybody says hello to you. The rooms were very clean and very comfortable their beds and pillows might be the best I've ever slept well. It was winter time but we've stayed here in the summer and it's even better then I just wish that head...

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Helpful?
Thank EoNominee
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

We greatly appreciate your review and are happy to hear that you enjoyed your stay with us. We are glad that you enjoyed the hospitality of our staff and were satisfied with your room accommodations. We look forward to welcoming you again in the future!

Louisville, Mississippi
Reviewed 4 December 2015

Loved this hotel and resort! So much to do on the grounds for family, couples or just by yourself! Great pools with close bar to get a good drink. A little on the expensive side but the staff was really nice and very accommodating. Gorgeous hotel and a great place to just relax and have fun.

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Helpful?
Thank drpepper603
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for your review! We are so thrilled to hear that you enjoyed our resort including the natural beauty of our property and all the amenities we have to offer to every age. We hope to see you again in the future!

Helotes, Texas
Reviewed 3 December 2015

Kathy Toms waited on out table and offered Great Service. We had buffet was OUTSTANDING SERVICE AND FOOD. VERY GOOD.rest is very great atmosphere and plenty of room very nice great staff and awesome food !!!!!

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Helpful?
Thank vanbowman
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for raving about our property staff. We are pleased to hear that our staff helped make your stay pleasant. We are happy to hear that you enjoyed the food as well. We hope to welcoming you back to the resort again soon!

Cardiff, United Kingdom
Reviewed 2 December 2015

This is a lovely very well laid out complex and the rooms very well appointed. The pool area was very quiet as out of season so we had the area to ourselves. We ate in Charley’s bar - with good service and decent food.

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Helpful?
Thank LizzyDizzy_11
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

We are so grateful for the positive comments you expressed in your review. We are happy to hear that you enjoyed the property along with all the outdoor activities we have to offer. We hope to see you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the true Texan hospitality of our genuine San Antonio Hill Country resort. Built upon 300 acres of the historic Rogers-Wiseman family ranch, our resort offers a unique blend of comfort and elegance. With the inviting charm of a Texas ranch house and the amenities of a luxury resort, guests can escape to a quiet retreat from everyday life. Float down our country-style lazy river, pull up a rocking chair on Aunt Mary's porch, golf 27-holes, or join our many family activities. Rich in tradition and overflowing with amenities for relaxing, playing and dining, all just 20 minutes from the San Antonio International Airport and River Walk. ... more   less 

Additional Information about Hyatt Regency Hill Country Resort and Spa

Address: 9800 Hyatt Resort Drive, San Antonio, TX 78251
Region: United States > Texas > San Antonio > Far West Side
Price Range: $381 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Hill Country Resort and Spa 4*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Hotels.com and Jetsetter so you can book your Hyatt Regency Hill Country Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hill Country Hotel San Antonio
Hyatt San Antonio
Hyatt Hill Country Resort San Antonio
Hyatt Regency Hill Country Resort
Hyatt Regency San Antonio
Hyatt Hill Country San Antonio
Hilton Hill Country
Hotel Style:
#1 Top resorts Hotel in San Antonio
#3 Family Hotel in San Antonio
#3 Spa Hotel in San Antonio
#3 Green Hotel in San Antonio
#4 Luxury Hotel in San Antonio
#6 Business Hotel in San Antonio
#22 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hill Country Resort and Spa staff and other travellers.
36 questions
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Questions? Get answers from Hyatt Regency Hill Country Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are a great value”
 of 5 bubbles TripReviews101, 24 Mar 2017 | Read review
“Worth the extra for a mini-suite which has a separate bedroom, table and couch.”
 of 5 bubbles MarieandJayR, 21 Mar 2017 | Read review
“None really, rooms are fine but the bathrooms need reno”
 of 5 bubbles lilbruingirl, 19 Mar 2017 | Read review
“Ask not to face the rather large parking lot.”
 of 5 bubbles TheTravelerEman, 13 Mar 2017 | Read review
“Ask for a room close to the lobby if you don't want to walk a log way”
 of 5 bubbles 675DaveH, 5 Feb 2017 | Read review
5 of 5