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Hyatt Regency San Antonio

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Hyatt Regency San Antonio
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2,784 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency San Antonio
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Showing 2,722: English reviews
Reviewed 1 week ago via mobile

Our basketball team and several families stayed here for the basketball state finals. Expensive but well worth it. The location was perfect. We walked to the Alamodome. Several places to eat, right on the Riverwalk. Valet was courteous and quick. Very good experience. Great place to book. Silsbee Tigers 2017 4A State Champs.

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Helpful?
1Thank BasketballMom2019
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello BasketballMom2019, Thank you for your feedback about our hotel. We are happy to hear you enjoyed our hotel's location to the Alamodome, restaurants and our friendly staff. We are even happier that they won State Champs! We look forward to seeing you on your next visit to San Antonio. GO TIGERS!!! Best, Hyatt Regency San Antonio

Farmington, MN
Reviewed 1 week ago via mobile

I will start with the positive- the location is great. It's in a nice spot on the Riverwalk. The lobby is beautiful. It has a section of the river going through it which was neat. Checking in, our room wasn't ready at check in time. That was a little hassle. The room we got was 6th floor and bare bones....

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Helpful?
1Thank Stephanie H
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Stephanie, Thank you for taking the time to provide your feedback regarding your recent stay in San Antonio. Your time, comments and assessment of our service is greatly appreciated and I am very sorry that we missed the mark with your service expectations during your stay. We do hope that when your travels bring you back to San Antonio,...

Reviewed 1 week ago

Absolutely loved this hotel! Was great access to The Riverwalk and The Alamo. Pool was on top of the hotel - which was okay, but not able to use when raining. Hotel rooms were very nice and staff was also very accommodating. Would recommend!

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Helpful?
1Thank Janna G
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Janna, Thank you for your feedback. We are delighted to hear you enjoyed our location to the Riverwalk and the Alamo and our friendly staff. We hope your travels bring you back to San Antonio and the Hyatt Regency San Antonio. Best, Hyatt Regency San Antonio

Austin
Reviewed 1 week ago

Dried old blood stain on sheets. Adjoining room. Could hear their tv and them talking on cell as if in the same room. Great location and bar in lobby area was nice. Coffee shop was a welcome in the morning

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank timbC7217KH
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello timbC7217KH, Thank you for your feedback about out hotel. We are happy to hear you enjoyed our hotel location, amenities and our friendly staff. We are disappointed to hear your negative experience with the room cleanliness and noise from the other room. We will address our facilities’ level of cleanliness with our engineering team to ensure that our property...

Reviewed 1 week ago

What a great place to stay when in San Antonio. Directly across the street for the Alamo, and right on the river walk. Perfect location and service. Definitely love staying here when in town. Business or pleasure great every time.

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Helpful?
Thank Jim P
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Jim, Thank you for your feedback. We are glad you enjoyed our Riverwalk location to all the downtown sites and our friendly staff. We look forward to seeing you during your next visit to San Antonio. Best, Hyatt Regency San Antonio

San Antonio, Texas
Reviewed 2 weeks ago

Overall I would give the place a nine out of the 10 the room was exceptionally clean and the staff was very helpful and friendly and the food was above average in the hotels location was excellent I would definitely go back here for business or pleasure the only thing I wasn't crazy about was my thermostat was set at...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ginob47
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello gino47, Thank you for your feedback. We are happy to hear you enjoyed our hotel location and amenities and our friendly staff. We do apologize about the issue with the A/C during your stay. Please know your comments will be shared and utilized for us all to learn and grow. We look forward to seeing you again soon! Best,...

Sydney, Australia
Reviewed 2 weeks ago

Central location. Within walking distance to the convention centre (0.7 mile) and with quick and easy access to the river walk, restaurants and the Alamo, this place is great for business with a bit of pleasure mixed in. Staff was lovely and helpful which always makes the stay better. Rooms are large, clean and well equipped. Lots of amenities you...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kmnyoung
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Kmnyoung, Thank you for your feedback. We are glad to hear you enjoyed our Riverwalk propertt, it's central location to all the downtown sites and restaurants and friendly staff. We hope to see you again in the future for business and pleasure! Best, Hyatt Regency San Antonio

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

We recently stayed here while attending a conference. The staff were friendly and outgoing. The room was always tended to and tended daily. The lobby of the hotel has a lovely ambiance due to the integration with the river. It's simply gorgeous. I would definitely stay here again.

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Helpful?
Thank Jordan T
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Jordan T., Thank you for your kind comments about your recent visit to Hyatt Regency San Antonio. We’re glad to hear that our staff was accommodating during your time with us and we're excited to hear you loved the ambiance of the hotel! We look forward to having you back soon! Best, Hyatt Regency San Antonio

Manhattan Beach, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Carol M
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

New York City, New York
Reviewed 2 weeks ago

I was in San Antonio for a meeting. The hotel is in walking distance to convention center. It's right next to Alamo, river walk, and close to many nice bars and restaurants.The room was clean and quite, and the staff were very friendly. The breakfast buffe was excellent!

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank lm2017792
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello lm2017792, Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our Riverwalk location, breakfast buffet and friendly staff. We hope to see you again in the future! Best, Hyatt Regency San Antonio

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 

Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya St, San Antonio, TX 78205-2688
Region: United States > Texas > San Antonio > East Side
Price Range: $279 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 629
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Hyatt Hotels Corporation, Priceline and Jetsetter so you can book your Hyatt Regency San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio
Hotel Style:
#2 Green Hotel in San Antonio
#7 Spa Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#18 Business Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#34 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency San Antonio staff and other travellers.
39 questions
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flushing,newyork
Murdock, Nebraska
over a year ago
Visalia, California
over a year ago

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Questions? Get answers from Hyatt Regency San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Lobby view rooms!”
 of 5 bubbles juhaniad, 22 Mar 2017 | Read review
“Riverview rooms are best on the lower floors. Our 2nd floor room was perfect!”
 of 5 bubbles ScottH212, 8 Mar 2017 | Read review
“As long as your room is not located next to a service area, the rooms are very quiet.”
 of 5 bubbles O2006, 5 Mar 2017 | Read review
“Ask for a room facing the street”
 of 5 bubbles veebee54, 4 Mar 2017 | Read review
“Rooms on the atrium can be noisy at times”
 of 5 bubbles jcsoh, 21 Feb 2017 | Read review
5 of 5