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La Quinta Inn & Suites San Antonio Riverwalk

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La Quinta Inn & Suites San Antonio Riverwalk
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765 Reviews from our TripAdvisor Community

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Showing 750: English reviews
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Fort Worth, Texas
Reviewed 2 days ago NEW

1st time @ this hotel & the staff was super friendly. The hotel location was a PLUS! Didn't understand why the hotel should charge for parking on their own lot but the Valet parking staff super friendly & even gave us directions to a location we were looking for. As for the room it was big & clean only problem...

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Helpful?
Thank fernandezsonua
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you enjoyed the large room. However, I am sorry to hear that you were not satisfied with the bed in general. This has been communicated to the concerned management staff. When a guest takes the time to write, we are especially grateful....

Tucson
Reviewed 3 days ago NEW

Located close to the convention center, River Walk and the Alamo. Great location. Friendly staff. Facilities clean, wifi and business center reliable. Towels, toilet paper and tissues could be softer.

Review collected in partnership with La Quinta
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Helpful?
Thank Jonnie C
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Wow, five stars! Your kind comments are very much appreciated. At La Quinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. We hope to see you back real soon!

Waikiki, Hawaii
Reviewed 6 days ago NEWvia mobile

Arriving to the hotel, I was greeted by the friendliest valet driver. Valet was busy, but everyone seemed to know their role which made everything run smoothly. Checking in was quick and easy. Our room was quiet despite all the traffic. Staff was attentive and breakfast was more than I expected.

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Helpful?
Thank Hernendez
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for choosing La Quinta Inns and Suites. We appreciate you sharing your experience with the TripAdvisor community as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels. Sincerely, LQ Customer Care

Reviewed 1 week ago via mobile

My husband and I always like staying here when we come to San Antonio. It's walking distance to the river walk and restaurants and even the Alamo. The staff is very nice and rooms are clean. Has a nice pool.

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Helpful?
1Thank Callie S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let [insert name of your staff here] that he/she made an impact during your stay. We hope to welcome you back to the hotel soon!...

Lubbock, Texas, United States
Reviewed 1 week ago

I really enjoy staying at this La Quinta due to its close proximity to the Henry B. Gonzales Convention Center in San Antonio, Tx. It's literally two blocks from the convention center so I'm always able to make it to those early morning convention clinics without having to worry about morning traffic and parking. Eddie, the valet, greeted me upon...

Review collected in partnership with La Quinta
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Helpful?
Thank scottcZ2704QP
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

Reviewed 1 week ago via mobile

Was a great stay except we regretted not getting the suite. We had four people and 2 dogs. We told the lady up front that we would like to upgrade but she kind of insisted on us taking the room we originally booked. Next time we will get the suite for sure. Also I was disappointed in their lack of...

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Helpful?
Thank Sandra A
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are pleased that you had a good stay overall. However, we apologize for the cleanliness issues in the pet area and will share your feedback with the management team. We very much appreciate your business and thank you...

Conroe, Texas
Reviewed 1 week ago via mobile

This La Quinta has always been clean and tidy and close to wherever you want to be in San Antonio. The staff is very friendly, helpful, and accommodating. We have pets who travel with us and this location allows them so it is a bonus for us when we visit the Alamo City. We look forward to our stays here...

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Helpful?
Thank squatchhater
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely, LQ Customer Care

Leon, Mexico
Reviewed 1 week ago

I Visited it last year, we booked 10 rooms, we were really tired and when arrived to the front desk they gave us our keys. Opened the door and the rooms were dirty all the rooms we came back to the front desk and the recepciones was angry she never apologize for the situation and the service attitude was awful...

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Helpful?
Thank tatianalozano
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for your direct and genuine comments. We really appreciated the feedback. Rest assured we will be looking into the comment you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will...

Reviewed 2 weeks ago

Horrible view and lots of noise (creaky walls, lots of traffic noise, train noise, loud music, etc...) Bad customer service at front desk. EXTREMELY uncomfortable bed (I check to see if I actually had a mattress or a piece of plywood). EXTREMELY uncomfortable pillow. Room was either too cold or too hot, thermostat seemed to be "locked" (couldn't be adjusted...

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Helpful?
Thank Jenny W
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for taking the time to write your review. We appreciate the constructive feedback and will forward your comments so that we can continue to improve our guest's experience. Sincerely, LQ Customer Care

McAllen, Texas
Reviewed 2 weeks ago

We paid to do self parking but upon return from dinner were told self parking was full and we would have to do valet. We agreed and gave the keys to the valet. The following morning we retrieved the vehicle and left for home. Two weeks later we received a notice in the mail for the City of San Antonio...

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Helpful?
Thank idemming
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

I would like to start off by apologizing for your recent experience at our property. We pride ourselves on delivering exceptional customer service, and in this instance we failed to meet not only your expectations of quality service, but ours as well. We will use this incident as a way to train our staff and improve our guest approach so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites San Antonio Riverwalk

Address: 303 Blum, San Antonio, TX 78205-3303 (Formerly La Quinta Inn & Suites San Antonio Convention Cntr)
Region: United States > Texas > San Antonio
Price Range: $210 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites San Antonio Riverwalk 3*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, LaQuinta, Travelocity and Priceline so you can book your La Quinta Inn & Suites San Antonio Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn & Suites San Antonio Hotel San Antonio
La Quinta Inn And Suites San Antonio Convention Center
La Quinta San Antonio
San Antonio La Quinta
Hotel Style:
#30 Romantic Hotel in San Antonio
#76 Family Hotel in San Antonio
#88 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites San Antonio Riverwalk staff and other travellers.
16 questions
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Jakarta, Indonesia
Lake Jackson, Texas
Alvarado, Texas
over a year ago
3 days ago

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Questions? Get answers from La Quinta Inn & Suites San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room by the elevator, too much noise”
 of 5 bubbles fernandezsonua, 21 Feb 2017 | Read review
“If you are here for very long, the extra $20/night is well worth it to get a suite.”
 of 5 bubbles GeneB446, 17 Jan 2017 | Read review
“Our room looked out over the roof of the hotel. Request a room facing Bowie.”
 of 5 bubbles Debra-Pope, 26 Dec 2016 | Read review
“We were on the 2nd floor away from the elevator and was quiet.”
 of 5 bubbles osgajas, 21 Aug 2016 | Read review
“I don't matter the room as long it nice”
 of 5 bubbles nedaprada7, 4 Aug 2016 | Read review
5 of 5