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San Antonio Marriott Riverwalk

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1,150 Reviews from our TripAdvisor Community

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Connecticut
Reviewed 1 week ago

Located near one of the entrances to the Riverwalk, the hotel had a good sized room that was clean and comfortable. The hotel staff was friendly and helpful. If you are attending a function at the Convention Center it is right across the street. Short walk into the main downtown area and a visit to The Alamo.

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Helpful?
Thank W-Hartford_CT
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear W-Hartford_CT, Thank you for your feedback. I’m glad you enjoyed your experience at the Marriott Riverwalk. Our great location lends itself to easy discovery of many shops and eateries along the beautiful River Walk. Thank you for staying with us. We look forward to your next visit.

Atlanta, Georgia
Reviewed 1 week ago

Room was spacious and clean, and nicely decorated. The beds were comfortable. Staff was very polite and answered our questions quickly. Restaurant was also great. Only thing I did not like is, we have to pay to use computers in the lobby to check our mails.

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Helpful?
Thank jordanmoon767
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear jordanmoon767, Thanks for your post. I’m so pleased to know you had a good overall stay with us from the comfortable beds, to polite staff to great food in the restaurant. We hope we have the pleasure of your company the next time you’re in San Antonio. Best,

Dallas, Texas
Reviewed 1 week ago via mobile

Marriott is usually one of the best hotels around for customer service, but this location was very disappointing. I checked in fairly late after being on the road all day, and the front desk staff was very cold. When I got to my room, it was tiny, and there was no mini-fridge, which I thought I had reserved (traveling with...

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Helpful?
Thank Sandra C
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Sandra C, Thank you for your feedback. I share in your disappointment of your experience. Your experience is truly not our standard and certainly not Marriott’s standard. We apologize for not providing you what you’ve come to expect from Marriott. As a Gold Elite member, we value your loyalty and hope you will allow us another opportunity to re-gain...

Detroit, MI
Reviewed 2 weeks ago

Overall the Marriott on the Riverwalk is a nice property but it does show its age. We arrived slightly early to the hotel and our rooms were not ready. Front desk staff was excellent and went out of their way to be sure we got the room types we booked. We stored our bags at the bell desk and again,...

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Helpful?
2Thank bobpioneer
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear bobpioneer, Thank you for your valuable feedback. It's great to know you enjoyed your visit, providing great comments but also candid comments. We know you have many choices when selecting accommodations on the River Walk; We will work very hard to get better because we want to continue to be your hotel of choice in San Antonio. Best,

Reviewed 2 weeks ago via mobile

This place was really fantastic. Right on the Riverwalk, across the street from the mall, tons of restaurants within walking distance. The staff was really great here. Very helpful and professional. Building was clean, room was outstanding and even the valet was excellent. The only complaint might be that the restaurant is totally overpriced. The food wasn't bad, however definitely...

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Helpful?
Thank Mom2BNOK
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Mom2BNOK, Thanks for a great review. I'm so delighted to know you had a great experience. Our amazing staff will always work very hard for you to ensue you have a fantastic stay. We hope we will be your hotel of choice the next time you're in San Antonio. Best,

Reviewed 3 weeks ago

The Marriott Riverwalk is in the center of restaurants, shopping and nightlife. For tourists, it's also a short walk to The Alamo. For business travelers, it's across the street from the Convention Center, and a short drive to various USAF sites. Service and amenities were excellent and led to both a productive business trip and enjoyable personal time.

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Helpful?
Thank George R
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear George R, Thank you for your lovely note. It’s great to know it was a good business trip with some personal time as well. With our hotel conveniently located on the beautiful River Walk, it’s hard to stick to business all the time; glad you had time to explore the area. Thank you again for your feedback.

Harker Heights
Reviewed 3 weeks ago

This is our mini vacation of choice. We live in Texas and spend the extra money to be on the Riverwalk. It's especially nice around Christmas with the lights in the trees and the riverboat rides are a must when we go.

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Helpful?
Thank Martine O
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Martine O, Thanks for your loyalty; we appreciate it. The River Walk is especially beautiful during the Holidays. Even the locals enjoy an evening stroll, listening to Christmas carols and enjoying the many twinkling lights. It is truly a site to behold! We hope to have the pleasure of your company again soon. Best,

Hanoi, Vietnam
Reviewed 3 weeks ago

right on the riverwalk. close to the mall and major streets. will discount for state and/or federal employees. good restaurants close by. if you get drunk, just stumble back. world class breakfast buffet or if you rather, go across the street to dennys. a short walk to the alama and other sights.

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Helpful?
Thank pedrobledmo
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear pedrobledmo, Thanks for your review. I'm glad you had a good time and enjoyed the perks of our great location. We hope to see you again the next time you're in San Antonio. Best,

Reviewed 3 weeks ago

Great location on the Riverwalk, but overall disappointing. In my experience, Marriott properties are always clean and crisp, this one felt dated and grimy. It's a small thing, but I can't remember the last time I stayed at a hotel that didn't offer some type of complimentary coffee, whether it was in the room or lobby.

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Helpful?
1Thank rachel b
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Rachel b, Thank you for staying with us and providing us your feedback. I’m glad you liked our great location, but I’m sorry you were otherwise disappointed. We do make available individual coffee makers in all our guest rooms; I’m sorry we failed to provide one for you. I will make it a point to share your experience with...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

Great get away from cold Philadelphia. This hotel is located right on the Riverwalk. There are plenty of wonderful eateries around, including Saza( their breakfast/lunch cafe). Staff are pleasant and helpful. Will return again.

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Helpful?
Thank BettyBOO_001_13
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear BettyBOO_001_13, Thank you for your very nice note. I'm so glad to hear you had a good time enjoying all the wonderful things to do. We look forward to your return visit. Best,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about San Antonio Marriott Riverwalk

Address: 889 E Riverwalk, San Antonio, TX 78205-3915
Region: United States > Texas > San Antonio > East Side
Price Range: $239 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Antonio Marriott Riverwalk 4*
Number of rooms: 512
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Also Known As:
Marriott San Antonio Riverwalk Hotel San Antonio
San Antonio Marriott
Hotel Style:
#13 Spa Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#43 Romantic Hotel in San Antonio
#78 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from San Antonio Marriott Riverwalk staff and other travellers.
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Questions? Get answers from San Antonio Marriott Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with king bedding have a stand-up shower.”
bobpioneer, 9 Apr 2017 | Read review
“Face the river for the view and people watching”
mcocasio, 30 Mar 2017 | Read review
“View of the river is a must.”
  • view from our room
amygorsucheager, 18 Mar 2017 | Read review
“ask for high floor facing the west to overlook riverwalk.”
  • view from balcony.
gigidev, 16 Mar 2017 | Read review
“Make sure you get a room with riverwalk view and a balcony”
mbh368, 1 Mar 2017 | Read review
5 of 5