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San Antonio Marriott Riverwalk

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1,090 Reviews from our TripAdvisor Community

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There are newer reviews for San Antonio Marriott Riverwalk
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Showing 1,062: English reviews
Corpus Christi, Texas
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 March 2015 via mobile

The front desk was very nice and helpful. We asked for a king size bed but they were very short on these despite being spring break and many families. They did try to make it up to us with a balcony room with riverview on the 20th floor in a renovated room. The bed was comfortable and nice tall shower... More 

Helpful?
Thank Beachydix
Edmonton
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 March 2015

Hotel and rooms are very clean and comfortable. Staff is friendly and accommodating when we had an issue with our rooms. Problem was seen to immediately. Valet and concierge professional, friendly and helpful. Hotel location in a great location close to the Alamo and all restaurants and attractions.

Helpful?
Thank Dee5050
Broussard, Louisiana
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 March 2015

if you want a quick view of San antonio without paying an arm and a leg at the Tower of the Americas. then hitch a ride on the elevator of the Marriot attached to the mall in the river walk and hit the very top floor where you will see a breath taking view of the city!!!

Helpful?
Thank Michelle A
Las Vegas, Nevada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 March 2015

I stayed at this hotel when I came to San Antonio for a school competition. It was really nice, and the location is great. It's right on the river walk with all the restaurants and across the street from a mall. I can't really say much about the price because I got most of my trip paid for through my... More 

Helpful?
Thank Jordan W
Mark V, Guest Relations Manager at San Antonio Marriott Riverwalk, responded to this review

Dear Jordan W, Thanks for sharing your experience with us all. I’m happy to know all went well with you and your friends. As you mentioned, our hotel is in a great location, convenient to so many restaurants, shops and other fun things. I hope you visit us again soon. Thanks again. More 

Bourbonnais, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 March 2015

Remodeling continued during our stay and really wasn't a distraction and from what I read should be over by now. We enjoyed one of the remodeled rooms on the 27th floor and was impressed overall. The flooring, furniture, bedding and bathroom are impressive and only experienced one downside with that being the lack of a chest for clothing storage. I... More 

Helpful?
Thank Jeff A
Mark V, Guest Relations Manager at San Antonio Marriott Riverwalk, responded to this review

Dear Jeff A, Thanks for a great review. I’m pleased our new rooms meet with your approval. I’m also pleased the staff took good care of you. Your hotel of choice looks forward to serving as your host the next time your travels bring you back to San Antonio. All the best, More 

Lawrence, Kansas
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 March 2015 via mobile

We were there for 12 days and during day hours until about 6pm we heard lots of building noise during their refurbish. You might want to ask about that in advance. Valet parking is $37/day. Adjacent city lot is $9/day no in/out but starts over at 3 am. Free parking along the river 5pm-2am. Nice property, great location.

Helpful?
1 Thank Steve O
Waco, Texas
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 February 2015

Just spent a long weekend on the riverwalk in San Antonio and used the Marriott as my home base. They are currently renovating the hotel, but this did not make my stay unpleasant. The front desk was very helpful and friendly. When we arrived to our room we noticed that the thermostat was not working to the AC. We brought... More 

Helpful?
Thank teknref
Lexington, Kentucky
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 February 2015 via mobile

In the middle of everything, morning staff in the breakfast area had a lot of positive energy and where happy to be there in help. If I had to critique; you can tell the hotel is old and has had some renovations. I have stayed at a lot of Marriott's and was disappointed in the comfort of the bed compared... More 

Helpful?
Thank Garrett A
New York City, New York
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 February 2015

I was booked at this hotel for a business trip. I had to change rooms because the first one I was given was just plain shabby. The furniture was worn to the point that I could see the stuffing in one of the chairs, the carpet was filthy or it was so badly stained that it appeared so. Furthermore, it... More 

Helpful?
1 Thank Bkbrood
Mark V, Guest Relations Manager at San Antonio Marriott Riverwalk, responded to this review

Dear Fig F, We appreciate letting us know your thoughts regarding your accommodations. Please know that your satisfaction is at the top of our list and our front desk staff displayed that. I have shared your comments with the appropriate hotel team to ensure what you experienced is an isolated incident. Our rooms renovation project is nearing completion so I... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 February 2015 via mobile

It was a Beautiful place and everything was perfect but the Manager on duty Kevin was so Arrogant and snobby. Very rude regarding the rate after it was already booked..never had this problem before. But other than that it was Awesome.but I will never go there again because of him.

Helpful?
3 Thank Marie S
Mark V, Guest Relations Manager at San Antonio Marriott Riverwalk, responded to this review

Dear Marie S, Thank you for letting me know about your experience at the Front Desk. We make every effort to ensure all our guests are warmly greeted and made to feel welcomed, because you are. We have made the appropriate hotel leadership team aware of your experience and will look into the situation. I hope that you will give... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about San Antonio Marriott Riverwalk

Address: 889 E Riverwalk, San Antonio, TX 78205-3915
Region: United States > Texas > San Antonio > East Side
Price Range: $197 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Antonio Marriott Riverwalk 4*
Number of rooms: 512
Reservation Options:
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Also Known As:
Marriott San Antonio Riverwalk Hotel San Antonio
San Antonio Marriott
Hotel Style:
#13 Spa Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#43 Romantic Hotel in San Antonio
#78 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from San Antonio Marriott Riverwalk staff and other travellers.
17 questions
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Questions? Get answers from San Antonio Marriott Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony room overlooking the Riverwalk.”
  • Balcony view from our room
 of 5 bubbles ladybugg73, 3 Dec 2016 | Read review
“Ask for a room that overlooks the Riverwalk”
 of 5 bubbles P8862DWjeffs, 29 Nov 2016 | Read review
“High floor facing Riverwalk”
 of 5 bubbles flatfaces, 6 Nov 2016 | Read review
“I love the room towards the city great view”
 of 5 bubbles faganf, 1 Nov 2016 | Read review
“End of the hall was nice, away from the elevator and ice machine.”
 of 5 bubbles 888morganc, 1 Nov 2016 | Read review
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