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All reviewssmall lotsmall hotelclaw foot bathtubthe river walkwafflesbalcony roomnice continental breakfastthird floorchoice hotelswalking distancean older buildingdowntown attractionsthe ac unitbed and pillowswaffle makerstaff was very friendly and helpfulconvention center
We booked our hotel and had a prepaid confirmed confirmation. Upon arrival, after searching forever to find a parking spot, we were told that they had accidentally overbooked. Horrible customer service.More
Response from Jeb866, Front Office Manager at O'Brien Historic Hotel, an Ascend Collection HotelResponded April 16, 2018
Most likely you are not aware how online reservations systems work for Hotels, Cruises, Cars, Airlines. If you use a third party website and they sell you something that is not available you must make the administrator of such website responsible for the...More
This hotel is great. The location is close to everything. We did not have a car...didn't need one. Uber ride from the airport about $17 each way. We walked all over San Antonio. The staff is friendly and helpful. April, at the front desk, could...More
Check-in was a dream -- George was polite and efficient, as we straggled in after a long day of driving. He was able to answer all of our questions, including walking directions to where we needed to be the next morning.
The breakfast choice was...More
The O’Brien hotel is just a few steps away from the Riverwalk and I’m glad I picked the more reasonably priced hotel. The included breakfast was great: the Texas shaped waffles were 5 star and eggs, bacon and hash browns with various breads/bagels, yogurt and...More
1 Thank Terrie C
Response from Tina M, Guest Relations Manager at O'Brien Historic Hotel, an Ascend Collection HotelResponded March 23, 2018
Thank you for sharing your experience with us. We appreciate the input referring to our staff and location. We hope to someday have another opportunity to host your stay.
We stayed 2 nights . When we checked in Jesus was able to help us out and find an awesome restaurant to eat at along with directions. April the next morning was so helpful with directions and things to do in the area. The rooms...More
Thank Mary Jo L
Response from Tina M, Guest Relations Manager at O'Brien Historic Hotel, an Ascend Collection HotelResponded March 15, 2018
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our location and area. We hope to see you again in the future.
No restaurant on site but there is a pizza place next door. I do not think there are any suites or jacuzzi tubs. The balcony rooms do not have private balconies. Nice place but probably not for romantic getaways.