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Marriott Plaza San Antonio

Marriott HotelsUS$189*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$199*
US$189*
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US$199*
US$199*
US$189*
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Marriott Plaza San Antonio
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777 Reviews from our TripAdvisor Community

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Showing 764: English reviews
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Athens, Georgia
Reviewed 6 days ago NEWvia mobile

So confused about this one. Most of you know I'm not normally wishy washy but this location had me perplexed. Company card used to reserve and pay for room. Got there and no, had to put the 5 days on a personal card. Took time to fix. The staff were great. Always smiling and helpful. Bar was good. Room was...

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Helpful?
Thank ghost24
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear ghost24, Thank you for taking the time to share your review. We value and appreciate all feedback we receive so we can constantly be improving the operations. I am happy to read that the service we provided was great! We are very passionate about ensuring our guests have a wonderful stay. We want them to feel like this is...

New York City, New York
Reviewed 1 week ago

I was in town for a conference at the convention center, and this hotel is a less than a 10 minute easy walk there. Service was top notch, the lounge for gold/plantinum members was well-stocked and available 24 hours, and swimming pool well maintained. There are some great bars nearby that are in walking distance (head south instead of north...

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Helpful?
Thank bhan695
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear bhan695, Thank you so much for sharing your experience. The team will be so honored that our lounge and service is "top notch". We are very fortunate to have such a great location near your conference and the city's main attractions. I am so happy that you discovered the B-bike and toured the historical Missions and King William district....

Reviewed 1 week ago via mobile

Stayed here for a business trip and was very happy. The room was large, clean and up to date. The staff was excellent and very friendly and accommodating. The pool and hot tub area was exceptionally clean and the grounds of the hotel were very nice. An easy 15 minute walk to the heart of the river walk and even...

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Helpful?
Thank Paul W
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Paul W, We are so excited that our staff made such a great impression. Our team genuinely take the extra steps to ensure you and every guest enjoy their stay. I am glad you like our location to the San Antonio attractions which are, as you mentioned just steps away. We look forward to your return and thank you...

Tampa
Reviewed 1 week ago via mobile

The service here is unsurpassed. Rooms are clean and spacious. Restaurant, bar and gym as well as beautiful courtyard and pool. Don't hesitate to stay. Only didn't get 5 because it is a little older, but don't let that stop you!

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Helpful?
Thank Manny D
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Manny D, Thank you for your review and recommendation on TripAdvisor. I will share with the staff your wonderful comments. We aim for exceptional service and our goal is that each guest return for a brilliant stay. We are an older property that cover 6.5 acres of historic homes, land marks and a Guiness Book of Record breaking bush...

Georgetown, Texas
Reviewed 2 weeks ago

I try and stay at this hotel whenever I am in San Antonio for business or pleasure in the downtown area. It is about a 10-15 minute easy walk to the Riverwalk Center/Riverwalk and about a 10 minute walk to the convention center. The grounds are really nice and relaxing. The overall feel is a bit of a step back...

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Helpful?
1Thank jode1992
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear jode1992 Thank you so much for your loyalty to Marriott Plaza and for sharing your experience on TripAdvisor. We are dedicated to each and every guest to incorporate your stay as a "home away from home" with the exceptional service that we are known for. The historical buildings, 6.5 acres, and steps away from Southtown give our property the...

Washington, DC
Reviewed 3 weeks ago via mobile

This hotel has nice, typical Marriott rooms. The hotel is located near an entrance to the Riverwalk but is somewhat away from many of the other hotels. It is walkable to the Alamo and other sites. The executive lounge was fairly well stocked and attended. A room wasn't ready when arriving, but access to the lounge was provided while I...

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Helpful?
Thank nycvillage25
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear nycvillage25, Thank you for taking the time to give us your feedback on TripAdvisor. I am sad to read that our Marriott was not as expected. I can understand that when you arrive and your room is not ready, it can be disappointing. I am happy that we provided the lounge for you while we prepared the room. Thank...

Seattle, Washington
Reviewed 4 weeks ago via mobile

I stayed at the hotel for four days and it was wonderfull. The bell and front desk staff were great. I had dinner at the restaurant and fish tacos are great. I am coming back with my family in summer. What a great job and thank you for amazing job.

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Helpful?
Thank bahudin
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear bahudin, We are so thrilled that you enjoyed your stay with us. I will share with the team your wonderful experience. Our team strives for each and every guest to have an experience like no other Marriott. We look forward to your return with your family. Please let us know and we could give you a tour of our...

Wellington
Reviewed 4 weeks ago

I've been a Marriott Preferred status for a number of years; this property is not up to par. In particular, the rooms are very, very noisy; loud sounds came from within the hotel, as well as from the busy street just outside. I needed help from a concierge, even though there was a desk, no one showed up. The elevators...

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Helpful?
Thank BosleyAlderman
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear BosleyAlderman, I want to apologize about your recent stay with us. We always try to catch any issue to assure that you and every guest have an exceptional experience. Our concierge is usually visible in our lobby, if he or she are not available, someone at the front desk is always ready to assist. I will share with our...

Reviewed 4 weeks ago via mobile

We book a 4 Adults room and they give us a room with a queen size bed and a very uncomfortable couch. We complained about it and they did not give us any solution or alternative. The room was also very old!

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Helpful?
Thank Mauro B
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Mauro, Thank you for sharing your feedback. We apologize for any issues experienced. We do not have any rooms with a queen bed only, so we are unsure of the room type you stayed in, however, we will share this feedback with out front office team. If you had requested a different room type, we always do our best...

Buffalo, New York
Reviewed 4 weeks ago via mobile

Rooms are well appointed. Bed is very comfortable. Ample pillows. Pool area is lovely. Many chairs, whirl pool, towels included. Just steps to The convention center. Many restaurants in the area. Short walk to the river walk and all the scenery and restaurants along there.

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Helpful?
Thank Michele M
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Michele M, Thank you for your review on TripAdvisor. We so happy that you were very pleased with your room and our pool. It is truly our pleasure to serve you and we are committed to each and every guest for a memorable stay. Thank you again for sharing and we hope you join us again soon. Always at...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Region: United States > Texas > San Antonio > East Side
Price Range: $218 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
5 questions
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5 months ago
11 months ago
Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like a balcony get rooms higher than the 3rd floor; city view”
maggiec216, 16 Apr 2017 | Read review
“Afforably priced.”
211jaew, 15 Apr 2017 | Read review
“Get a room overlooking the courtyard”
diinslc, 8 Apr 2017 | Read review
“Ask to be close to the elevators”
295RichardH, 25 Mar 2017 | Read review
“Request a courtyard room - quieter.”
BJW329, 13 Feb 2017 | Read review
5 of 5
Marriott Hotels
US$189* /night
View Deal
Booking.comUS$199
TripAdvisorUS$189
Orbitz.comUS$189
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*Disclaimer
Prices are for 1 room, 2 adults
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