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Marriott Plaza San Antonio

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766 Reviews from our TripAdvisor Community

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Showing 754: English reviews
Raleigh, North Carolina
Reviewed 28 May 2013

We enjoyed our Memorial weekend stay there. The beds are comfy. The rooms are clean. Room service didn't give enough towels and bath cloths, so we had to request more, which were promptly brought to us. The pool is heated. There are peacoks in the courtyard, which add a nice touch. my kiddos were certainly enjoying them. The hotel has...

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Helpful?
Thank teachermom1980
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear teachermom1980, Thank you for taking the time to share your experience. I am glad you enjoyed your experience overall, however I see there were some opportunities during your stay as well. I sincerely apologize to disappoint you in any way. I sincerely appreciate all feedback and thank you so much for letting me know so that I may take...

Naperville, Illinois
Reviewed 26 May 2013

The Marriott Plaza San Antonio has the friendliest staff I've encoutered during either business trips or vacations. You absolutely cannot pass any employee without a cheerful greeting. Richard in the concierge lounge particularly stood out, being a friendly face and sharing plesantrys in the morning. I especially enjoyed the fresh berries at breakfast. My gosh, they were some of the...

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Thank Phyllis K
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Phyllis K, Thank you for sharing your experience during your recent stay at the Marriott Plaza San Antonio. I am delighted that each team member you encountered were friendly and helpful. Richard, in our concierge is a perfect example of always wanting to not only meet, but exceed our guest’s expectations. Richard, along with all our ladies and gentleman...

Reviewed 25 May 2013

Our family stayed here for our annual San Antonio trip and, WOW! This hotel blew us away. The value was on point, a short walk to all of our favorite spots, and the most gorgeous courtyard and outdoor space by far. The staff was the cherry on top for another great trip. Stay here and you will not be sorry....

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Thank Southern3616
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Southern3616, I am thrilled we are your "New Favorite Hotel in San Antonio." We strive to make each guests stay memorable in this amazing city. From the staff, the grounds, the pool bar and our resident peacocks and pheasants; there is something for all of our guests. I am pleased that you have enjoyed them and thank you for...

Chino Hills, California
Reviewed 24 May 2013

My Husband and I spent the weekend here and I was very pleased. It is within walking distance of the riverwalk and the Alamo. All of the staff members we encountered were very friendly. As Marriott members we had access to the concierge room were there was Starbucks coffee, snacks and juice and soda. We were also given free breakfast...

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Helpful?
Thank Quincypj
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Quincypj , Thank you so much for taking the time to share your review about our property. I am so happy to read that every team member you encountered was friendly and helpful. This along with our beautiful grounds and concierge access; made it a wonderful stay. I know you also said "but....," our vocal peacocks. I sincerely apologize...

Boulder, Colorado
Reviewed 19 May 2013

What I really liked about this hotel is that although it is downtown, it is mostly aligned horizontally rather than vertically. This allows the hotel to have absolutely beautiful grounds. It feels very much like a resort, which is surprising to find in the center of the city. The pool was fantastic and if you are in San Antonio anytime...

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Thank jamiemcd
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear jamiemcd, Thank you for taking the time to share your feedback and your experience during your recent stay with us here at the Marriott Plaza San Antonio! It is a wonderful property that sits on 6.5 acres of land. It surprises a lot of guests that in a downtown property. The grounds are beautiful and the pool gives it...

Chicago, Illinois
Reviewed 15 May 2013

I stayed here last week for a business trip. The hotel is wonderful and the staff really go the extra mile. There wasn't a single person I encountered at this hotel that didn't seem thoroughly happy to be there and they all wanted to make sure I was taken care of. This place is very well cared for. The lobby...

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Helpful?
Thank CMDH01
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear CMDH01, Thank you so much for taking the time to share your experience at the Marriott Plaza San Antonio. I am so happy that you had a wonderful stay and that the staff made you feel welcome and went above and beyond to ensure you had an amazing stay. Our team is committed to making sure each guest has...

Washington DC, District of Columbia
Reviewed 15 May 2013

I was recently on business in San Antonio and stayed at the Marriott Plaza. The hotel is within easy walking distance of the Riverwalk. The staff is super friendly and, when traveling alone, it's nice to feel that you are recognized and welcomed when you return after being out all day. The rooms are an excellent size and I loved...

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Helpful?
Thank Patricia W
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Patricia, Thank you so much for taking the time to share your experience. Thank you for your accolades for our team. We want every guest to feel welcome and we want to do whatever we can to make you feel like this is your home away from home. It is a great location as well. Close to the Riverwalk...

Houston, Texas
Reviewed 10 May 2013

We just checked in. Upon arrival, we were pleased with the hotel for the rate. However, the person who checked us in was very snippy. I could have lived with that, but it took four tries before we finally got checked in to the reserved room, and no real apology even though my husband spoke with the manager. I know...

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1Thank Glendajo
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Gladajo, Thank you for your recent stay with us. I was shocked and extremely disappointed to read your review. As you can see by the many reviews on Trip Advisor that the expectation for our team is that we always go above an beyond for our guests. I sincerely apologize if you had any other experience. The words you...

Arlington, Virginia, United States
Reviewed 9 May 2013

I stayed at the Marriott Plaza for one night during a business trip. I was tired and checking-in late and the front desk was very nice and got me checked-in quickly. Rooms are nice and have a great view of the courtyard and pool. Overall a great option for San Antone and gives a bit quieter of a feel then...

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Helpful?
Thank Sarah M
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Sarah, Thank you for taking the time to share your reveiw regarding your recent stay with us. I am so happy to hear you had a great stay and enjoyed the grounds fo the hotel. We always strive to not only meet, but exceed our guests expectations, so thank you for sharing your feedback. I do hope you come...

Dallas, Texas
Reviewed 7 May 2013

My husband and I took a quick getaway to San Antonio, and we stayed here to celebrated our anniversary. The staff members were all very friendly, and the hotel is very nice! I loved staying here vs. on the river because the river is a very short walk, but the hotel grounds are so much nicer here than anywhere on...

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Helpful?
Thank Lauren L
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Lauren, Happy Anniversary! Thank you for spending it at the Marriott Plaza San Antonio. San Antonio is such a beautiful city, especially to spend an anniversary weekend. I am very happy that our hotel and staff were able to compliment that special getaway. I am glad you enjoyed our peacocks, with the exception of some night noises. Thank you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Region: United States > Texas > San Antonio > East Side
Price Range: $235 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
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4 months ago
9 months ago
Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like a balcony get rooms higher than the 3rd floor; city view”
maggiec216, 16 Apr 2017 | Read review
“Afforably priced.”
211jaew, 15 Apr 2017 | Read review
“Get a room overlooking the courtyard”
diinslc, 8 Apr 2017 | Read review
“Ask to be close to the elevators”
295RichardH, 25 Mar 2017 | Read review
“Request a courtyard room - quieter.”
BJW329, 13 Feb 2017 | Read review
5 of 5