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DoubleTree by Hilton Hotel San Antonio Airport

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992 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel San Antonio Airport
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Showing 932: English reviews
Oakton, Virginia
Reviewed 30 April 2016

The DoubleTree by Hilton San Antonio-Airport is an excellent option for those looking for good value in a top quality hotel. Management has been able to keep the traditional decor in good shape. I would definitely stay here again.

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Helpful?
Thank MiguelContreras
Dallas, United States
Reviewed 28 April 2016

The room I stayed in was located by the elevator and the doors slammed closed all night. The cleaning staff walked in while I was in the restroom. They also threw my business material into the trash while I was at breakfast.

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Helpful?
Thank Donny H
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your review. We strive to provide a great stay with service and cleanliness. I apologize we did not deliver. Please accept my apology. We will follow up with our staff on noise to insure we are as quiet as possible. We will also follow up with our staff to insure we...

Midland, Texas
Reviewed 27 April 2016

My family and I had an impromptu trip to the San Antonio area and the hotel we normally stay at was booked. We decided to stay here as an alternative. After all it is a sister property to where we wanted to stay. Plus it had an ADA room available being that my boyfriend is wheelchair confined. Upon checking in,...

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Helpful?
Thank cynthiarD7104WA
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much for staying with us and please stay again. We appreciate the nice compliments. Yours in hospitality, Callan H

Arlington, Texas
Reviewed 27 April 2016

Our first room was bad: cigarette smell coming through vent, faulty power outlets, and lights that didn't work. The front desk staff made it right and moved us to a nice room promptly. Location was convenient to the airport.

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Helpful?
Thank Terri W
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, I truly apologize for your first room. Please know we strive to insure you had a clean and friendly stay. I am glad the next room was much better. Yours in hospitality, Callan H

El Paso, United States
Reviewed 27 April 2016

Carissa Courtemanche at the front desk helped me and my wife print out our résumés in the morning before heading out to our job interviews (Friday 4/22/2016). Thank you, Carissa, for your help and excellent service!

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Helpful?
Thank Nicholas G
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to write about Carissa. We are glad she was able to assist you. I have passed this along to Carissa also. Yours in hospitality, Callan H

Harlingen, Texas
Reviewed 25 April 2016

Every time I go to San Antonio this is one of the hotels I usually stay at this hotel. They have finally fixed both elevators. I made my reservation online and got the best rate I could; however, i got a room that was on the 3rd floor overlooking the lobby. Even though we were on the 3rd floor, we...

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1Thank Ana91670
Edinburg, Texas
Reviewed 22 April 2016

Great service, great location. Very close to mall. Cookies are good and bartender was pouring them and very entertaining. Check in was awesome, greeted me by name and answered all questions. Room could be a little cheaper, but it was fiesta and that was the going rate.

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Helpful?
Thank 2000shoes
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us over Fiesta. We hope you had a wonderful time. 125 years of Fiesta made this year very special. Please come to stay with us again. Yours in hospitality, Callan H

Reading, Massachusetts
Reviewed 20 April 2016

Stayed there for work. Very busy time and did not have much to choose from but wanted to stay at a Hilton chain to get my HH points. What a pleasant surprise! This was well appointed, nice, clean and almost had a South Beach feel. The staff was extremely friendly and accommodating. Would 100% stay here again. Hopefully will be...

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Helpful?
Thank corona4life
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and the time you took to provide a very nice review. Yours in hospitality, Callan H

Tampa
Reviewed 20 April 2016

Great place! The room was excellent. The staff was helpful and txt me to notify when room was ready when I can in early. The bed was fantastic. The location was great as we needed to be central in the Austin area.

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Helpful?
Thank Gian B
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and please come again. We agree our hotel is centrally located and Austin is only a little more than one hour away. Yours in hospitality, Callan H

Texas City, Texas
Reviewed 18 April 2016

Thin doors, could hear everyone clearly walking & talking. Bathroom very tiny and beds weren't too comfy. Pillows were great, staff was wonderful and pool was nice. Security is top notch. It was quite busy when we arrived but it seems within a couple minutes backup management was there to expedite checkin. Would come again perhaps on a HHonors suite?

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Helpful?
Thank Stacey C
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We appreciate you staying with us and your feedback. Please come again. Yours in hospitality, Callan H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
Region: United States > Texas > San Antonio
Price Range: $135 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Travelocity, Cancelon, Hotels.com, Priceline and Odigeo so you can book your DoubleTree by Hilton Hotel San Antonio Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travellers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Patio views are nice”
 of 5 bubbles edkiii, 19 Nov 2016 | Read review
“Avoid room 506 at all cost!”
 of 5 bubbles INCOGNEETA, 4 Nov 2016 | Read review
“Higher floor are quieter.”
 of 5 bubbles 1ST-MEXICAN-GIRL, 24 Aug 2016 | Read review
“ask for room near elevator. It's a lot of walking back and forth”
 of 5 bubbles jennifermS5828LM, 3 Aug 2016 | Read review
“corner suites are large and quiet.”
 of 5 bubbles ashleytM993WU, 22 Jul 2016 | Read review
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