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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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1,058 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel San Antonio Airport
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Showing 996: English reviews
Pflugerville, Texas
Reviewed 27 June 2016

Rooms old and AC no cold air. Don't pick a corner room you an hear outside traffic all night. Entire hotel was stuffy when you got up to your room area. I am an a Hilton Honors member and that was level 5 .... So hot could hardly breathe

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mariegU1754NE
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Than you for staying with us and your review. Please accept my apology for the stuffy area outside your room. We were making some changes to the hotel and this has had an effect on the air conditioning in the public space on the guest room floors. This will not affect your guest room. We changed out two...

Reviewed 26 June 2016 via mobile

Stayed here while attending a writing conference. Had to be moved because I had an adjoining room, separated by a door, that I still heard the conversations (and television) of the neighboring residents. It was almost like they were in the room with me. I could clearly hear their conversation and television set. I needed some peace and quiet so...

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Helpful?
Thank Eckford4141
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your review. We will work to correct the sink and shower problems, as well as, the trouble with the refrigerator. We strive to provide exceptional service and I apologize for the poor stay you experienced. We hope you will consider staying with us again. I am confident you will enjoy your...

Mission
Reviewed 26 June 2016

Great staff and hotel. Clean and comfortable rooms. I recommend you stay there. Only 15 minutes from downtown San Antonio. They have shuttle service to and from the airport. The onsite resturant was very good and other restruarants are nearby

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kevincF2376HZ
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so much for your kind review. We strive to provide a friendly and clean hotel. Please come to stay with us again soon. Yours in hospitality, Callan H General Manager

Waianae, United States
Reviewed 24 June 2016

Doubletree hotel is a great place to stay. The hotel staff is great and the fact that they have a fitness center, restaurant, pool, hot tub and restaurant there makes it all good. I really did not have to leave the hotel they offered everything there within the hotel. They also have a free shuttle that will take you where...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank June M
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you. We truly appreciate the pat not the back. Our shuttle does go within a 2 mile radius which includes many restaurants and shopping. Please come to stay with us again. Yours in hospitality, Callan H General Manager

Fort Worth, Texas
Reviewed 19 June 2016

I stayed at this hotel because I came to town for a conference and it started on Friday and ended on Sunday!! I was given StarQuality treatment from the time I walked into the door until the time I checked now! Since I am an honors member I felt like they were willing to give me extra special care and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 343suzettet
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much. Yours in hospitality, Callan H

Houston, Texas
Reviewed 18 June 2016

Great Staff, very nice/clean rooms. Location has easy access to freeways and there are nice places to eat fairly close. Beds and pillows are comfortable and my room was very quiet and dark when I was ready to sleep. Nice work area and high speed wifi available.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank reneg756
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for talking about our clean rooms and great staff. We strive to make these the focus of our training. Yours in hospitality, Callan H

Denver, Colorado
Reviewed 17 June 2016

Do not stay here! Pay the extra few dollars for a better experience. Bugs in room, a/c sucked, old hotel, sheets smelled like sweaty old man and had not been cleaned thoroughly or with detergent. Very disappointed !!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jamied927
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear jamied927, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situation doesn’t happen again. As well, we work closely with a professional pest control company to address and correct any pest situation that...

San Francisco, United States
Reviewed 17 June 2016

This hotel is desperate need of a make over. I was put into a 'courtyard' room which they promised would be quiet. It opened onto a common walkway, so people were always walking past my windows, so I had to close the curtains. It also looked out over the pool, which was quite noisy until after midnight. BLAH. I won't...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Chip G
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, I truly apologize for the difficulties and noise. Please accept my apologies. We offer security at all hours of the evening. Please allow us to address any challenges you may experience. Yours in hospitality, Callan H

Houston, Texas
Reviewed 16 June 2016

The double beds are more like twin beds and the hotel rooms are too dated. The furniture is old and they still have popcorn drywall and ceilings. The courtyard view is not a view at all because they have huge trees that block any view you may have on the 2nd floor. The cookies are the best!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Katheryn M
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, I am sorry we did not exceed your expectations. We are glad you enjoyed your cookies. Our courtyard view is heavily requested due to the serenity. However, trees and other shrubberies are used to create this environment at our hotel. Yours in hospitality, Callan H

Dorado, Puerto Rico
Reviewed 15 June 2016

My wife and I went to San Antonio on a house hunting trip. The hotel staff were very friendly and were happy during their work. Also, the location is where we wanted to stay, next to the airport. The room was clean and quiet. The hotel appearance was pleasant and inviting. All of this made us feel good about our...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rick S
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us while looking for a new house. Welcome to San Antonio. Yours in hospitality, Callan H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
Region: United States > Texas > San Antonio
Price Range: $146 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travellers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the rooms surrounding the courtyard.”
 of 5 bubbles robj379, 22 Mar 2017 | Read review
“Ask for a fridge/microwave combo.”
 of 5 bubbles MelissaH757, 24 Feb 2017 | Read review
“Book facing the courtyard”
 of 5 bubbles I6903ACdavidb, 23 Jan 2017 | Read review
“may want to get courtyard view room to be away from street noise, but wasn't bad”
 of 5 bubbles hungry-chief, 31 Dec 2016 | Read review
“Patio views are nice”
 of 5 bubbles edkiii, 19 Nov 2016 | Read review
5 of 5