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Hilton Palacio del Rio

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Traveller (879)
Room & Suite (345)
Dining (28)
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Overview
  • Excellent58%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“convention center”(290 reviews)
“the river”(396 reviews)
“valet parking”(151 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,169)
There are newer reviews for Hilton Palacio del Rio
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3,114 results
Traveller rating
1,762
903
275
106
68
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LanguageEnglish
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1,762
903
275
106
68
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All reviewsconvention centerthe rivervalet parkingself parkroom servicelobby barper daytwo blocksvalet servicerivercenter malleasy accesspilarbalconyelevatorfloorriverwalkalamo
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11 - 15 of 3,114 reviews
Reviewed 2 weeks ago

On the positive side, the location is fabulous. The rooms are also adequate and the beds were comfortable. The breakfast (included in price) was delicious and service was attentive. On the negative side, the hotel just seems and feels old. The elevators have a bizarre...More

Thank happyrelaxeddudes
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 2 weeks ago

Dear happyrelaxeddudes Thank you for staying with us recently and taking the time to write a review. I am sorry your stay was not a 5-star experience as it could have been. And yes, we are proud to have celebrated 50 years in San Antonio,...More

A TripAdvisor Member
63
Reviewed 2 weeks ago via mobile

Y’all, I can’t begin to do justice in telling you how helpful and nice the employees in this hotel were! Everything from checking in to breakfast and getting me a to-go cup of coffee-I didn’t have to ask for a thing. Will be staying here...More

Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

I was in San Antonio for a national conference and chose the Hilton due to proximity. The hotel is directly on the river walk and across the street from the convention center. Perfect. The staff was great. I had breakfast each morning in the restaurant...More

Thank Micky O
Reviewed 2 weeks ago

We had a margarita and a glass of wine, okay 2 glasses of wine, by the River Walk. It was fine. The waiters were attentive, the drinks were adequate. We weren't looking for anything more. Enjoyed the people watching.More

Thank Fathorsemama
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 2 weeks ago

Dear Fathorsemama, Thank you for taking time to write a review. It sounds like you enjoyed some relaxation at The River's Edge Café + Patio Bar in our hotel. Your comments are appreciated, but we would love to hear how it could improve to a...More

Reviewed 2 weeks ago

EWe ejoyed having dinner here and sitting outside by the water. Service was friendly although a little slow. Price was a little high but expected so no big deal. Would go here again but not go out of way to do so.

Thank Debhw
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$173 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$173 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (879)
Room & Suite (345)
Dining (28)
Pool & Beach (10)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
thomasr1950
October 17, 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
August 9, 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote
Rick w
July 8, 2017|
Answer
Response from Bashment31 | Reviewed this property |
Yes
1
Vote
Room Tips
"higher floors are quieter"
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"If needing river walk view room , choose one to your right when looking out the window (the water tower is on..."
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"high floor with river view"
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"Riverwalk view balcony is fantastic!"
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