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2017-10-08 2017-10-09
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    Hilton Palacio del Rio

    200 S Alamo St, San Antonio, TX 78205-3299
    Hotel website
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    2017-10-08 2017-10-09
     7 people are viewing this hotel
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    Traveller (812)
    Room & Suite (268)
    Dining (19)
    • Excellent58%
    • Very good29%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the river” (371 reviews)
    “valet parking” (147 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Palacio del Rio
    Special Offer: Double Points,Every Stay
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    Oct 8Oct 9
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,929)
    There are newer reviews for Hilton Palacio del Rio
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    711 - 715 of 2,878 reviews

    Reviewed 23 July 2016

    My company, SANS Institute, is wrapping up a 6 day conference as I'm writing this. I can't say enough great things about this hotel. The staff is extremely service oriented, and very attentive. They are friendly, approachable, hard working, and professional. Special shout outs to...More

    1  Thank Rachel N
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 25 July 2016

    Dear Rachel N., We are so glad to hear that your first solo conference went off without a hitch! Knowing what all goes into planning the perfect meeting, we are proud to have contributed to the success of your's. Additionally, Eva, Adrian, Roberto and Marisol...More

    Reviewed 23 July 2016 via mobile

    My family and I stayed at Hilton Palacio del Rio during my youngest son's rehearsal/performance in TMEA HONOR CHOIR. The location is great in relation to the convention center and river walk. We stayed at Grand Hyatt last year and I can tell you the...More

    1  Thank JasonHD812
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 25 July 2016

    Dear JasonHD812, Your kind words have put a big smile on our faces! We cannot thank you enough for taking the time to recognize Derek and the rest of our exemplary team members - they will surely be notified of your comments. Our team strives...More

    Reviewed 20 July 2016 via mobile

    Had never visited San Antonio before so had to guess on a hotel to book. Very pleased with the Palacio. Great position next to the Riverwalk and all its restaurants. Hotel is clean and well appointed rooms.More

    Thank mikenz2015
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 21 July 2016

    Dear Mikenz2015, Thank you so much for spending your first San Antonio experience with us! Our TripAdvisor reviewers do a wonderful job of detailing all of the comfortable features of hotel, which really helps readers make the most informed decision. We greatly appreciate your feedback...More

    Reviewed 19 July 2016

    Great overall! Can't wait to visit again, easy access to the river walk. Kid's enjoyed the pool, and the staff was friendly. The hotel is walking distance to the Alamo, lots of food spots and souvenir shops.More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank 325genevieveg
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 21 July 2016

    Dear 325genevieveg, Location, location, location! We are so glad you were able to utilize one of our most oft-forgotten amenities - easy access to all of downtown. Additionally, our goal is to be the most family-friendly hotel in San Antonio and it seems as though...More

    Reviewed 19 July 2016

    You can't beat the centralized location of this hotel on the Riverwalk.You're put right in the middle of the action getting off the elevator. Rooms were up-to-date and comfortable. Beds were comfortable. Liked the balcony with 2 chairs to sit on. Staff was friendly. We...More

    Thank Urlik
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 20 July 2016

    Dear Urlik, Thank you so much for taking the time to share your experience with the TripAdvisor community. We are so glad to read of your stay at our hotel! Our easily accessible location is truly the cherry on top. We hope to see you...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$200 - US$428 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in San Antonio
    • #11 Romantic Hotel in San Antonio
    • #14 Business Hotel in San Antonio
    • #25 Family Hotel in San Antonio
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 485
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • East Side
    • Also Known As
    • Hilton Palacio Del Rio Hotel San Antonio ,
    • Hilton Hotel San Antonio ,
    • Hilton San Antonio ,
    • Palacio Del Rio Hilton ,
    • San Antonio Hilton
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    Traveller (812)
    Room & Suite (268)
    Dining (19)
    Pool & Beach (11)
    Hotel & Grounds (488)
    Bathroom (50)
    Business Centre & Event Rooms (16)
    Family and Play Areas (2)
    Sponsored by:
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    Nearby Restaurants
    Zinc Bistro and Bar
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    .20 km away
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    .21 km away
    The River's Edge Cafe + Patio Bar
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    .04 km away
    Schilo's Delicatessen
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    Nearby Attractions
    River Walk
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    .27 km away
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    .23 km away
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    .14 km away
    Ask a question
    Questions & Answers
    Elizabeth W
    9 August 2017|
    AnswerShow all 5 answers
    Response from Linda H | Reviewed this property |
    No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
    Rick w
    8 July 2017|
    Response from Bashment31 | Reviewed this property |
    23 June 2017|
    AnswerShow all 7 answers
    Response from Rose D | Reviewed this property |
    It depends on the rate you choose. Some include breakfast, others do not. If you are a Hilton gold member you will get free breakfast for 2.
    Room Tips
    "I think every room has a balcony. We enjoyed looking at river walk"
    Read review
    "Take a room with a river view...it's worth it!"
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    "The people that work there are genuinely love there jobs and it shows!"
    Read review
    "Upper Floor"
    Read review
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