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Hilton Palacio del Rio

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Traveller (876)
Room & Suite (342)
Dining (28)
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Overview
  • Excellent58%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“convention center”(290 reviews)
“the river”(396 reviews)
“valet parking”(151 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,137)
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Traveller rating
1,744
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269
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1,744
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106
67
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All reviewsconvention centerthe rivervalet parkingself parkroom servicelobby barper daytwo blocksvalet servicerivercenter malleasy accesspilarbalconyelevatorfloorriverwalkalamo
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751 - 755 of 3,082 reviews
Reviewed 1 November 2016

Arnold Villarreal is the best. Great manager on top of his operations!!! Server Joe is to be commended as well. Attention to detail - what a great rep for San Antonio!!! Will definitely visit next time I'm in town

1  Thank Glenn A
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 2 November 2016

Dear Glenn A., We are so happy to read of your memorable experience at Durty Nelly's Pub! Our team members are truly dedicated to exceeding your expectations and this is apparent from your review. Do return soon! Best wishes, Zain B.

Reviewed 1 November 2016 via mobile

Great Hotel, will stay again when in San Antonio. Location convenient to Convention Center and Riverwalk. Lots of great restaurants within walking distance of hotel. Room Servive was excellent. Staff member "Pilar" served me twice and did a great job!More

1  Thank Michael T
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 2 November 2016

Dear Michael T., We will be sure to share your ovations of Pilar with the entire team. Her approach to true Texan hospitality is among the most dedicated we have ever come across. Thank you for choosing to stay with us and we hope to...More

Reviewed 1 November 2016

It was really fine the warm service all the time from the staff members of the Hotel. In particular I would like to remark Pilar from the room service, she was exceptional en efficient and always ready to help. Pilar as many other members such...More

1  Thank davidcohendaza
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 2 November 2016

Dear DavidCohendaza, We sincerely appreciate you for taking the time to recognize the team members that went above and beyond to ensure you a truly personalized stay. It is our goal to exceed the expectations of each guest and it seems as though Pilar and...More

Reviewed 1 November 2016

Loved the staff and everything about the property, we will see you next year for comic con!! Totally recommending for our fellow nerds! Breakfast was delicious, rooms were neat and very clean! Great location walking distance from convention center and just about everything downtown.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank brittanyc866
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 2 November 2016

Dear Brittanyc866, Thank you so much for choosing to stay with us for Comic Con! We are ecstatic to read of how much you enjoyed your expereince at our property and are already looking forward to your next reservation. We will be sure to share...More

Reviewed 1 November 2016

This was a birthday trip to San Antonio. First time in this hotel and could not have been happier. Great location. Amazing views from the upper floors. You can walk everywhere. Even within 1 mile from the El Mercado. Full of upgraded technology.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank thomastG9954EW
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 2 November 2016

Dear thomastF995EW, Firstly, happy birthday! We sincerely appreciate the opportunity to host you while celebrating on the River Walk. The views from our guestrooms truly are some of the best in the city and our location lends itself to an easy walk to most major...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$232 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$232 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (876)
Room & Suite (342)
Dining (28)
Pool & Beach (10)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
thomasr1950
17 October 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
9 August 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote
Rick w
8 July 2017|
Answer
Response from Bashment31 | Reviewed this property |
Yes
1
Vote
Room Tips
"If you dine there for breakfast, go early or go with buffet"
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"Try to get a higher floor (15+) on the river side."
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"Non River Walk view rooms also has an excellent city view. I recommended get a high floor."
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"Room 1602 is the one we had. If you want opposite to the riverwalk, choose an odd number"
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