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2018-01-28 2018-01-29
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    Hilton Palacio del Rio

    200 S Alamo St, San Antonio, TX 78205-3299
    +1 855-605-0316
    Hotel website
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    2018-01-28 2018-01-29
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    Savings alert: 10% below average rate

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    Traveller (856)
    Room & Suite (291)
    Dining (28)
    • Excellent58%
    • Very good29%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the river” (391 reviews)
    “valet parking” (157 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
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    Offers from Hilton Palacio del Rio
    Special Offer: Double Points, Every Stay
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,067)
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    781 - 785 of 3,014 reviews

    Reviewed 1 September 2016 via mobile

    I loved this hotel's location! It was on the River Walk and easily accessible to the convention center, shops and restaurants. I was equally impressed with the generous size of the room, especially the bathroom. It was perfect for our family.More

    1  Thank dranissa
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 2 September 2016

    Dear Drainssa, It brings us great joy to read of your family's comfortable stay with us. Our team members strive for service excellence each day, and it is apparent that we achieved this during your visit. Do return soon - we would love to have...More

    Reviewed 1 September 2016

    I stayed at eh Hilton Palacio del Rio Aug 18th - 22nd 2016. The hotel is gorgeous, right on the River Walk, the staff could not have been more helpful. One staff member, Pilar, went above and beyond to assist me with everything I needed...More

    1  Thank Lissa W
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 2 September 2016

    Dear Lissa W., We are elated to read of your recent experience at our property! Your compliments of our ideal location and welcoming team members, including Pilar, are greatly appreciated. Thank you so much for taking the time to review your stay with us, and...More

    Reviewed 31 August 2016

    The hotel is excellent, but the valet is too expensive and self park is too complicated, far away, and potentially dangerous. If you have a car I recommend a different hotel. It is just not with it. Two blocks away for self parking.More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Z9869CKcathym
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 1 September 2016

    Dear Z9869CKcathym, We apologize for the experience you had with our parking facilities. With limited parking options in downtown, our hotel has leased the top three floors of the Riverside garage, just a block away, to ensure our guests are ensured easy access to and...More

    Reviewed 31 August 2016

    Overall experience was awesome.All staff employees very friendly and knowledgable.Hotel very clean,and modern.Hotel is in a perfect location on the riverwalk.We hope to visit again in the near future and plan on staying at the Hilton Palacio Del Rio.More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Chris M
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 1 September 2016

    Dear Chris M., It is so wonderful to read that you are already looking forward to your next stay with us! Our team members strive for nothing less than perfection, so it will bring them great joy when we share your kind words with them....More

    Reviewed 31 August 2016 via mobile

    We were in San Antonio for an Army reunion and stayed here. I had "upgraded" our room to a balcony room on the Riverwalk side and I'm glad I did! It was really nice to sit outside in the evening and watch the boats go...More

    1  Thank Kae S
    Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 1 September 2016

    Dear Kae S., Thank you so much for taking the time to share your experience with us! It brings us great joy to read of how much you enjoyed upgrading to our river view room - it's the only way to truly experience staying on...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$166 - US$473 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in San Antonio
    • #11 Romantic Hotel in San Antonio
    • #14 Business Hotel in San Antonio
    • #23 Family Hotel in San Antonio
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 485
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • East Side
    • Also Known As
    • Hilton Palacio Del Rio Hotel San Antonio ,
    • Hilton Hotel San Antonio ,
    • Hilton San Antonio ,
    • Palacio Del Rio Hilton ,
    • San Antonio Hilton
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    Traveller (856)
    Room & Suite (291)
    Dining (28)
    Pool & Beach (10)
    Hotel & Grounds (500)
    Bathroom (51)
    Business Centre & Event Rooms (16)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    17 October 2017|
    AnswerShow all 11 answers
    Response from hippiechickwoman | Property representative |
    yes and every room has a balcony!
    Elizabeth W
    9 August 2017|
    AnswerShow all 5 answers
    Response from Linda H | Reviewed this property |
    No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
    Rick w
    8 July 2017|
    Response from Bashment31 | Reviewed this property |
    Room Tips
    "The rooms either view the Riverwalk or the city. Most people prefer the river side, but we found the..."
    Read review
    "ask for the river walk view if you don't mind about loud music on some evenings"
    Read review
    "Rooms toward the River Walk afford views of the city and are quiet."
    Read review
    "You migh have to pay a little more but I would recommend a River View room."
    Read review
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