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The Westin Riverwalk, San Antonio

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420 W Market Street, San Antonio, TX 78205-2920
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1103)
360
Panoramas (43)
Room & Suite (576)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Riverwalk, San Antonio
Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 385 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the world famous River Walk in San Antonio, Texas, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel.
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Property amenities
Parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English
Hotel links
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4598Reviews67Q+A100Room tips
Traveller rating
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Popular mentions
Ash wrote a review Jun. 2021
1 contribution
My husband and I came for our anniversary . There was amazing things to do especially during fiesta and on close to a lot of restaurants The hotel was nice but some of the staff had a few attitudes and like if we were bother to them their faces they would make made me feel like I was it hair way . There was one staff member that made our stay better and worth it her name was Belinda she was the barista in the coffee part and also our waitress in the morning she was amazing always smiled and made us feel comfortable! She made our stay way better she is a asset to your hotel!!
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Date of stay: June 2021Trip type: Travelled with family
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Mert T wrote a review Jun. 2021
Piqua, Ohio3 contributions
Our room was super spacious and quiet. The location of the hotel right on the Riverwalk was amazing. You go out the back doors and you can go to any type of restaurant, shop and other places in the city with ease. The walk is shaded along the river, breezy and full of beautiful scenery. We saw a lot of ducks and their babies, birds, and flowers. Room service was timely and so friendly when we needed extra towels and pillows. The pool was great. It was above the Riverwalk several stories so it was quiet and had plenty of shade. There was an incident at the pool with some extremely rude, loud mouth people who were nasty to my family and our friend who was from San Antonio along with several others. Their attitude and demeanor was so out of line with kids and adults wanting to just have fun. The bar tender at the pool stepped in and took care of the situation with grace and a professional attitude. His name is ORLANDO and was so supportive of us. He apologized several times for the actions of those people, which was not at all necessary. The people soon left and the entire pool got back to having fun. Employees like ORLANDO are essential to guest service and happiness. What an asset The Westin Riverwalk has!
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Date of stay: June 2021
Value
Location
Service
Room Tip: Get a room with a view of the Riverwalk!
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Deniz K wrote a review Jun. 2021
Austin, Texas1 contribution
As a Titanium Elit member of Bonvoy I was extremely satisfied with my stay specifically the restart service from Orlando, he was amazing, he is very helpful and nice, I will definitely come back again
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Date of stay: June 2021Trip type: Travelled with family
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Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded Jun. 14, 2021
Dear Denizk07, Thank you for taking the time to share your experience. We are thrilled you had a wonderful stay and the service exceeded your expectations. Thank you for your loyalty as a Titanium Elite member as well. We are excited to share your comments with the team and also with Orlando. These comments mean so much to us and our team members are always excited when they read these comments. Orlando is awesome, so we will be sure to recognize him! Thank you again for your time to share and thank you for staying with us. It is truly our pleasure to be of service.
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Jaclyn C wrote a review Jun. 2021
2 contributions
Beautiful hotel. Perfect location. Steve and Orlando at the pool and hotel bar are a must meet! They go above and beyond to make your stay an amazing experience and make amazing drinks! Perfect vacation
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded Jun. 14, 2021
Dear 292jaclync, Thank you for sharing your recent experience while staying with us. We are so excited you had a wonderful stay and were able to enjoy San Antonio and amenities at the hotel. Thank you for your accolades for Steve and Orlando. They love seeing these comments and we will be sure to recognize them. We know they are passionate about our guests experience and will be thrilled to see these. Thank you again for your time to share your experience! Thank you for the opportunity to be a part of a fun getaway!
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fks2014 wrote a review Jun. 2021
Harleysville, Pennsylvania5 contributions7 helpful votes
I fell on the Riverwalk scraping my knee and forehead close to Westin. I went in and asked if I could use their restroom to look at my wounds and clean up and they did not blink an eye, did not ask if I was a guest - just pointed me to the restroom and asked if I wanted some ice. When ice was delivered to me in the restroom, the attendant asked if she could get me some antiseptic cream, bandages, etc and came back with them shortly. They impressed me so much with their kindness and concern for my well-being - will stay here if on short trip. Westim management - this happened today June 4th at about 7:45 am - please thank your staff at restaurant riverwalk level - they are great ambassadors for your hotel
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Date of stay: June 2021
Service
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Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded Jun. 14, 2021
Dear fks2014, Thank you for taking the time to share your experience. I'm sorry to read about your fall and I am glad you are okay. I was so happy to read that and also that our team in Zocca were able to assist and get you whatever you needed to ensure you were comfortable. They are amazing and I will be sure to recognize them share your comments. Thank you for your time to share and thank you for your kind words.
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PRICE RANGE
US$148 - US$368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin riverwalk hotel san antonio, westin hotel san antonio, westin san antonio, westin riverwalk, san antonio westin
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
473
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Frequently Asked Questions about The Westin Riverwalk, San Antonio
Which popular attractions are close to The Westin Riverwalk, San Antonio?
Nearby attractions include San Antonio River Walk (0.2 km), The Magicians Agency Theatre (0.4 km), and Escape the Room (0.2 km).
What are some of the property amenities at The Westin Riverwalk, San Antonio?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Riverwalk, San Antonio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Riverwalk, San Antonio?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Riverwalk, San Antonio?
Yes, parking is available to guests.
What are some restaurants close to The Westin Riverwalk, San Antonio?
Conveniently located restaurants include La Panaderia, Biga on the Banks, and Bohanan's Prime Steak and Seafood.
Are there opportunities to exercise at The Westin Riverwalk, San Antonio?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is The Westin Riverwalk, San Antonio located near the city centre?
Yes, it is 0.3 km away from the centre of San Antonio.
Are any cleaning services offered at The Westin Riverwalk, San Antonio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Riverwalk, San Antonio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Riverwalk, San Antonio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.