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The Westin Riverwalk, San Antonio

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Traveller (975)
Room & Suite (526)
Dining (83)
Overview
Hotel website
420 W Market Street, San Antonio, TX 78205-2920 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Hotel website
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Rooms
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1 room, 2 adults, 0 children
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Reviews (4,317)
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4,231 results
Traveller rating
2,882
896
259
121
73
Traveller type
Time of year
LanguageEnglish
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2,882
896
259
121
73
Show reviews that mention
All reviews eugene schlaff zocca restaurant the river heavenly bed corner suite room service beautiful hotel valet parking the entire staff convention center riverwalk concierge spg conference associate alamo balconies
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1 - 5 of 4,231 reviews
Reviewed yesterday

I have never experienced such genuine service that this hotel provided. I was there for 2 nights for a conference on site. From the bellhops to the wait staff at the conference it was top notch. Each team member did whatever little thing they could...More

Thank aMarge
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded yesterday

Dear aMarge, Thank you for choosing The Westin Riverwalk, San Antonio for your stay. We are pleased to know about the exceptional service you received from our devoted associates and how they exceeded your expectations. Thanks again for your kind remarks about all of them,...More

Hotel's Favourite
Reviewed September 15, 2018 via mobile

We stayed at this hotel for 5 days & nights. This is NOT our first trip to San Antonio, so we've stayed at other hotels on the riverwalk. First off, the level of service from the front desk to the guys at the front door,...More

3  Thank ls66611
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded September 16, 2018

Dear ls66611, Thank you for taking the time to share your feedback regarding your stay at The Westin Riverwalk, San Antonio. Your compliments are a pleasure to read, and we enjoy knowing that the intuitive service provided by our devoted associates helped to enhance and...More

Reviewed 6 days ago

I stayed at this hotel in August 2018. I had "no" hot water and instead of moving me to a room with better amenities, this hotel staff told me to run the water 15-20 minutes prior to taking a shower. What a waste of water!!!...More

Thank tobyandalmeda
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 4 days ago

Dear tobyandalmeda, Thank you for being our guest and for taking time to leave feedback. We appreciate you sharing your feedback and would like the opportunity to discuss your experience in further detail. At your convenience, please send an email to danita.harth@westin.com with the full...More

Reviewed 1 week ago

The Westin Riverwalk was a lovely hotel and we enjoyed our short stay. The lobby is decorated in a classy, regal manor. As of September 29th 2018, the hotel is under construction getting a large remodel. This remodel did not create too much of an...More

1  Thank Sarah O
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 1 week ago

Dear Sarah O, Thank you for evaluating your stay at The Westin Riverwalk, San Antonio. We are glad that you liked our optimal location and inspired accommodations with The Westin Heavenly Bed®. Your feedback is valuable, and we've made a note of it. We appreciate your...More

Reviewed 2 weeks ago

I gave it three stars, but thought about two for my one night stay. First, the staff as a whole was friendly and attentive, so I rate the service well, and location is excellent. The hotel was dated, old and worn. Everything worked, but I...More

Thank Aliit444
Response from TeamMarriott, General Manager at The Westin Riverwalk, San AntonioResponded 2 weeks ago

Dear Aliit444, Thank you for choosing us for your visit to San Antonio. We are pleased our hotel exceeded your expectations in most areas, but we are disappointed to know you had issues with the overall outdated feel of the hotel and the location of...More

View more reviews
About
Description
Located on the world famous River Walk in San Antonio, Texas, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
473
Price range
US$165 - US$377 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Riverwalk Hotel San Antonio
,
Westin Hotel San Antonio
,
Westin San Antonio
,
Westin Riverwalk
,
San Antonio Westin
Location
United States > Texas > San Antonio > East Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
473
Price range
US$165 - US$377 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Riverwalk Hotel San Antonio
,
Westin Hotel San Antonio
,
Westin San Antonio
,
Westin Riverwalk
,
San Antonio Westin
Location
United States > Texas > San Antonio > East Side
Photos
Traveller (975)
Room & Suite (526)
Dining (83)
Pool & Beach (52)
Amenities (53)
Business Centre & Event Rooms (12)
Family and Play Areas (8)
Location
Full view
100Great for walkers
Grade: 100 out of 100
396Restaurantswithin 0.5 km
141Attractionswithin 0.5 km
Questions & Answers
Ask a question
glasgowbigyin01
October 19, 2018|
AnswerShow all 4 answers
Response from Jake M | Reviewed this property |
There are literally dozens of restaurants and coffee shops within walking distance of this hotel. it is ON the Riverwalk.
0
Votes
Hrosie31
October 15, 2018|
AnswerShow all 5 answers
Response from Shane C | Reviewed this property |
Parking was steep but all riverwalk properties are expensive Water etc was also pricey
1
Vote
Norma H
March 10, 2018|
AnswerShow all 12 answers
Response from H9161LEnatalier | Reviewed this property |
This is the perfect hotel for that! There is no need for a car and access to the Riverwalk is super convenient. The downstairs bar is great and rooms facing the river are great for people watching and hearing the music.
1
Vote
Room Tips
"Choose another hotel"
tobyandalmeda
1 week ago
Read review
"Room at another hotel while they finish remodeling and provide Westin quality."
Aliit444
2 weeks ago
Read review
"ask for a riverwalk room...nice little balcony to enjoy the evening on"
228greggc
2 weeks ago
Read review
"Balcony facing the river has a nice view!"
BackPacker539374
3 weeks ago
Read review
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