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The Westin Riverwalk, San Antonio

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3,815 Reviews from our TripAdvisor Community

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Showing 3,741: English reviews
Texas
Reviewed yesterday NEWvia mobile

The Westin Riverwalk is in a great location! Easy access & walking distance to the main part of the Riverwalk and many restaurants. It is a little pricey but that is to be expected when you stay on the Riverwalk. I have it marked for our next getaway!

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Helpful?
Thank am88
Copenhagen, Denmark
Reviewed yesterday NEW

We were highly impressed by walking into lobby of The Westin Riverwalk and the concierge workmen helped very quick with cases and assistance. One thing we noticed is the concierge staff do not wait next to you expecting tip and they walk away after helping and that is more elegant but ofcourse you have to give their tips. The room...

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Thank Tina C
College Station, Texas
Reviewed 6 days ago NEW

My family and I decided to take a quick trip to the San Antonio Riverwalk for Thanksgiving this year. I had never stayed at the Westin in San Antonio, so I thought I would give it a try. We love Westin hotels all over the country. As far as location on the river, this hotel is located on the quiet...

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Thank savvytravelingmom
Amarillo, Texas
Reviewed 6 days ago NEW

We traveled to San Antonio for the night (to celebrate my son's birthday) after attending a funeral in a border town. JR Vasquez was a pleasure to deal with. He was very sweet to our 3 year old son who is very inquisitive. He gifted him a coloring book and colors along with a River Boat ticket for his birthday....

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1Thank oliveh59
Colorado
Reviewed 1 week ago via mobile

Enjoyed our visit here. Sarah and the entire staff were really on-point throughout our stay. The room was very comfortable, with high-quality of sheets and towels. Super quiet. Had a good nights sleep. We'll definitely be coming back.

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1Thank ColoradoBeerMan
San Antonio, Texas
Reviewed 1 week ago via mobile

As soon as you walk into the hotel you feel the elegance and tranquility of the hotel. The open view to the Riverwalk from the lobby makes you feel the spirit of the city. The service is second to none starting with the valet drivers, bell desk, all the way to management. Everyone is constantly smiling and offering to help....

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1Thank SandraTorrez
Texas
Reviewed 1 week ago

I am a loyal Westin and SPG customer, so I was excited to see that there were rooms available at this Westin the weekend after Thanksgiving. For those not familiar with San Antonio, this hotel is located on a quiet spot right on the Riverwalk. The weekend after Thanksgiving, the city usually lights the Riverwalk and has a nighttime river...

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Thank C-N-txusa
City of Venice, Italy
Reviewed 1 week ago

For this price I would expect a much better hotel. The room was not clean: don't look into or under things (like the door to the balkony, the tea bag box, the phone reciever - it was all dirty). My allegedely river-view room turned out to be located against a noisy and smutty factory building (or something similar), with a...

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Thank Tami C
San Antonio, Texas
Reviewed 1 week ago

Always wanted to stay at the Westin - so we did for our 25th wedding anniversary!! When we checked in Virgil asked us why we were there and when we told him he upgraded us to a suite!!! The room was beautiful over the river!!! Food great, Staff great!! Thanks Virgil!!

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2Thank tcgordon7
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello tcgordon7, Happy anniversary!! I'm glad to hear that you had a nice experience while staying at the Westin Riverwalk. Thank you for staying with us during your special day with us! We hope to see you back soon! Bill Petrella General Manager

Virginia
Reviewed 1 week ago

Will start with the pro's of our visit. Beautiful facility, Christmas decorations. Very nice room and love their beds-soft and sleep well. Nice size room and amenities. Towels nicer than most hotels, softer. Room coffee nice quality and creamer- not powder was perfect. Xtra plug package on table top, convenient for all our electronics. Bar had great staff and drinks....

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1Thank lexus7831

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 Market Street, San Antonio, TX 78205-2920
Region: United States > Texas > San Antonio > East Side
Price Range: $209 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#3 Romantic Hotel in San Antonio
#4 Spa Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
#5 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travellers.
38 questions
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Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you pay for a river view, request a room on a lower floor or you won't see the river!”
 of 5 bubbles savvytravelingmom, 5 Dec 2016 | Read review
“don't take the 'river view' rooms, esp. not those that are in high floor. You will have terrible noise and dirt from the factory”
 of 5 bubbles 336tamic, 30 Nov 2016 | Read review
“river view”
 of 5 bubbles tcgordon7, 29 Nov 2016 | Read review
“balcony king room the best”
 of 5 bubbles lexus7831, 28 Nov 2016 | Read review
“room with a view is worth it”
 of 5 bubbles marseel, 22 Nov 2016 | Read review
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