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Don't book this place, there is one problem after another.no hot water, remote does it work , no towels in the room , room not mede up . Non existent wifi. I could go on and on . Choose some where else. The breakfast is...More
Response from Anisa T, Manager at Red Roof Inn San Antonio - LacklandResponded 11 January 2016
I apologize that your needs were not met when you came to stay with us at our hotel. Thank you for leaving a review and your concerns will be discussed with my staff as soon as possible.
Hopefully, you will give us another...More
Check in was at 3PM, but we weren't checked in until about 3:40. A lot was going on at the front desk. It was unorganized on their part. Our room was good and clean though, which we were more worried about.
Thank Giau C
Response from Anisa T, Manager at Red Roof Inn San Antonio - LacklandResponded 4 January 2016
Just want to say thank you for your feedback . I am glad that you had a clean room and your stay was enjoyable.
I arrived to the RRI on Friday the 27th of November, the room was relatively clean and the door to the room locked correctly, I was never afraid of the environment and felt safe while I was staying here for two weeks. the light in...More
Thank Henry G
Response from Anisa T, Manager at Red Roof Inn San Antonio - LacklandResponded 24 December 2015
Dear Mr. Gonzalez,
Thank you for taking a moment out to write a review and they help us improve our product and services. We appreciate your business and behalf of my staff and myself we are pleased that you had an enjoyable stay at the...More
Anisa, the phony who writes fake-concern replies to all the true and critical reviews on this website, just completely ignores every single terrible thing about this rat-hole motel, and nothing ever, ever gets fixed. Here is my experience:
1) YOU CAN'T GET ANY SLEEP in...More
Response from Anisa T, Manager at Red Roof Inn San Antonio - LacklandResponded 14 December 2015
Thank you for taking the time to tell us about your experience at the San Antonio Lackland Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience that was occurred during your stay. I...More
In the mist of the roaches. Bugs and half cleaned rooms the only good thing I can say about this establishment is that your front desk agent Lekisha is the absolute best and only good thing the hotel has going for them. Lekisha was completely...More
2 Thank Alicia A
Response from Anisa T, Manager at Red Roof Inn San Antonio - LacklandResponded 18 November 2015
Thank you for the positive feedback in regards to my front desk representatives, and as far as the cleaning goes, I was unaware of the issue that you had experienced while you stayed with us. I am glad you brought this to my...More
US$42 - US$81 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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