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We have been coming to El Rey happily for over 20 years and when in Santa Fe, have always looked forward to its charm, its individuality in rooms, and its nice b'fasts. Alas, it has lost lots of luster of late. My wife and I...More
We were planning to stay and rest here for one night during a road trip. First, the key that they gave me did not open the door. I ask them for another card and again only one of the two opened the door. Then we...More
Under new management. Clean and pleasant. Wrong time of year for flowers and garden. Old Santa Fe style. No it did not have a flat screen tv but there was a functioning tv. Sky light in bathroom. Comforter so light weight but toasty. Refrigerator in...More
The pool was alright and garden beautiful. Breakfast does not really count, no muffins left quite early in the morning. Room was dark, worn out furniture. Worst thing was that after we came back from town in the afternoon, my dress that I had washed...More
8 Thank Peppermynte
Response from BrianDGraves, General Manager at El Rey CourtResponded January 12, 2018
I am so sorry that your experience at the El Rey was disappointing and I especially want to apologize for the loss of your dress. I would like to follow up on your dress with the housekeeping staff and would appreciate it if...More
I had no expecs when I arrived here but, getting into a room that stinks cigar and doesn`t fit the family basic needs, like beds for everyone, is a new level of disappointment... after changing to another room, same stink smell plus dust, LOTS of...More
Response from SophiesAunt | Reviewed this property |
The motel is in the early stages of a remodel and my hope is that things will be better in a year or so. But it seems like your question is for the management of the hotel, not for other travelers. You might have better... More
The motel is in the early stages of a remodel and my hope is that things will be better in a year or so. But it seems like your question is for the management of the hotel, not for other travelers. You might have better luck writing to them than writing a general question to tripadvisor.