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Holiday Inn Express Santa Fe - Cerrillos

271 reviews
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Traveller (15)
Room & Suite (85)
Pool & Beach (13)
Overview
  • Excellent25%
  • Very good29%
  • Average25%
  • Poor14%
  • Terrible7%
Travellers talk about
“room was clean”(22 reviews)
“hi express”(3 reviews)
“road noise”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Santa Fe - Cerrillos
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Rooms
Mar. 12Mar. 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (271)Write a Review
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All reviewsroom was cleanhi expressroad noisebooked this hotelbreakfast baran older propertyup to datethe staff was friendly and helpfulnice breakfastnice stayfree breakfastnew mexicodowntownsantacerrillossquare
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11 - 15 of 265 reviews
Reviewed 27 September 2017

Unaware that every hotel room in downtown Sante Fe was booked (at double the price) during Fiesta, we travelled a few miles out to the HI Express. The receptionist gave us a great rate and the property, although not new, was adequately furnished and very...More

Thank FlorenceNewt
Response from Benny T, General Manager at Holiday Inn Express Santa Fe - CerrillosResponded 24 October 2017

Hi FlorenceNewt, I appreciate that you were able to take the time to leave a review about your recent stay! Yes, during Balloon Fiesta things do get a little hectic here in the Santa Fe/Albuquerque Area! I'm glad that my front desk team were able...More

Reviewed 17 September 2017

This is perhaps the most disappointing Holiday Inn Express we have ever stayed at. The room was extremely small, a bedside lamp was falling apart, the bedside table had a large piece of the finish missing, and the bathroom wall where the wall and tub...More

9  Thank gary r
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa Fe - CerrillosResponded 1 October 2017

Hi gary r! Thanks for choosing to stay with us among your many lodging options and posting a review! I'm terribly sorry about the room maintenance issues that marred your stay. We're glad though that one of our managers was able to address your concerns....More

Reviewed 14 September 2017

This was an adequate but not exceptional hotel. The room was rather small and the furnishings seemed old. The beds were comfortable. One concern was that the water pressure in the shower was so high as to be unpleasant. This should really be adjusted. The...More

6  Thank MICHAEL S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa Fe - CerrillosResponded 29 September 2017

Hello MICHAEL S, Thank you for your feedback regarding your stay at Holiday Inn Express Santa Fe Cerrillos, NM. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed, staff and...More

Reviewed 12 September 2017 via mobile

This hotel is about 4 miles Southwest of downtown. The property is compact but comfortable. We had asked for two queen beds in quiet room on ground floor and our requests were honored. The room was clean and the beds comfortable. The breakfast was standard...More

1  Thank David H
Reviewed 10 August 2017 via mobile

Used this as base to explore Santa Fe & area. Well located, friendly staff, nice breakfasts but seriously dated rooms in need of substantial renovation. Way overpriced too. Dark & dingy rooms. Not up to usual HI exp standards.More

3  Thank RPM9
Response from Benny T, General Manager at Holiday Inn Express Santa Fe - CerrillosResponded 23 August 2017

Dear RPM9, Thank you for taking the time to review your recent experience at our hotel. I appreciate your feedback and am really sorry to hear that we did not meet your expectations. We've taken your comments to heart and want you to know that...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$81 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Santa Fe
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$81 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Santa Fe
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (85)
Dining (18)
Pool & Beach (13)
Amenities (20)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Don M
9 February 2016|
AnswerShow all 4 answers
Response from Eugene E | Reviewed this property |
We had no issue with noise, at all. We were near relatively busy roads, but didn't bother us.
0
Votes
denisekv
22 February 2015|
Answer
Response from Nish K |
Greetings Thank you for your question. We do not have a shuttle that goes to down town.
0
Votes
Room Tips
"Ask for a room at the back, away from the road."
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"Stay on the 3rd floor to not have upstairs neighbors."
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"3rd floor - away from ice machine"
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"All rooms are very small"
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