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    Holiday Inn Express

    3450 Cerrillos Road, Santa Fe, NM 87507
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (9)
    Room & Suite (168)
    Dining (19)
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    Overview

    • Excellent26%
    • Very good27%
    • Average25%
    • Poor13%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 6 April 2015

    This is an old facility that has been remodeled and somewhat updated. We knew it wasn’t a newer Inn, so we were not surprised at the small bathroom and outside-the-bath dressing area. For the most part everything was fine, although some of the lampshades were...More

    Helpful?
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express

    Dear Dixie M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding the room...More

    Reviewed 30 March 2015

    Not a big fan of this place - in need of serious upgrades, TLC from the owners. It is very basic and even the area is a little sketch so I can't even talk about the proximity to great shopping, restaurants, etc .Not what I...More

    Helpful?
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express

    Dear travelbug73, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to...More

    Reviewed 30 March 2015

    We stayed here last night after booking a room on Hotwire. We were happy with the rate which seemed to be about $20 less than the guy that walked in behind us with a reservation. The room was very clean, with a bigger flat screen...More

    Helpful?
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express

    Dear Rick H, Thank you for taking the time to write your review following your recent stay. It is always motivating on our end to receive commendable feedback from our valued guests like you. We are delighted your experience makes you want to come back...More

    Reviewed 29 March 2015

    Long road from highway 25, Cerillos is a main road with lots of stop lights. Small lobby - front desk staff was excellent. Pool closed, 80 degrees upon arrival, workout room small and unclean. Old, loud rectangle wall air control. Toilet paper hard to reach....More

    Helpful?
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express

    Dear Dayna K, Thank you for your feedback. We appreciate your kind words regarding our staff. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is regrettable you did not enjoy...More

    Reviewed 28 March 2015

    Compared to many/most of the Holiday Inn Express hotels (or other IHG hotels) I have stayed in around the country this was older, not as clean and the exercise room was so cramped I could hardly find a spot to stretch. Looking to make a...More

    Helpful?1  
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express

    Dear Terry H, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable to hear...More

    BEST WESTERN PLUS Inn of Santa Fe
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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Details
    • Price range
    • US$96 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Business Hotel in Santa Fe
    Photos
    Traveller (9)
    Room & Suite (168)
    Dining (19)
    Pool & Beach (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    .94 km away
    Santa Fe Place Mall
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    Questions & AnswersAsk a question
    Don M
    Comments about noise levels are disturbing. Any recent feedback?
    9 February 2016|
    Answer Show all 4 answers
    Response from Eugene E | Reviewed this property |
    We had no issue with noise, at all. We were near relatively busy roads, but didn't bother us.
    0
    Votes
    denisekv
    Is there a shuttle that goes downtown?
    22 February 2015|
    Answer
    Response from Nish K |
    Greetings Thank you for your question. We do not have a shuttle that goes to down town.
    0
    Votes
    Room Tips
    "I would recommend a different hotel/motel."
    Read review
    "Probably stay away from front because it is on a main artery, but don't know for sure."
    Read review
    "We always like top floor - nobody walking and making noise on top of us."
    Read review
    "Ask for a room in the rear wing if you must stay here."
    Read review