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Holiday Inn Express Santa Fe - Cerrillos

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Traveller (15)
Room & Suite (85)
Pool & Beach (13)
Overview
  • Excellent25%
  • Very good29%
  • Average25%
  • Poor14%
  • Terrible7%
Travellers talk about
“hi express”(3 reviews)
“room was clean”(22 reviews)
“road noise”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
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All reviewshi expressroom was cleanroad noisebooked this hotelbreakfast baran older propertyup to datethe staff was friendly and helpfulnice breakfastnice stayfree breakfastdowntownsantasquare
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81 - 85 of 266 reviews
Reviewed 14 October 2015

We were in a room near the lobby and an exit to the parking lot. It tended to be noisy at times. The room was small, besides the 2 beds and TV stand, there was not room for any more furniture. The room was clean,...More

4  Thank juli2lu
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 21 October 2015

Dear juli2lu, We appreciate you giving us the opportunity of hosting you during your visit at our magical and historical town. Even though outside, our pool is heated in order to allow our guests the opportunity of having a swim. I would also like to...More

Reviewed 25 September 2015 via mobile

Staying overnight in Santa fe just for fun. This hotel is clean and located close to shopping restaurants and the movie theatre. Easy to get too, right on Cerrillos road. Quiet. Front desk was friendly and helpful.More

3  Thank cdfrosty
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 5 October 2015

Dear cdfrosty, We are glad to know you enjoyed your stay at our property while visiting our lovely and historical town. As part of our commitment to our guests, we look forward to best serving you and being ambassadors of both our brand and city....More

Reviewed 24 September 2015

We chose this hotel based on location and availability on short notice. We won't make that mistake again. The hotel has very poor parking, is out dated. Has really worn out furniture in the rooms and our bed was terribly uncomfortable with the worst pillows...More

Thank NancyPendleton
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 5 October 2015

Dear NancyPendleton, We are truly sorry for the experience during your stay at our property. We take our guest's comments into deep consideration and are currently on an on going renovation process, during which we will make sure we address the mentioned so that you...More

Reviewed 20 September 2015

My wife and I just returned from Santa Fe and stayed at the Holiday Inn Express on Cerillos Road. We had a wonderful stay there. The staff was fantastic. Friendly, knowledgeable and kind. There are some reviews that the staff was rude. Nonsense! They were...More

4  Thank Brian F
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 23 September 2015

Dear BrianF, We greatly appreciate your comments and are happy to know you had such a grand experience while visiting our lovely, historical and artistic town. Our whole staff strives to best serve and be ambassadors of our brand, region and town. We are pleased...More

Reviewed 12 September 2015

This is your typical holiday inn express. However there is laundry. $2.00 to wash and $1.00 to dry. (I had to run the dryer twice) Rooms have a king bed and a side sitting area with the TV, couch and chair. Clean, neat. Helpful folks...More

3  Thank salihora
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 16 September 2015

Dear salihora, Great to hear you actually had a chance to enjoy of our outdoor pool, due our extreme weather in the area this is just open on a seasonal basis, but we strive to have our guests enjoy of all of our amenities. We...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$99 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Santa Fe
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$99 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Santa Fe
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (85)
Dining (18)
Pool & Beach (13)
Amenities (20)
Business Centre & Event Rooms (3)
Questions & Answers
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Don M
9 February 2016|
AnswerShow all 4 answers
Response from Eugene E | Reviewed this property |
We had no issue with noise, at all. We were near relatively busy roads, but didn't bother us.
0
Votes
denisekv
22 February 2015|
Answer
Response from Nish K |
Greetings Thank you for your question. We do not have a shuttle that goes to down town.
0
Votes
Room Tips
"Ask for a room at the back, away from the road."
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"Stay on the 3rd floor to not have upstairs neighbors."
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"3rd floor - away from ice machine"
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"All rooms are very small"
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